Merchandise Director Jobs in Raleigh, NC (NOW HIRING)

Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, and memorable experience through exceptional, personal service. We’re looking for a leader who brings positive energy, strong character, and a commitment to excellence every day. We value teamwork, celebrate our shared success, and look forward to the impact you’ll make on our store, our team, and our community.

Our added benefits for joining The Fresh Market team

• Team Member discount up to 40% 
• Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program

• Personal time off and additional time off purchase plans are available
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

Location Flexibility: To best support our guests and store teams, this role requires flexibility to work at locations throughout the Raleigh, Durham, and Chapel Hill (RDU) area.

Do you have a passion for food? Are you committed to delivering an excellent experience for guests? As a Co-Store Director, you are a strategic partner to the Store Director and a key leader in the overall performance of the store. You help guide the full store team, support daily operations, and ensure a consistent, high-quality guest and team member experience.

• Model and promote our values of passion, excellence, hospitality, and teamwork in every interaction.
• Serve as a visible, accessible leader on the sales floor, supporting team members and engaging with guests.
• Recruit, hire, and develop team members, building a strong pipeline of future leaders.
• Oversee sales departments (Produce & Floral, Meat & Seafood, Bakery, Deli & CMS, and Center Store) to ensure merchandising, signage, and assortment reflect local guest needs and our brand standards.
• Manage key financial areas, including sales, gross margin, labor planning, inventory control, and shrink reduction.
• Partner with department managers to ensure effective ordering, scheduling, and workload planning.
• Maintain full compliance with food safety, sanitation, risk management, and all regulatory requirements.
• Serve as a brand ambassador, representing The Fresh Market with hospitality and professionalism in the store and local community.
• Build strong relationships with guests, responding to questions, resolving concerns, and modeling guest recovery.
• Engage with local organizations, vendors, and partners to strengthen the store’s presence in the community.

This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays. 

At a minimum, what you’ll need: 

• 5+ years of progressive management experience in supermarkets, retail, restaurants, hospitality, or general business
• Demonstrated success overseeing multiple departments or store-wide operations
• Strong financial acumen with the ability to achieve sales, margin, labor, and operational goals
• Excellent communication, coaching, and conflict-resolution skills
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite
• Food Safety Certification or ability to obtain after hire
• Must be 21 years of age or older

Preferred Qualifications: 

• Bachelor’s degree in business, retail management, or related field (or equivalent experience)
• Experience leading in a grocery or high-volume specialty retail environment
• Proven success in developing strong teams and delivering exceptional guest experiences
• Bilingual skills a plus

Physical and Work Conditions 

• Repetitive hand/arm movements, bending, reaching, and the ability to lift, push, or pull up to 50 pounds independently.
• Exposure to extreme temperatures.
• Use of tools and equipment such as knives, ladders, stepstools, box cutters, and pallet jacks.
• Standing or walking for long periods (up to 4 hours or as required by law).
• Required use of approved hats, hair nets, beard guards, and personal protective equipment.

The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace. 

Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training. 

The statements in this job posting describe the general nature and level of work expected in this role but are not all inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties and skills required.

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