ZipRecruiter

Log In

1

Membership Services Associate Jobs (NOW HIRING)

previous page

Showing results 41-60

All JobsMembership Services Associate Jobs

Membership Services Associate information

See salary details

$10

$22

$40

How much do membership services associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for membership services associate in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What is a membership services associate?

Membership Services Associates are professionals responsible for assisting members of an organization, club, or service with their needs and inquiries. They help manage memberships, process renewals and applications, and provide information about benefits and services. These associates often handle customer service issues, maintain records, and promote member satisfaction and retention. Their role is crucial in ensuring members have a positive experience and feel valued within the organization.

What are the key skills and qualifications needed to thrive as a membership services associate?

To thrive as a Membership Services Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and basic office applications is typically required. Excellent communication, problem-solving, and interpersonal skills help you build rapport and respond effectively to member needs. These skills ensure positive member experiences, efficient operations, and retention within the organization.

What are some common challenges faced by membership services associates, and how can they be addressed?

Membership Services Associates often juggle multiple responsibilities, including handling member inquiries, resolving account issues, and processing renewals. One common challenge is managing high volumes of requests during peak times while maintaining a positive and professional demeanor. To succeed, it's important to develop strong organizational skills, stay patient under pressure, and use available tools and resources to prioritize tasks efficiently. Collaborating closely with team members and utilizing customer relationship management (CRM) systems can also help streamline processes and improve member satisfaction.

What is the difference between Membership Services Associate vs Customer Service Representative?

AspectMembership Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentNonprofit, membership organizations, clubs, or associationsVarious industries including retail, telecom, and finance
Employer & Industry UsagePrimarily used in membership-based organizationsCommon across multiple customer-facing industries
Search & Comparison IntentFocus on membership support, organization-specific rolesGeneral customer service roles across industries

The Membership Services Associate and Customer Service Representative roles share similar skills in communication and problem-solving. However, the Membership Services Associate typically works within membership organizations, focusing on member engagement and support, while Customer Service Representatives serve a broader range of industries, handling general customer inquiries. Understanding these differences helps job seekers target the right roles based on their experience and career goals.

What cities are hiring for Membership Services Associate jobs?

Cities with the most Membership Services Associate job openings:

What are the most commonly searched types of Membership Services jobs?

The most popular types of Membership Services jobs are:

Who are the top companies hiring for Membership Services Associate jobs?

The top employers for Membership Services Associate jobs are:

What states have the most Membership Services Associate jobs?

States with the most job openings for Membership Services Associate jobs include:

What are popular job titles related to Membership Services Associate jobs?

For Membership Services Associate jobs, the most frequently searched job titles are:

Membership Services Associate jobs near you

Membership Services Associate - Middletown YMCA

Middletown, OH • On-site

Great Miami Valley YMCA
Non-Profits • 501 - 1,000 employees
Learn more about Great Miami Valley YMCAexternal

$12/hr

Part-time

Posted 10 days ago

Job description

Description
Job Title: Membership and Service Associate
FLSA Status: Non-Exempt
Status: Part-Time
Pay: $12/hour
Department: Membership
Reports to: Membership Director
POSITION SUMMARY:
This position supports the work of the Y, Delivering excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.
ESSENTIAL FUNCTIONS:
  1. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
  2. Conduct "Cause Driven" interviews and/or tours responsive to the needs of prospective members; makes every effort to close membership sale.
  3. Build relationships with members; helps members connect with one another and the YMCA, Knows and uses the names of members, Stands and greets members first, check on their progress Introduce members to other members and staff, Miss members when they haven't been in.
  4. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
  5. Apply all YMCA policies dealing with member services.
  6. Knows and follows the established financial and business procedures for the association and branch.
  7. Assists and/or administers financial assistance, assuring that no one is turned away from YMCA membership or participation based solely on their ability to pay.
  8. Supports the Branch's Annual Support Campaign through their words and actions.

QUALIFICATIONS:
  • MUST be 18 years or older
  • Certifications required within 30 days of hire: CPR/AED, and First Aid.
  • Completes all "Cause Driven" required trainings within the first 30 days.
  • Excellent interpersonal and problem-solving skills.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Previous customer service, sales or related experience.
  • Basic knowledge of computers.

WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
  • The employee frequently is required to sit and reach and must be able to move around the work environment.
  • The employee must occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
  • The noise level in the work environment is usually moderate.
  • Dress in a professional manner as it relates to the department in accordance with the established dress code.

Apply