ZipRecruiter

Log In

1

Membership Service Representative Jobs (NOW HIRING)

YMCA

Membership Service Representative

Branford, CT · On-site

The Member Services Representative maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Membership Representative responds to member and guest needs and ...

next page

Showing results 1-20

All JobsRetail JobsRetail Sales JobsRetail Sales Associate JobsMembership Service Representative Jobs

Membership Service Representative information

See salary details

$8

$15

$24

How much do membership service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for membership service representative in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What does a membership service representative do?

A Membership Service Representative is responsible for assisting members with their inquiries, processing applications, handling account updates, and resolving issues related to memberships. They often work in organizations such as gyms, clubs, or associations, providing customer service both in person and over the phone. Their goal is to ensure members have a positive experience and receive prompt, accurate support for their needs.

What are the key skills and qualifications needed to thrive as a membership service representative, and why are they important?

To thrive as a Membership Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, membership databases, and basic office software is typically required. Excellent communication, problem-solving abilities, and a friendly, patient attitude help you build rapport and resolve member concerns effectively. These competencies ensure member satisfaction, efficient service delivery, and retention, which are critical for organizational success.

What are some common challenges faced by membership service representatives, and how can they be addressed?

Membership Service Representatives often encounter challenges such as handling high volumes of member inquiries, resolving complex issues efficiently, and managing difficult or dissatisfied members. To address these challenges, representatives benefit from strong communication and problem-solving skills, as well as thorough knowledge of the organization's policies and benefits. Ongoing training, support from team leaders, and collaboration with other departments can also help ensure a positive member experience and reduce stress on the representative.

What is the difference between Membership Service Representative vs Customer Service Representative?

AspectMembership Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentTypically in membership organizations, clubs, or associationsRetail, call centers, or corporate settings
Employer & Industry UsageUsed in membership-based organizations like gyms, clubs, or associationsUsed across various industries including retail, telecom, and finance
Common Search & Comparison IntentUnderstanding roles in membership organizationsGeneral customer service roles across industries

The main difference is that Membership Service Representatives focus on managing memberships, renewals, and member relations within organizations, while Customer Service Representatives handle a broader range of customer inquiries across various industries. Both roles require strong communication skills and customer-focused service, but their specific responsibilities and work environments differ.

Is remote membership service representative a stressful job?

A remote membership service representative role can be stressful due to handling customer inquiries, resolving issues, and maintaining high service standards. The job often requires strong communication skills, patience, and the ability to manage multiple tasks in a fast-paced environment, which can contribute to stress levels.

Who are the top companies hiring for Membership Service Representative jobs?

The top employers for Membership Service Representative jobs are:

What states have the most Membership Service Representative jobs?

States with the most job openings for Membership Service Representative jobs include:

What are popular job titles related to Membership Service Representative jobs?

For Membership Service Representative jobs, the most frequently searched job titles are:

Membership Service Representative jobs near you
Infographic showing various Membership Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

Membership Service Representative

Cedar Park, TX • On-site

YMCA of Central Texas
Fitness and Sports Centers • 51 - 200 employees
Learn more about YMCA of Central Texasexternal

$13 - $15/hr

Other

Re-posted 6 days ago

Job description

Membership Service's Rep

The Twin Lakes Family YMCA in Cedar Park, TX is now accepting applications for energetic, dependable and articulate individuals to work as a Membership Service's Rep in our fast-paced, family-oriented environment.

General duties include, but are not limited to greeting and assisting members while providing outstanding customer service, answering phones in a professional manner, general data entry and clerical functions, and giving tours of our facility. Strong sales background, excellent organizational and communication skills, must be able to multi-task efficiently, computer literate, customer service experience.

We are specifically hiring for someone with afternoon availability.

We are offering $260 bonus for new staff!

The successful candidate for this position will:

  • Be at least 18 years of age
  • Be friendly, courteous, possess a cooperative attitude and be a team player
  • Possess a strong sales background and excellent organizational & communication skills
  • Be able to multi-task, be computer literate, and have previous customer service experience
  • Be able to work effectively under pressure
  • Be willing and able to work a variety of shifts, including evenings and weekends
  • Have a neat appearance and be well-groomed
  • Be willing to uphold the YMCAs core values of caring, honesty, responsibility, respect, and faith

Must be able to pass pre-employment drug screen, criminal history, sex offender and reference checks.

Pay Rate: $13.00 to $15.00/hour

We are a not-for-profit services Association focusing on mission driven initiatives, with a vision of building strong kids, strong families and strong communities throughout 7 Texas Counties. Our organization is home to the largest school age child care provider in Williamson County as well as health and fitness programs that improve the quality of life for over 45,000 members ranging from preschool through senior citizen.

The YMCA is an Equal Opportunity Employer and a Drug Free workplace. Thank you for your interest in the YMCA of Central Texas!

Apply