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Membership Operations Associate Jobs (NOW HIRING)

NRECA

Director, Membership

Arlington, TX · On-site

$157K - $193K/yr

... operations and maintaining a robust membership database (NetForum). Business Development is responsible for cultivating long‑lasting relationships with our service and associate members and ...

NRECA

Director, Membership

Arlington, VA

$157K - $193K/yr

... operations and maintaining a robust membership database (NetForum).Business Development is responsible for cultivating long-lasting relationships with our service and associate members and delivering ...

Mondo

Technology Operations Associate

Boston, MA · Remote

$45 - $55/hr

The Technology Operations Associate supports day-to-day operations of a global membership platform, serving as the frontline resource for digital support issues, ticket triage, documentation ...

New

PS

Operations Associate (ATL)

Atlanta, GA · On-site

Operations Associate - ATL Who We Are PS is a private luxury terminal serving commercial flights at ... Monthly gym membership and cell phone reimbursement * A great career path with promotion ...

The Bay Club Company

Operations Associate

Redmond, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... Provide membership sales team with guest/prospect lead contact information. Reception Desk ...

The Bay Club

Operations Associate

Seattle, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... Provide membership sales team with guest/prospect lead contact information. Reception Desk ...

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How much do membership operations associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for membership operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

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Infographic showing various Membership Operations Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Membership & Operations Associate

Washington, DC • On-site

Smithbucklin
Non-Profits • 501 - 1,000 employees
Learn more about Smithbucklinexternal

$52K/yr

Full-time

Posted 29 days ago

Key responsibilities

  • Build and sustain strong member relations through attentive handling of member requests and volunteer interaction

  • Provide administrative and project support to the client and staff team, including database maintenance and reporting

  • Serve as staff liaison to client member committees

Job description

Description
Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C. is looking for a Membership & Operations Associate to join our Association Management Unit in our Washington, DC office.
The Membership and Operations Associate plays an integral role in supporting and guiding the nonprofit volunteers and members from our client organizations.
At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.
What You Will Do...
  • Build and sustain strong member relations through attentive detail in handling member requests and volunteer interaction
  • Provide administrative and project support to the client and staff team, including database maintenance and reporting
  • Serve as staff liaison to client member committees
  • Coordinate and maintain financial projects, membership dues, registration and AP/AR.
  • Write and produce content for association member e-newsletters and other electronic communications
  • Maintain and update areas of the association website with current information, benefits, member programs, etc.
  • Assist with the preparation of conferences, board meetings as applicable

This Role Might Be for You If...
  • You have demonstrated exceptional customer service skills
  • You exhibit strong written and verbal communication skills, with excellent attention to detail
  • You have strong skills in time management and organization
  • You display the ability to work independently and as part of a team

Basic Qualifications
  • Bachelor's degree or equivalent experience
  • 0-1 year of relevant professional experience, to include customer service and/or administrative support experience
  • Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Ability to travel 5% of the time

Preferred Qualifications
  • Practical agency or nonprofit experience is a plus
  • Previous experience managing website content is a plus
  • Database management experience is a plus

Where Do You Fit?
Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.
Our hybrid environment offers you the option of working from home two days per week. Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.
Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $52,000.
Equal Employment Opportunity
At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of reference and background investigation based on position.
Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.

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