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Membership Services Associate Jobs in Maine (NOW HIRING)

Planet Fitness

Front Desk Associate

Sanford, ME · On-site

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Bangor, ME · On-site

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Brunswick, ME · On-site

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Bangor, ME · On-site

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Waterville, ME · On-site

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Sanford, ME · On-site

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Bangor, ME

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Bangor, ME

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Auburn, ME

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Auburn, ME

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Waterville, ME · On-site

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Brunswick, ME · On-site

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Auburn, ME

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Auburn, ME · On-site

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Brunswick, ME · On-site

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Waterville, ME · On-site

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Auburn, ME · On-site

$15.10 - $16.10/hr

... customer service to Planet Fitness members, prospective members and guests while ensuring an ... Perform membership related functions such as sign-ups, contact/billing information updates ...

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Membership Services Associate information

What is a membership services associate?

Membership Services Associates are professionals responsible for assisting members of an organization, club, or service with their needs and inquiries. They help manage memberships, process renewals and applications, and provide information about benefits and services. These associates often handle customer service issues, maintain records, and promote member satisfaction and retention. Their role is crucial in ensuring members have a positive experience and feel valued within the organization.

What are the key skills and qualifications needed to thrive as a membership services associate?

To thrive as a Membership Services Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and basic office applications is typically required. Excellent communication, problem-solving, and interpersonal skills help you build rapport and respond effectively to member needs. These skills ensure positive member experiences, efficient operations, and retention within the organization.

What are some common challenges faced by membership services associates, and how can they be addressed?

Membership Services Associates often juggle multiple responsibilities, including handling member inquiries, resolving account issues, and processing renewals. One common challenge is managing high volumes of requests during peak times while maintaining a positive and professional demeanor. To succeed, it's important to develop strong organizational skills, stay patient under pressure, and use available tools and resources to prioritize tasks efficiently. Collaborating closely with team members and utilizing customer relationship management (CRM) systems can also help streamline processes and improve member satisfaction.

What is the difference between Membership Services Associate vs Customer Service Representative?

AspectMembership Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentNonprofit, membership organizations, clubs, or associationsVarious industries including retail, telecom, and finance
Employer & Industry UsagePrimarily used in membership-based organizationsCommon across multiple customer-facing industries
Search & Comparison IntentFocus on membership support, organization-specific rolesGeneral customer service roles across industries

The Membership Services Associate and Customer Service Representative roles share similar skills in communication and problem-solving. However, the Membership Services Associate typically works within membership organizations, focusing on member engagement and support, while Customer Service Representatives serve a broader range of industries, handling general customer inquiries. Understanding these differences helps job seekers target the right roles based on their experience and career goals.

What cities in Maine are hiring for Membership Services Associate jobs?

Cities in Maine with the most Membership Services Associate job openings:

Membership Services Associate jobs near you

Retail and Visitor Services Associate PT temporary through 2026

Farnsworth Art Museum

Rockland, ME • On-site

$15.25 - $17.50/hr

Part-time

Re-posted yesterday

Job description


Position:Retail and Visitor Services Associate


Reports to: Visitor Services and Store Manager


Status: part-time, non-exempt - temporary position through end of year 2026; should be available on 1 weekend day as well as 2-3 days/week


General Description:This position is responsible for helping both the retail store and the admissions desk provide an excellent visitor experience.


Responsibilities:

  • Assist with customers in the retail store
  • Process admissions to the Farnsworth Art Museum
  • Actively promote membership and store sales
  • Answer visitor questions and resolve visitor questions or concerns
  • Operate the point of sale computer/register
  • Reconcile end of day receipts


Qualifications:

Basic office and computer skills including data entry. Flexibility concerning work schedule to accommodate some evenings, weekends and holidays.


Related Skills:

Must be focused and able to perform multiple tasks simultaneously. Excellent communication and phone skills. Must be motivated, able to work as part of a team, possess organizational skills and tact, and be able to work with diverse groups including supporters, the general public, vendors, and staff.


Apply