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Membership Experience Manager Jobs (NOW HIRING)

Smithbucklin

Membership Manager

Chicago, IL · On-site

C., is looking for a Membership Manager to join our team in our Chicago office and serve our ... Membership Experience * Lead the continuous improvement of the member value proposition and member ...

Invited Clubs

Member Experience Manager

Aurora, CO · On-site

Member Experience Manager Ready to join a dynamic company in the hospitality and service industry ... Support the club's growth by balancing quantitative goals (membership growth) and qualitative goals ...

Fox

Member Experience Manager

Los Angeles, CA

$102K - $120K/yr

Red Seat Ventures, in partnership with Fox Corporation, is launching a new membership-based business centered around premium live entertainment experiences. We are seeking Member Experience Managers ...

Fox

Member Experience Manager

Los Angeles, CA · On-site

$102K - $120K/yr

Job Title Member Experience Manager Red Seat Ventures, in partnership with Fox Corporation, is launching a new membership-based business centered around premium live entertainment experiences. We are ...

YMCA

Membership Coordinator

Honolulu, HI · On-site

$21.50 - $23.50/hr

Previous customer service experience required. * Knowledge of program fiscal management preferred. * Ensures the Branch meets the needs of members and the community by implementing membership ...

Addison Group

Membership Manager

Arlington, VA · On-site

$110K - $115K/yr

Membership Manager Industry: Professional Association / Membership Services Location (city, state ... Direct Hire Pay: $110,000 - $115,000 annually (depending on experience) Work Schedule: Monday ...

Invited Clubs

Member Experience Manager

Aurora, CO · On-site

Job Summary The Member Experience Manager supports the Director Member Experience, or the General ... Support the execution of the membership experience strategic plan, including onboarding ...

ClubCorp

Member Experience Manager

Aurora, CO · On-site

Job Summary The Member Experience Manager supports the Director Member Experience, or the General ... Support the execution of the membership experience strategic plan, including onboarding ...

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Membership Experience Manager information

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$57.8K

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How much do membership experience manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for membership experience manager in the United States is $57,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $68,500.00 per year, depending on experience, location, and employer.

What is a membership experience manager?

Membership Experience Managers are professionals responsible for ensuring that members of an organization, club, or service have a positive and engaging experience. They manage member communications, address concerns, and design programs or events to increase member satisfaction and retention. Their role often involves gathering feedback, analyzing member needs, and collaborating with various departments to enhance the overall value provided to members. By focusing on member engagement and satisfaction, they help organizations build loyalty and long-term relationships.

What are some common challenges faced by membership experience managers, and how can they be addressed?

Membership Experience Managers often face the challenge of balancing personalized member engagement with scalable processes, especially as organizations grow. They must ensure that each member feels valued, which requires strong communication and data management skills. Proactively gathering member feedback and collaborating closely with marketing, customer service, and product teams helps address concerns quickly and improve the overall experience. Leveraging technology, such as CRM systems, can also streamline outreach and track member satisfaction effectively.

What are the key skills and qualifications needed to thrive as a membership experience manager, and why are they important?

To thrive as a Membership Experience Manager, you need a background in customer service or hospitality, strong organizational skills, and experience with membership management, often supported by a relevant degree. Familiarity with CRM software, membership databases, and digital communication tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and a member-first mindset help individuals excel in building relationships and resolving concerns. These skills and qualities are crucial for fostering member satisfaction, retention, and long-term organizational growth.

What is the difference between Membership Experience Manager vs Membership Coordinator?

AspectMembership Experience ManagerMembership Coordinator
Primary FocusOversees overall member experience, engagement strategies, and retention initiativesHandles member inquiries, onboarding, and administrative tasks
ResponsibilitiesDevelops programs to enhance member satisfaction, manages team, analyzes feedbackAssists with member registration, processes renewals, provides customer service
Required SkillsCustomer service, leadership, strategic planningCommunication, organization, customer support
Work EnvironmentOffice-based, often in non-profit or membership organizationsOffice or event-based, in similar industries

The Membership Experience Manager focuses on creating a positive, engaging environment for members and developing retention strategies, while the Membership Coordinator handles day-to-day member interactions and administrative tasks. Both roles are essential in membership organizations but differ in scope and strategic involvement.

How do you become a membership experience manager?

To become a membership experience manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service, membership programs, or hospitality. Strong communication, leadership skills, and proficiency with customer relationship management (CRM) tools are also important. Gaining relevant experience and developing skills in member engagement and program management can help qualify for this role.
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Membership Experience Manager jobs near you
Infographic showing various Membership Experience Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,798 per year, or $27.8 per hour.

Membership Experience Leader- with Sales Experience

THE MAX Challenge

Woodbridge, NJ • On-site

Part-time

Re-posted 22 days ago

Job description

THE MAX Challenge is looking for a motivated and professional Membership Experience Leader to develop our membership base and deliver 5-STAR service to our loyal members. Hours rage from early morning shifts starting at approximately 4:45am, mid-day availability, or evening shifts ending about 8:30pm. Monday- Friday mostly. Availability to work select weekends- (no more than 3 hour shifts)
If you are motivated to excel in fitness and have a passion to develop professional relationships both inside and outside the center, this position may be right for you.
RESPONSIBILITES
  • Sales calls to leads (previous sales experience A MUST!)
  • Generating leads through grassroots marketing and community outreach
  • Following up with prospect leads via phone and email
  • Manage leads within our CRM
  • Interact with members on social media
  • Assist in creating social media content
  • Administrative duties
  • Deliver 5-star customer service to members
  • Experience in social media/ marketing a plus

ABOUT US
THE MAX Challenge is designed to make fast and lasting changes to your appearance and overall well-being. By combining nutrition counseling, fitness classes, and motivation we can transform your mind and body in 10 short weeks.
Hourly rate & complementary membership
If you think you're good enough to earn an interview, submit your resume. If your resume SCREAMS that you're perfect for us, we'll call you right away!

Apply