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Membership Director Jobs in Indiana (NOW HIRING)

Indyhunger

Director of Membership

Indianapolis, IN · On-site

$90 - $130/hr

Position Summary The Director of Membership is responsible for developing and executing strategies that drive membership growth, retention, and engagement. This individual will cultivate ...

Columbia Club

Member Experience Manager

Indianapolis, IN · On-site

  • Medical

  • Retirement

  • PTO

The Member Experience Manager owns the Member Operations processes, assists the Director of Membership with service processes, and works collaboratively with the Event Coordinator and other ...

Crossroads YMCA

Membership Coordinator

Gary, IN · On-site

$17/hr

Apply today for Membership Coordinator! POSITION SUMMARY: This position supports the work of the Y ... Provides shift supervision while working 80% of time as direct service. * Assists in recruiting ...

Monroe County YMCA

Welcome Center SE

Bloomington, IN · On-site

Welcome Center Staff Under the direction of the Member Services Coordinator and Membership Director, this position is responsible for operating, maintaining, and improving Welcome Center services and ...

Monroe County YMCA

Welcome Center NW

Bloomington, IN · On-site

$11/hr

Under the direction of the Member Services Coordinator and Membership Director, this position is responsible for operating, maintaining, and improving Welcome Center services and systems. The ...

YMCA of Monroe County

Welcome Center NW

Bloomington, IN · On-site

$11/hr

Under the direction of the Member Services Coordinator and Membership Director, this position is responsible for operating, maintaining, and improving Welcome Center services and systems. The ...

YMCA of Monroe County

Welcome Center SE

Bloomington, IN · On-site

$11/hr

Under the direction of the Member Services Coordinator and Membership Director, this position is responsible for operating, maintaining, and improving Welcome Center services and systems. The ...

Life Time

Membership Concierge

Bloomington, IN

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Membership Concierge II, you will serve as a professional in account ... Grow your skills and build your professional network through self-directed progression of our ...

Life Time

Membership Concierge

Bloomington, IN

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Membership Concierge II, you will serve as a professional in account ... Grow your skills and build your professional network through self-directed progression of our ...

YMCA of Metropolitan Atlanta

Playcenter Attendant

Fowler, IN

$12.75 - $16.50/hr

Report all equipment and maintenance needs to the membership director immediately. * Implement value add membership activities such as parents night out, climbing wall, archery, etc. * Maintain any ...

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All JobsMembership JobsMembership Director JobsMembership Director Jobs in Indiana

Membership Director information

See Indiana salary details

$27.6K

$53.9K

$109K

How much do membership director jobs pay per year?

As of Aug 18, 2026, the average yearly pay for membership director in Indiana is $53,938.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $58,000.00 per year, depending on experience, location, and employer.

What does a membership director do?

A membership director is responsible for growing and maintaining the membership of a club, fitness facility, or other member-driven organization. As a membership director, one of your primary job duties is to increase business by marketing the services of the company to convert customers into paying members. You are also responsible for collecting periodic membership payments, keeping accurate membership records, and communicating regularly with members. Over the course of your career as a membership director, you develop marketing skills and strategies to acquire new members and solicit improvement feedback to retain existing members as well as company associates. Although there are no set educational qualifications for this job, it’s recommended to have a bachelor’s degree in marketing or advertising, as well as previous experience in a similar role.

What does a membership director do?

A Membership Director is responsible for overseeing the recruitment, retention, and engagement of members within an organization, such as a club, association, or nonprofit. They develop and implement strategies to attract new members, manage member services, and analyze membership trends to improve offerings. Additionally, they often coordinate events, communicate with current and prospective members, and work closely with other departments to ensure the organization's membership goals are met.

What are the key skills and qualifications needed to thrive as a membership director, and why are they important?

To thrive as a Membership Director, you need expertise in membership management, strategic planning, and marketing, often supported by a degree in business, communications, or a related field. Familiarity with CRM software, membership databases, and email marketing platforms is typically required. Outstanding interpersonal skills, leadership, and the ability to build relationships are crucial soft skills for engaging members and collaborating with teams. These competencies are vital for driving membership growth, retention, and overall organizational success.

How does a membership director typically collaborate with marketing and events teams to drive member engagement?

A Membership Director frequently works in close partnership with marketing and events teams to develop and implement initiatives that attract, engage, and retain members. This collaboration often involves coordinating targeted campaigns, organizing member-exclusive events, and analyzing feedback to improve offerings. Regular meetings and strategic planning sessions help ensure that messaging is consistent and that programs align with member interests, leading to higher satisfaction and retention rates. Effective communication and shared goals are key to maximizing the impact of these cross-functional efforts.

What is the difference between Membership Director vs Membership Coordinator?

AspectMembership DirectorMembership Coordinator
ResponsibilitiesOversees membership strategies, manages teams, develops retention programsAssists with member onboarding, processes memberships, supports outreach efforts
Required CredentialsTypically bachelor's degree, experience in membership managementOften high school diploma or associate degree, entry-level experience
Work EnvironmentLeadership role, strategic planning, management meetingsAdministrative support, member interaction, event coordination
Industry UsageUsed in associations, clubs, nonprofitsCommon in similar organizations, often as support staff

The Membership Director focuses on strategic leadership and overall membership growth, while the Membership Coordinator handles day-to-day administrative tasks and member support. Both roles are essential in membership organizations but differ in scope and responsibilities.

More about Membership Director jobs

What are the most commonly searched types of Membership jobs in Indiana?

The most popular types of Membership jobs in Indiana are:

What are popular job titles related to Membership Director jobs in Indiana?

For Membership Director jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Membership Director jobs in Indiana look for?

The top searched job categories for Membership Director jobs in Indiana are:

What cities in Indiana are hiring for Membership Director jobs?

Cities in Indiana with the most Membership Director job openings:

Membership Director jobs near you
Infographic showing various Membership Director job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,938 per year, or $25.9 per hour.

Director of Membership

Indyhunger

Indianapolis, IN • On-site

$90 - $130/hr

Other

Posted 8 days ago

Job description

Position Summary

The Director of Membership is responsible for developing and executing strategies that drive membership growth, retention, and engagement. This individual will cultivate relationships with current and prospective members, promote association products and services, oversee membership processes, and collaborate with staff to strengthen member communications and marketing efforts.

The successful candidate will be a self-starter with strong sales, relationship-building, and communication skills who is passionate about helping independent insurance agencies succeed.

Key Responsibilities Membership Growth & Recruitment
  • Develop and execute strategic membership recruitment plans.
  • Identify and engage prospective member agencies through direct outreach and relationship-building activities.
  • Conduct active and passive prospecting efforts to generate new membership opportunities.
  • Represent Big I Indiana at conferences, industry events, and networking opportunities.
Member Retention & Engagement
  • Develop initiatives that increase member participation and utilization of association programs, products, and services.
  • Create and implement retention strategies that strengthen member satisfaction and loyalty.
  • Re-engage lapsed members through targeted outreach and value-based communication.
  • Conduct regular agency visits and member calls to build strong relationships and identify member needs.
Membership Operations
  • Oversee membership application, onboarding, renewal, and retention processes.
  • Maintain accurate and complete membership records within the Association Management System (AMS).
  • Monitor membership trends and performance metrics and recommend improvements as needed.
  • Regularly evaluate membership strategies and adjust plans to achieve organizational goals.
Marketing & Collaboration
  • Collaborate with staff to develop membership marketing campaigns and recruitment materials.
  • Assist in creating content that increases awareness of Big I Indiana’s products, services, and membership benefits.
  • Support efforts to enhance the association’s digital presence and attract prospective members.
Member Advocacy & Feedback
  • Gather and communicate member feedback regarding industry challenges, market conditions, and association offerings.
  • Provide regular updates to staff leadership and the Board of Directors regarding member needs and trends.
  • Monitor and track specific member wants and needs to enhance membership experience.
Qualifications Required
  • Bachelor’s degree in Business, Communications, Sales, Marketing, or a related field; or equivalent professional experience.
  • Minimum of five (5) years of relevant experience in sales, membership development, business development, association management, or relationship management.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong presentation and public speaking abilities.
  • Proven ability to work independently and achieve goals.
  • Exceptional organizational skills and attention to detail.
  • Proficiency with Microsoft Office and presentation software.
Preferred
  • Experience working in a trade association, nonprofit organization, insurance industry, or membership-based organization.
  • Experience using association management systems (AMS) or CRM platforms.
Desired Competencies
  • Relationship Building
  • Sales & Business Development
  • Strategic Thinking
  • Member Service Excellence
  • Project Management
  • Communication & Presentation Skills
  • Initiative & Accountability
  • Collaboration & Teamwork
Travel Requirements
  • Approximately 20% overnight travel within Indiana and occasionally outside the state.
  • Valid driver’s license and ability to travel by car and air as needed.
Performance Expectations

Success in this role will be measured by:

  • Achievement of membership growth and retention goals.
  • Growth in membership revenue.
  • Increased member engagement and utilization of association services.
  • Strong member satisfaction and relationship development.
  • Effective collaboration with staff and leadership to advance organizational objectives.
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