Partner with the Membership Committee (Ambassador Program) to connect with new members, answer ... Manage all Club event reservations through NorthStar and oversee registration during events.
Partner with the Membership Committee (Ambassador Program) to connect with new members, answer ... Manage all Club event reservations through NorthStar and oversee registration during events.
Partner with the Membership Committee (Ambassador Program) to connect with new members, answer ... favors, and décor. • Manage all Club event reservations through NorthStar and oversee ...
Quick apply
Partner with the Membership Committee (Ambassador Program) to connect with new members, answer ... favors, and décor. • Manage all Club event reservations through NorthStar and oversee ...
Member Experience Manager
Indianapolis, IN · On-site
Partner with the Membership Committee (Ambassador Program) to connect with new members, answer ... favors, and décor. • Manage all Club event reservations through NorthStar and oversee ...
Member Experience Manager
Indianapolis, IN · On-site
Partner with the Membership Committee (Ambassador Program) to connect with new members, answer ... favors, and décor. • Manage all Club event reservations through NorthStar and oversee ...
Stress management/composure * Adaptive to change * Technical capacity/MS Office applications, membership management software, and all in-house communications tools * Able to handle multiple tasks ...
Quick apply
Stress management/composure * Adaptive to change * Technical capacity/MS Office applications, membership management software, and all in-house communications tools * Able to handle multiple tasks ...
Fitness Membership Coordinator
$15.75 - $21.50/hr
This person is responsible for selling memberships, training services, and managing the member and guest experience. This role requires a considerable amount of self-motivation, leadership ...
Fitness Membership Coordinator
$15.75 - $21.50/hr
This person is responsible for selling memberships, training services, and managing the member and guest experience. This role requires a considerable amount of self-motivation, leadership ...
Fitness Membership Coordinator
$15.75 - $21.50/hr
This person is responsible for selling memberships, training services, and managing the member and guest experience. This role requires a considerable amount of self-motivation, leadership ...
Fitness Membership Coordinator
$15.75 - $21.50/hr
This person is responsible for selling memberships, training services, and managing the member and guest experience. This role requires a considerable amount of self-motivation, leadership ...
Fitness Membership Coordinator
Goshen, IN · On-site
$15.75 - $21.50/hr
This person is responsible for selling memberships, training services, and managing the member and guest experience. This role requires a considerable amount of self-motivation, leadership ...
Fitness Membership Coordinator
Goshen, IN · On-site
$15.75 - $21.50/hr
This person is responsible for selling memberships, training services, and managing the member and guest experience. This role requires a considerable amount of self-motivation, leadership ...
Fitness Membership Coordinator
$15.75 - $21.50/hr
This person is responsible for selling memberships, training services, and managing the member and guest experience. This role requires a considerable amount of self-motivation, leadership ...
Fitness Membership Coordinator
$15.75 - $21.50/hr
This person is responsible for selling memberships, training services, and managing the member and guest experience. This role requires a considerable amount of self-motivation, leadership ...
Community Memberships Manager
Noblesville, IN · On-site
Manages membership capacity by actively recruiting new members and identifying replacements for individuals who withdraw or do not renew. * Develops and executes outreach strategies to attract ...
Community Memberships Manager
Noblesville, IN · On-site
Manages membership capacity by actively recruiting new members and identifying replacements for individuals who withdraw or do not renew. * Develops and executes outreach strategies to attract ...
Director Of Hospitality & Membership
Crown Point, IN · On-site
$59K/yr
... M systems to drive decisions Ability to connect with diverse communities and stakeholders Excellent communication, problem-solving, and organizational skills Essential Functions Drive Membership ...
Director Of Hospitality & Membership
Crown Point, IN · On-site
$59K/yr
... M systems to drive decisions Ability to connect with diverse communities and stakeholders Excellent communication, problem-solving, and organizational skills Essential Functions Drive Membership ...
Director of Hospitality & Membership
Crown Point, IN · On-site
$59K/yr
What You'll Do Drive Membership Growth & Strategy * Develop and execute organization-wide ... Managing multiple priorities and projects * Balancing strategic planning with day-to-day ...
Director of Hospitality & Membership
Crown Point, IN · On-site
$59K/yr
What You'll Do Drive Membership Growth & Strategy * Develop and execute organization-wide ... Managing multiple priorities and projects * Balancing strategic planning with day-to-day ...
Director of Hospitality & Membership
Crown Point, IN · On-site
$59K/yr
What You'll Do Drive Membership Growth & Strategy * Develop and execute organization-wide ... Managing multiple priorities and projects * Balancing strategic planning with day-to-day ...
Director of Hospitality & Membership
Crown Point, IN · On-site
$59K/yr
What You'll Do Drive Membership Growth & Strategy * Develop and execute organization-wide ... Managing multiple priorities and projects * Balancing strategic planning with day-to-day ...
Membership Coordinator
Gary, IN · On-site
$17/hr
Apply today for Membership Coordinator! POSITION SUMMARY: This position supports the work of the Y ... Develops plans and manages best practices through engagement of team. Effectively creates and ...
Membership Coordinator
Gary, IN · On-site
$17/hr
Apply today for Membership Coordinator! POSITION SUMMARY: This position supports the work of the Y ... Develops plans and manages best practices through engagement of team. Effectively creates and ...
Membership Coordinator
Gary, IN · On-site
$17/hr
Apply today for Membership Coordinator! POSITION SUMMARY: This position supports the work of the Y ... Develops plans and manages best practices through engagement of team. Effectively creates and ...
Membership Coordinator
Gary, IN · On-site
$17/hr
Apply today for Membership Coordinator! POSITION SUMMARY: This position supports the work of the Y ... Develops plans and manages best practices through engagement of team. Effectively creates and ...
Manager on Duty (MOD) Salvation Army Kroc Center
South Bend, IN · On-site
$17/hr
Report any issues to the Membership Manager * Observe the operations of the center, ensuring policies and procedures are adhered to * Be capable and willing to gather information and make informed ...
Manager on Duty (MOD) Salvation Army Kroc Center
South Bend, IN · On-site
$17/hr
Report any issues to the Membership Manager * Observe the operations of the center, ensuring policies and procedures are adhered to * Be capable and willing to gather information and make informed ...
Report any issues to the Membership Manager * Observe the operations of the center, ensuring policies and procedures are adhered to * Be capable and willing to gather information and make informed ...
Report any issues to the Membership Manager * Observe the operations of the center, ensuring policies and procedures are adhered to * Be capable and willing to gather information and make informed ...
Gym Membership Sales
Indianapolis, IN · On-site
Oversight of the entire club membership base including operational and financial responsibilities, back-end reporting and management of member needs * Working as a team and driving results through ...
Gym Membership Sales
Indianapolis, IN · On-site
Oversight of the entire club membership base including operational and financial responsibilities, back-end reporting and management of member needs * Working as a team and driving results through ...
Oversight of the entire club membership base including operational and financial responsibilities, back-end reporting and management of member needs * Working as a team and driving results through ...
Oversight of the entire club membership base including operational and financial responsibilities, back-end reporting and management of member needs * Working as a team and driving results through ...
Gym Membership Sales
Indianapolis, IN · On-site
Oversight of the entire club membership base including operational and financial responsibilities, back-end reporting and management of member needs * Working as a team and driving results through ...
Gym Membership Sales
Indianapolis, IN · On-site
Oversight of the entire club membership base including operational and financial responsibilities, back-end reporting and management of member needs * Working as a team and driving results through ...
Oversight of the entire club membership base including operational and financial responsibilities, back-end reporting and management of member needs * Working as a team and driving results through ...
Oversight of the entire club membership base including operational and financial responsibilities, back-end reporting and management of member needs * Working as a team and driving results through ...
Membership Manager information
See Indiana salary details
$23.8K - $29.4K
3% of jobs
$29.4K - $35K
8% of jobs
$35K - $40.7K
5% of jobs
$43.8K is the 25th percentile. Wages below this are outliers.
$40.7K - $46.3K
15% of jobs
The median wage is $51.7K / yr.
$46.3K - $51.9K
19% of jobs
$51.9K - $57.5K
14% of jobs
$62.3K is the 75th percentile. Wages above this are outliers.
$57.5K - $63.1K
13% of jobs
$63.1K - $68.8K
6% of jobs
$68.8K - $74.4K
4% of jobs
$74.4K - $80K
11% of jobs
$80K - $85.6K
2% of jobs
$23.8K
$55K
$85.6K
How much do membership manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Membership Manager, and why are they important?
What jobs pay 500,000 a year in the US?
What is the difference between Membership Manager vs Membership Coordinator?
| Aspect | Membership Manager | Membership Coordinator |
|---|---|---|
| Credentials | Relevant experience, sometimes certifications in membership management or nonprofit administration | Similar credentials, often entry-level or associate certifications |
| Work Environment | Oversees membership strategies, manages teams, and develops programs | Supports membership activities, handles member inquiries, and assists with events |
| Employer & Industry Usage | Used in nonprofits, associations, clubs, and professional organizations | Commonly found in similar organizations, often as entry to mid-level roles |
The main difference is that Membership Managers focus on strategic planning and leadership within membership programs, while Membership Coordinators handle day-to-day member support and event coordination. Both roles are essential in membership-driven organizations, but the Manager typically has broader responsibilities and oversight.
How does a Membership Manager typically collaborate with other departments to enhance member satisfaction?
What jobs pay 2000 a day?
What does a Membership Manager do?
What is the role of a membership manager?
What job makes $10,000 a month without a degree?

Other
Medical, Retirement, PTO
Posted 3 days ago
Job description
About Columbia Club
Columbia Club, a private city club established in 1889, on Monument Circle, offers an opportunity for those seeking to join our dedicated team. With 20,000 square feet of state-of-the-art meeting and event facilities, en-suite guest rooms, and multiple dining rooms, Columbia Club provides a unique and distinguished experience. Complemented by member services and a Health & Wellness Center, the Club embodies excellence in every aspect of city club life.
Position Overview
The Member Experience Manager is responsible for enhancing member engagement and satisfaction through thoughtful programming, personalized service, and creative initiatives. Combining concierge-style service with event programming, this role ensures that members feel valued, connected, and inspired to participate in the life of the Club.
The purpose of this position is to orient new members, assist them in navigating their membership privileges, and actively engage them in the life of the Club to encourage satisfaction and retention. The Member Experience Manager owns the Member Operations processes, assists the Director of Membership with service processes, and works collaboratively with the Event Coordinator and other colleagues on engagement and retention strategies for both new and existing members.
Essential Functions & Responsibilities
Partner with the Director of Membership to plan and execute New and Prospective Member Receptions and Orientations.
Prepare new member materials and ensure smooth onboarding processes.
Conduct onboarding outreach:
o 30 days: Call new members for follow-up and to promote engagement.
o 60 days: Partner with the Membership Committee (Ambassador Program) to connect with new members, answer questions, and provide invitations to events.
o 90 days: Review spend and member interest reports, contact members, and provide recommendations for engagement and retention.
Serve as liaison for "Clubs within the Club" (CVA, Harrison Society, Columbia Business Network, Divine Dames, Book Club, etc.).
Set up entertainment and logistics for Club events, including centerpieces, crafts, favors, and decor.
Manage all Club event reservations through NorthStar and oversee registration during events.
Oversee/plan all Club events.
Provide personalized recognition by calling members for birthdays, anniversaries, promotions, and life events.
Fulfill special member requests (desserts, flowers, balloons, cakes, wine, etc.).
Partner with department heads on overnight and dining reservations, ensuring special occasions are acknowledged.
Review survey feedback, follow up with members, and track re-engagement and retention efforts.
Report survey and engagement data to leadership.
Attend Membership Committee meetings, management meetings, and staff meetings as required.
Collaborate with the Event Coordinator on programming and event planning.
Complete other assignments as directed by the Membership Director.
Qualifications
3-5 years of experience in hospitality, event planning, or member relations.
Excellent interpersonal and member service skills, with a warm and professional presence.
Strong creativity and innovation in event/programming development.
Highly organized, detail-oriented, and able to manage multiple priorities.
Proficiency in Microsoft Word, Excel, PowerPoint, and related software. Experience with NorthStar or Club Essential software is a plus.
Excellent written and verbal communication skills.
Ability to work 100% on-site (non-remote) with a flexible schedule, including evenings and weekends as needed.
Compensation & Benefits
We offer competitive hourly rates and outstanding benefits, including health insurance (available after 60 days), 401K (with a 4% match after six months), paid time off (PTO), parking, educational opportunities, the potential for career advancement, and a positive work environment centered around teamwork, professionalism, learning, and excellence.
Overtime and Job Requirements
Must be available and willing to work a flexible schedule.
Must be available to work some weekends and holidays.
Overtime is required on an as-needed basis.
About Columbia Club
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
51 - 200 Employees
Headquarters location
Indianapolis, IN, US
Year founded
1889