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Membership Manager Jobs in Indiana (NOW HIRING)

Crossroads YMCA

Membership Coordinator

Gary, IN · On-site

$17/hr

Apply today for Membership Coordinator! POSITION SUMMARY: This position supports the work of the Y ... Develops plans and manages best practices through engagement of team. Effectively creates and ...

Anytime Fitness

Gym Membership Sales

Indianapolis, IN · On-site

Oversight of the entire club membership base including operational and financial responsibilities, back-end reporting and management of member needs * Working as a team and driving results through ...

Anytime Fitness

Gym Membership Sales

Indianapolis, IN · On-site

Oversight of the entire club membership base including operational and financial responsibilities, back-end reporting and management of member needs * Working as a team and driving results through ...

Costco Wholesale Corporation

Membership Clerk

Avon, IN · On-site

Responds helpfully to member concerns, secures manager assistance as necessary. * Issues membership cards using computer, camera, and automated card printer. Issues temporary cards by researching ...

Costco Wholesale Corporation

Membership Clerk

Avon, IN · On-site

Responds helpfully to member concerns, secures manager assistance as necessary. * Issues membership cards using computer, camera, and automated card printer. Issues temporary cards by researching ...

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All JobsMembership JobsMembership Manager JobsMembership Manager Jobs in Indiana

Membership Manager information

See Indiana salary details

$23.8K

$55K

$85.6K

How much do membership manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for membership manager in Indiana is $54,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $65,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a membership manager, and why are they important?

To thrive as a Membership Manager, you need strong organizational skills, experience in membership development, and a background in sales or customer service, often supported by a relevant degree. Familiarity with customer relationship management (CRM) software and membership database systems is typically required. Excellent interpersonal skills, attention to detail, and proactive problem-solving help build lasting relationships and drive member engagement. These skills are crucial for maintaining high retention rates, fostering community, and achieving organizational growth.

What is the difference between Membership Manager vs Membership Coordinator?

AspectMembership ManagerMembership Coordinator
CredentialsRelevant experience, sometimes certifications in membership management or nonprofit administrationSimilar credentials, often entry-level or associate certifications
Work EnvironmentOversees membership strategies, manages teams, and develops programsSupports membership activities, handles member inquiries, and assists with events
Employer & Industry UsageUsed in nonprofits, associations, clubs, and professional organizationsCommonly found in similar organizations, often as entry to mid-level roles

The main difference is that Membership Managers focus on strategic planning and leadership within membership programs, while Membership Coordinators handle day-to-day member support and event coordination. Both roles are essential in membership-driven organizations, but the Manager typically has broader responsibilities and oversight.

How does a membership manager typically collaborate with other departments to enhance member satisfaction?

Membership Managers often work closely with teams such as marketing, customer service, and events to ensure a seamless and engaging experience for members. They may coordinate with marketing to develop targeted campaigns, partner with events teams to create value-added programming, and share member feedback with leadership to inform organizational improvements. Effective communication and cross-functional teamwork are essential for identifying member needs and delivering high-quality services. This collaborative environment helps Membership Managers stay attuned to trends and maintain strong member relationships.

What does a membership manager do?

A Membership Manager is responsible for overseeing the recruitment, retention, and engagement of members within an organization, association, or club. They develop strategies to attract new members, manage membership databases, and ensure current members are satisfied with their experience. Additionally, they often coordinate member communications, organize events, and analyze membership trends to improve services and grow the community.
What are the most commonly searched types of Membership jobs in Indiana? The most popular types of Membership jobs in Indiana are:
What job categories do people searching Membership Manager jobs in Indiana look for? The top searched job categories for Membership Manager jobs in Indiana are:
What cities in Indiana are hiring for Membership Manager jobs? Cities in Indiana with the most Membership Manager job openings:
Membership Manager jobs near you
Infographic showing various Membership Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $54,999 per year, or $26.4 per hour.

Membership Services Coordinator- Part Time

Indianapolis Zoo

Indianapolis, IN

$17 - $23/hr

Part-time

Posted 14 days ago

Indianapolis Zoo rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

23rd of 37 rated wildlife parks and zoos

Job description

Are you a customer service-oriented individual that can remain calm in high pressure situations? The Indianapolis Zoo is looking for a dynamic Membership Services Coordinator who will go above and beyond for all our Indianapolis Zoo members and guests.

This is a part-time position with a consistent schedule Monday-Friday. During peak membership months (typically October through December) the schedule will average 29 hours per week. From January through October, the schedule will average 20 hours per week.

As part of the Membership Services team, this role is instrumental in promoting the Zoo's mission to protect nature and inspire people to care for our world. This position requires a professional attitude and demeanor and the ability to remain calm and composed in stressful situations. Excellent attention to detail and the ability to handle multiple tasks simultaneously are crucial to this position's success.


What You'll Do

  • Maintain comprehensive knowledge of membership categories, benefits and policies.
  • Act as first point of contact answering calls that come to the Zoo's membership line.
  • Log and return voicemails.
  • Process and fulfill memberships, including entering, renewing and correcting records; printing and mailing membership materials daily.
  • Handle customer service issues including answering membership and general Zoo questions via phone and email.
  • Maintain competency with Galaxy POS System and Microsoft Excel.
  • Perform general data entry including, but not limited to, creating memberships, correcting and updating membership records.
  • Maintain an energetic, professional, cooperative, courteous and positive attitude while interacting with peers, coworkers and the public.

What We're Looking For

  • One (1) year of related work experience in a customer-facing role is required.
  • High school diploma or equivalent.
  • Strong attention to detail and multitasking abilities.
  • Ability to acquire and maintain competency in live-chat and Gateway ticketing software.
  • Proficiency of Microsoft Excel, Word and Outlook is required.

Bonus Points

  • Experience in data entry or working with membership/ticketing software.
  • Experience with CRM systems, Galary or email marketing platforms.
  • Associate or bachelor's degree from an accredited institution.

Why the Indianapolis Zoo?

Join a mission-driven team where your attention to detail and positive customer interactions help make a global impact. As a unique institution accredited as a zoo, aquarium, and botanical garden, the Indianapolis Zoo offers an inspiring environment for innovation, education, and conservation.

How to Apply:

Interested candidates must submit an online application to the Indianapolis Zoo's website. Include a resume, cover letter, and salary requirements to be considered.

Apply today and help us amplify the voice of conservation.


Employment at the Indianapolis Zoo is contingent upon the successful completion of pre-employment testing including a background check, motor vehicle check (if applicable) and a drug test.

What Indianapolis Zoo employees say

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