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Indianapolis Zoo
Indianapolis Zoo

20 Indianapolis Zoo Jobs Hiring Near You

Indianapolis Zoo

Browse Gardener

Indianapolis, IN · On-site

The Indianapolis Zoo is seeking a dedicated Browse Gardener to support the care, maintenance, and monitoring of browse species, exhibit vegetation, and plant materials used throughout the Zoo. This ...

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Indianapolis Zoo Jobs Information

Does the Indianapolis Zoo pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and September 2025.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 14% of people with changing schedules find out their shifts one week or less ahead of time.
  • 86% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between March 2025 and September 2025.

Do workers at the Indianapolis Zoo worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and September 2025.

Do the Indianapolis Zoo workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and September 2025.

How easy is it for the Indianapolis Zoo workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and September 2025.

Do the Indianapolis Zoo managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and August 2025.

Do jobs at the Indianapolis Zoo spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and September 2025.

How easy is it to take sick days at the Indianapolis Zoo?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2025.

Do people at the Indianapolis Zoo feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and September 2025.

Do people at the Indianapolis Zoo get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and September 2025.

Is it stressful to work at the Indianapolis Zoo?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and September 2025.

Do people at the Indianapolis Zoo recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and September 2025.

Do people get enough training when they start at the Indianapolis Zoo?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and September 2025.

Do people get support to advance at the Indianapolis Zoo?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and September 2025.

Do workers feel well informed about how the Indianapolis Zoo is doing?

Most people feel well informed about how the company is doing.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and September 2025.
What are the most popular titles at Indianapolis Zoo?
What are the most popular cities for Indianapolis Zoo jobs?
What are the most popular states for Indianapolis Zoo jobs?
What are the most popular job types at Indianapolis Zoo?
Infographic showing various job openings at Indianapolis Zoo in the United States as of July 2026, with employment types broken down into 50% Full Time, 33% Part Time, and 17% Temporary. Highlights an 100% Physical job distribution.

Membership Services Coordinator- Part Time

Indianapolis Zoo

Indianapolis, IN • On-site

$16 - $21.75/hr

Part-time

Posted 4 days ago

Indianapolis Zoo rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

22nd of 36 rated wildlife parks and zoos

Job description

Are you a customer service-oriented individual that can remain calm in high pressure situations? The Indianapolis Zoo is looking for a dynamic Membership Services Coordinator who will go above and beyond for all our Indianapolis Zoo members and guests.
This is a part-time position with a consistent schedule Monday-Friday. During peak membership months (typically October through December) the schedule will average 29 hours per week. From January through October, the schedule will average 20 hours per week.
As part of the Membership Services team, this role is instrumental in promoting the Zoo's mission to protect nature and inspire people to care for our world. This position requires a professional attitude and demeanor and the ability to remain calm and composed in stressful situations. Excellent attention to detail and the ability to handle multiple tasks simultaneously are crucial to this position's success.
What You'll Do
  • Maintain comprehensive knowledge of membership categories, benefits and policies.
  • Act as first point of contact answering calls that come to the Zoo's membership line.
  • Log and return voicemails.
  • Process and fulfill memberships, including entering, renewing and correcting records; printing and mailing membership materials daily.
  • Handle customer service issues including answering membership and general Zoo questions via phone and email.
  • Maintain competency with Galaxy POS System and Microsoft Excel.
  • Perform general data entry including, but not limited to, creating memberships, correcting and updating membership records.
  • Maintain an energetic, professional, cooperative, courteous and positive attitude while interacting with peers, coworkers and the public.

What We're Looking For
  • One (1) year of related work experience in a customer-facing role is required.
  • High school diploma or equivalent.
  • Strong attention to detail and multitasking abilities.
  • Ability to acquire and maintain competency in live-chat and Gateway ticketing software.
  • Proficiency of Microsoft Excel, Word and Outlook is required.

Bonus Points
  • Experience in data entry or working with membership/ticketing software.
  • Experience with CRM systems, Galary or email marketing platforms.
  • Associate or bachelor's degree from an accredited institution.

Why the Indianapolis Zoo?
Join a mission-driven team where your attention to detail and positive customer interactions help make a global impact. As a unique institution accredited as a zoo, aquarium, and botanical garden, the Indianapolis Zoo offers an inspiring environment for innovation, education, and conservation.
How to Apply:
Interested candidates must submit an online application to the Indianapolis Zoo's website. Include a resume, cover letter, and salary requirements to be considered.
Apply today and help us amplify the voice of conservation.
Employment at the Indianapolis Zoo is contingent upon the successful completion of pre-employment testing including a background check, motor vehicle check (if applicable) and a drug test.

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