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Director Of Membership Jobs in Indiana (NOW HIRING)

Position Summary The Director of Membership is responsible for developing and executing strategies that drive membership growth, retention, and engagement. This individual will cultivate ...

Director of Marketing

Indianapolis, IN · On-site

$85K - $95K/yr

Director of Marketing Salary Range: $85,000-$95,000 (commensurate with experience) Department ... membership, retail, dining, and philanthropy. • Identify and grow target audiences through ...

Manage Others Yes The Director of Maintenance is a senior operational leader responsible for the ... membership in an employee organization, retaliation, parental status, military service, or other ...

Director of Development

Fort Wayne, IN · On-site

$47K - $73K/yr

In collaboration with the Director of Grant Development and Strategies strategize on funding ... Additional discounts on gym memberships, transportation, and various retail services Ivy Tech is ...

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Director Of Membership information

See Indiana salary details

$27.6K

$53.9K

$109K

How much do director of membership jobs pay per year?

As of Aug 31, 2026, the average yearly pay for director of membership in Indiana is $53,938.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $58,000.00 per year, depending on experience, location, and employer.

What does a director of membership do?

A Director of Membership is responsible for overseeing the recruitment, retention, and engagement of members within an organization, such as an association, club, or nonprofit. They develop membership strategies, manage membership staff or teams, and analyze trends to improve member satisfaction and growth. Additionally, they often coordinate membership events, handle communications, and work closely with other departments to ensure a positive membership experience. Their role is crucial in maintaining and expanding the organization's member base.

What are the key skills and qualifications needed to thrive as a director of membership?

To thrive as a Director of Membership, you need expertise in membership development, strategic planning, and relationship management, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, membership databases, and marketing automation tools is typically required. Strong leadership, communication, and analytical skills set exceptional candidates apart by enabling them to engage members and drive organizational growth. These skills are crucial for attracting, retaining, and engaging members, ensuring the long-term success of membership-based organizations.

What are some common challenges a director of membership faces when trying to grow and retain an organization's membership base?

A Director of Membership often encounters challenges such as engaging diverse member segments, demonstrating tangible value to members, and adapting to evolving industry trends and member expectations. Balancing efforts between recruiting new members and retaining existing ones requires creative outreach strategies, data-driven decision-making, and close collaboration with marketing and program teams. Maintaining high levels of member satisfaction, while also meeting organizational revenue goals, is a key aspect of the role and often requires ongoing innovation in member benefits and communications.

What is the difference between Director Of Membership vs Membership Coordinator?

AspectDirector Of MembershipMembership Coordinator
ResponsibilitiesOversees membership strategies, develops retention programs, manages team, and sets organizational goals related to membership growth.Handles member inquiries, processes memberships, assists with events, and supports daily membership operations.
Required CredentialsBachelor’s degree, experience in membership management, leadership skills, and industry-specific knowledge.High school diploma or equivalent, some experience in customer service or membership roles, strong communication skills.
Work EnvironmentOffice setting, leadership meetings, strategic planning sessions.Office or event settings, direct interaction with members.

The Director Of Membership focuses on strategic planning, leadership, and overall growth of the membership base, while the Membership Coordinator handles day-to-day member interactions and support. Both roles are essential but differ in scope and responsibilities.

What are the most commonly searched types of Of Membership jobs in Indiana?

The most popular types of Of Membership jobs in Indiana are:

What are popular job titles related to Director Of Membership jobs in Indiana?

For Director Of Membership jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Director Of Membership jobs?

Cities in Indiana with the most Director Of Membership job openings:

Infographic showing various Director Of Membership job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $53,938 per year, or $25.9 per hour.

Director of Membership

Indianapolis, IN • On-site

$90 - $130/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Position Summary

The Director of Membership is responsible for developing and executing strategies that drive membership growth, retention, and engagement. This individual will cultivate relationships with current and prospective members, promote association products and services, oversee membership processes, and collaborate with staff to strengthen member communications and marketing efforts.

The successful candidate will be a self-starter with strong sales, relationship-building, and communication skills who is passionate about helping independent insurance agencies succeed.

Key Responsibilities Membership Growth & Recruitment
  • Develop and execute strategic membership recruitment plans.
  • Identify and engage prospective member agencies through direct outreach and relationship-building activities.
  • Conduct active and passive prospecting efforts to generate new membership opportunities.
  • Represent Big I Indiana at conferences, industry events, and networking opportunities.
Member Retention & Engagement
  • Develop initiatives that increase member participation and utilization of association programs, products, and services.
  • Create and implement retention strategies that strengthen member satisfaction and loyalty.
  • Re-engage lapsed members through targeted outreach and value-based communication.
  • Conduct regular agency visits and member calls to build strong relationships and identify member needs.
Membership Operations
  • Oversee membership application, onboarding, renewal, and retention processes.
  • Maintain accurate and complete membership records within the Association Management System (AMS).
  • Monitor membership trends and performance metrics and recommend improvements as needed.
  • Regularly evaluate membership strategies and adjust plans to achieve organizational goals.
Marketing & Collaboration
  • Collaborate with staff to develop membership marketing campaigns and recruitment materials.
  • Assist in creating content that increases awareness of Big I Indiana’s products, services, and membership benefits.
  • Support efforts to enhance the association’s digital presence and attract prospective members.
Member Advocacy & Feedback
  • Gather and communicate member feedback regarding industry challenges, market conditions, and association offerings.
  • Provide regular updates to staff leadership and the Board of Directors regarding member needs and trends.
  • Monitor and track specific member wants and needs to enhance membership experience.
Qualifications Required
  • Bachelor’s degree in Business, Communications, Sales, Marketing, or a related field; or equivalent professional experience.
  • Minimum of five (5) years of relevant experience in sales, membership development, business development, association management, or relationship management.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong presentation and public speaking abilities.
  • Proven ability to work independently and achieve goals.
  • Exceptional organizational skills and attention to detail.
  • Proficiency with Microsoft Office and presentation software.
Preferred
  • Experience working in a trade association, nonprofit organization, insurance industry, or membership-based organization.
  • Experience using association management systems (AMS) or CRM platforms.
Desired Competencies
  • Relationship Building
  • Sales & Business Development
  • Strategic Thinking
  • Member Service Excellence
  • Project Management
  • Communication & Presentation Skills
  • Initiative & Accountability
  • Collaboration & Teamwork
Travel Requirements
  • Approximately 20% overnight travel within Indiana and occasionally outside the state.
  • Valid driver’s license and ability to travel by car and air as needed.
Performance Expectations

Success in this role will be measured by:

  • Achievement of membership growth and retention goals.
  • Growth in membership revenue.
  • Increased member engagement and utilization of association services.
  • Strong member satisfaction and relationship development.
  • Effective collaboration with staff and leadership to advance organizational objectives.
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