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Member Experience Director Jobs (NOW HIRING)

ClubCorp

Member Experience Coordinator

Raleigh, NC · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports to the Member Experience Director, Member Experience Manager, and/or General Manager (if there is not a ME Manager or ME Director at the Club) Day to Day * Support the execution of all ...

Invited Clubs

Member Experience Coordinator

Peachtree City, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports to the Member Experience Director, Member Experience Manager, and/or General Manager (if there is not a ME Manager or ME Director at the Club) Day to Day * Support the execution of all ...

Invited Clubs

Member Experience Coordinator

Charlotte, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports to the Member Experience Director, Member Experience Manager, and/or General Manager (if there is not a ME Manager or ME Director at the Club) Day to Day * Support the execution of all ...

Invited Clubs

Member Experience Coordinator

Fayetteville, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports to the Member Experience Director, Member Experience Manager, and/or General Manager (if there is not a ME Manager or ME Director at the Club) Day to Day * Support the execution of all ...

Invited

Member Experience Coordinator

Peachtree City, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports to the Member Experience Director, Member Experience Manager, and/or General Manager (if there is not a ME Manager or ME Director at the Club) Day to Day * Support the execution of all ...

Invited

Member Experience Coordinator

Peachtree City, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports to the Member Experience Director, Member Experience Manager, and/or General Manager (if there is not a ME Manager or ME Director at the Club) Day to Day * Support the execution of all ...

ClubCorp

Member Experience Coordinator

Peachtree City, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports to the Member Experience Director, Member Experience Manager, and/or General Manager (if there is not a ME Manager or ME Director at the Club) Day to Day * Support the execution of all ...

ClubCorp

Member Experience Coordinator

Fayetteville, GA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports to the Member Experience Director, Member Experience Manager, and/or General Manager (if there is not a ME Manager or ME Director at the Club) Day to Day * Support the execution of all ...

Invited Clubs

Member Experience Coordinator

Irving, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports to the Member Experience Director, Member Experience Manager, and/or General Manager (if there is not a ME Manager or ME Director at the Club) Day to Day * Support the execution of all ...

Invited

Member Experience Coordinator

Charlotte, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports to the Member Experience Director, Member Experience Manager, and/or General Manager (if there is not a ME Manager or ME Director at the Club) Day to Day * Support the execution of all ...

Invited

Member Experience Coordinator

Los Angeles, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports to the Member Experience Director, Member Experience Manager, and/or General Manager (if there is not a ME Manager or ME Director at the Club) Day to Day * Support the execution of all ...

ClubCorp

Member Experience Coordinator

Rancho Mirage, CA · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports to the Member Experience Director, Member Experience Manager, and/or General Manager (if there is not a ME Manager or ME Director at the Club) Day to Day * Support the execution of all ...

Invited Clubs

Member Experience Coordinator

Los Angeles, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports to the Member Experience Director, Member Experience Manager, and/or General Manager (if there is not a ME Manager or ME Director at the Club) Day to Day * Support the execution of all ...

Phsorg

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Director, Stars & Member Experience provides strategic leadership for Presbyterian Health Plan's Medicare Star Ratings, CAHPS, Health Outcomes Survey (HOS), and Member Experience programs. This ...

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Member Experience Director information

See salary details

$29K

$56.7K

$114.5K

How much do member experience director jobs pay per year?

As of Aug 14, 2026, the average yearly pay for member experience director in the United States is $56,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $61,000.00 per year, depending on experience, location, and employer.

How does a Member Experience Director typically collaborate with other departments to enhance overall member satisfaction?

A Member Experience Director works closely with teams such as marketing, operations, and customer support to ensure a seamless and positive experience for members. This collaboration often involves sharing member feedback, co-developing improvement initiatives, and aligning on communication strategies to address member needs effectively. Regular cross-department meetings, joint projects, and shared performance metrics are common, helping to foster a unified approach to member engagement and satisfaction.

What is the difference between Member Experience Director vs Member Engagement Manager?

AspectMember Experience DirectorMember Engagement Manager
Primary FocusOversees overall member experience strategy and satisfactionFocuses on increasing member participation and engagement activities
ResponsibilitiesDevelops experience initiatives, manages cross-departmental teams, and improves member retentionPlans engagement campaigns, manages events, and fosters member interactions
CredentialsTypically requires experience in customer experience, marketing, or member servicesOften requires skills in communication, event planning, and relationship management
Work EnvironmentStrategic, leadership role often in corporate or association settingsOperational role with a focus on program execution and member interaction

The Member Experience Director and Member Engagement Manager roles share a focus on members but differ in scope. The Director oversees the overall member experience strategy, while the Manager concentrates on engagement activities. Both roles require strong communication skills and experience in member services, but the Director's role is more strategic and leadership-oriented.

What does a Member Experience Director do?

A Member Experience Director is responsible for overseeing and improving the overall experience of members within an organization, such as a gym, club, or association. They develop strategies to enhance member engagement, satisfaction, and retention by managing member services, programs, and feedback systems. This role often involves working closely with other departments to ensure that all touchpoints meet high standards and align with the organization’s mission. Additionally, they may analyze membership data and trends to guide improvements and address member needs proactively.

What are the key skills and qualifications needed to thrive as a Member Experience Director?

To thrive as a Member Experience Director, you need expertise in customer service management, strategic planning, and a background in business or hospitality, often supported by a relevant bachelor's degree. Familiarity with CRM platforms, member engagement tools, and data analytics systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills enable you to inspire teams and foster member satisfaction. These skills are vital to drive member loyalty, enhance organizational reputation, and achieve business growth.

What cities are hiring for Member Experience Director jobs?

Cities with the most Member Experience Director job openings:

What are the most commonly searched types of Member Experience jobs?

The most popular types of Member Experience jobs are:

What states have the most Member Experience Director jobs?

States with the most job openings for Member Experience Director jobs include:

What job categories do people searching Member Experience Director jobs look for?

The top searched job categories for Member Experience Director jobs are:

Member Experience Director jobs near you
Infographic showing various Member Experience Director job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,684 per year, or $27.3 per hour.

Member Experience Coordinator

ClubCorp

Raleigh, NC • On-site

$17 - $20/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description


Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event registrations, and supporting the set-up and implementation of club events. Additionally, the role includes managing the club's social media channels and supporting communication efforts to promote events and engage with members, ensuring a vibrant and connected community.
Reporting Structure
  • Reports to the Member Experience Director, Member Experience Manager, and/or General Manager (if there is not a ME Manager or ME Director at the Club)
Day to Day
  • Support the execution of all members' experience functions including new member onboarding, programming, communication and retention efforts.
  • Coordinate event registration, prepare materials for member check-in, and assist with event setup, including dĂ©cor, name badges, and welcome signs.
  • Capture photos during events, send thank-you cards to speakers, and write personalized postcards to invite members to future events.
  • Conduct new member welcome calls, provide a warm welcome and manage member birthday and anniversary lists for engagement.
  • Manage social media activities, including creating and responding to posts, and ensure the event calendar is accurate on all communication channels.
  • Update the club marketing materials such as posters, table tents, and digital displays.
  • Maintain up-to-date event and registration information in MembersFirst and promote events through various club communication channels.
  • Support At Risk and Early Tenure Management calls and assist with data entry in the tracking systems (i.e. Member 360).
  • Assist with processing resignations and conduct follow-up communications.
  • Collaborate with department heads to create a unified annual club event calendar and serve as the club representative on member committees, enhancing community relations and member satisfaction.
Additional Duties
  • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
  • Follow all company, club, and department policies, procedures, and instructions.
  • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
  • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
  • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
  • Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
About You
Required
  • High school diploma or equivalent.
  • A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role. Preferred
  • Possess a service-oriented mindset with the ability to make every member and guest feel valued.
  • Friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience.
  • Strong communication skills across various channels, including verbal, written, phone, text, and social media.
  • Proven ability to work well under pressure, effectively managing multiple tasks simultaneously.
  • Strong organizational skills with keen attention to detail.
  • Professional and welcoming phone demeanor.
  • Exceptional listing skills, with the ability to understand and respond to member and guest needs.
  • Advanced in Microsoft Office applications, including Word, Outlook, and Excel.
  • Positive attitude with a collaborative team spirit.
  • Effective multitasker with strong time management and prioritization skills.
Physical Requirements
  • Must be able to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
  • Effective communication skills with sufficient visual acuity, including talking and hearing.
Primary Tools/Equipment
  • Computer
  • Keyboard
  • Telephone
  • Copier
  • General office supplies
Work Schedule
  • Attendance requirements for this position as outlined on the weekly schedule.
  • Additional hours are required to meet deadlines of the position, including weekends and/or holidays.

What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
  • Medical, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement savings plan
  • Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

Want to learn more? Visit www.invitedbenefits.com for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

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