Member Experience Director
Houston, TX · On-site
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every ...
Member Experience Director
Houston, TX · On-site
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every ...
Member Experience Director
Houston, TX · On-site
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every ...
Member Experience Director
Houston, TX · On-site
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every ...
Member Experience Director
Houston, TX · On-site
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every ...
Member Experience Director
Houston, TX · On-site
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every ...
Member Experience Director
Cypress, TX · On-site
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every ...
Member Experience Director
Cypress, TX · On-site
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every ...
Member Experience Director
Houston, TX · On-site
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every ...
Member Experience Director
Houston, TX · On-site
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every ...
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every ...
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every ...
Member Experience Director
Cypress, TX · On-site
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every ...
Member Experience Director
Cypress, TX · On-site
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every ...
Member Experience Manager
Houston, TX · On-site
$12.50 - $15/hr
Direct career track to lead sales associate with pay increase * 401(k) Member Experience Manager StretchZone -The Vintage Health, Wellness & Fitness Professionals Compensation Base Hourly ...
Member Experience Manager
Houston, TX · On-site
$12.50 - $15/hr
Direct career track to lead sales associate with pay increase * 401(k) Member Experience Manager StretchZone -The Vintage Health, Wellness & Fitness Professionals Compensation Base Hourly ...
Schedule and coordinate center experience tours and follow-up communications in coordination with the Member Experience Director. * Use YMCA systems and tools to deliver a smooth, effective, and high ...
Schedule and coordinate center experience tours and follow-up communications in coordination with the Member Experience Director. * Use YMCA systems and tools to deliver a smooth, effective, and high ...
Concierge
$14.75 - $19/hr
Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. * Greet every call with a warm ...
Concierge
$14.75 - $19/hr
Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. * Greet every call with a warm ...
Concierge
$14.75 - $19/hr
Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. * Greet every call with a warm ...
Concierge
$14.75 - $19/hr
Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. * Greet every call with a warm ...
Concierge
Houston, TX · On-site
$14.75 - $19/hr
Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. * Greet every call with a warm ...
Concierge
Houston, TX · On-site
$14.75 - $19/hr
Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. * Greet every call with a warm ...
Concierge
Houston, TX · On-site
$15 - $17/hr
Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. * Greet every call with a warm ...
Concierge
Houston, TX · On-site
$15 - $17/hr
Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. * Greet every call with a warm ...
Concierge
Houston, TX · On-site
$12 - $13/hr
Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. * Greet every call with a warm ...
Concierge
Houston, TX · On-site
$12 - $13/hr
Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. * Greet every call with a warm ...
Concierge
Houston, TX · On-site
$14.75 - $19/hr
Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. * Greet every call with a warm ...
Concierge
Houston, TX · On-site
$14.75 - $19/hr
Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. * Greet every call with a warm ...
Join us to experience the Kingwood magic. Job Summary: The Director of Golf is responsible for overseeing all aspects of golf operations at the club, ensuring an exceptional member experience and the ...
Join us to experience the Kingwood magic. Job Summary: The Director of Golf is responsible for overseeing all aspects of golf operations at the club, ensuring an exceptional member experience and the ...
Director of Golf
Kingwood, TX · On-site
Join us to experience the Kingwood magic. Job Summary: The Director of Golf is responsible for overseeing all aspects of golf operations at the club, ensuring an exceptional member experience and the ...
Director of Golf
Kingwood, TX · On-site
Join us to experience the Kingwood magic. Job Summary: The Director of Golf is responsible for overseeing all aspects of golf operations at the club, ensuring an exceptional member experience and the ...
Join us to experience the Kingwood magic. Job Summary: The Director of Golf is responsible for overseeing all aspects of golf operations at the club, ensuring an exceptional member experience and the ...
Join us to experience the Kingwood magic. Job Summary: The Director of Golf is responsible for overseeing all aspects of golf operations at the club, ensuring an exceptional member experience and the ...
Executive Wine Director
Houston, TX · On-site
$130K - $180K/yr
Executive Wine Director 55 Seventy · Houston, TX Full-Time · Exempt · Food & Beverage Leadership ... procurement experience Client Inventory Management * Oversee the club's member storage and ...
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Executive Wine Director
Houston, TX · On-site
$130K - $180K/yr
Executive Wine Director 55 Seventy · Houston, TX Full-Time · Exempt · Food & Beverage Leadership ... procurement experience Client Inventory Management * Oversee the club's member storage and ...
The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role ...
The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role ...
Member Experience Director information
See Spring, TX salary details
$25.8K - $32.7K
7% of jobs
$36.6K is the 25th percentile. Wages below this are outliers.
$32.7K - $39.6K
33% of jobs
The median wage is $42.3K / yr.
$39.6K - $46.6K
28% of jobs
$50.3K is the 75th percentile. Wages above this are outliers.
$46.6K - $53.5K
14% of jobs
$53.5K - $60.4K
5% of jobs
$60.4K - $67.3K
4% of jobs
$67.3K - $74.2K
3% of jobs
$74.2K - $81.1K
1% of jobs
$81.1K - $88.1K
1% of jobs
$88.1K - $95K
2% of jobs
$95K - $101.9K
1% of jobs
$25.8K
$50.4K
$101.9K
How much do member experience director jobs pay per year?
As of Aug 3, 2026, the average yearly pay for member experience director in Spring, TX is $50,443.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $54,300.00 per year, depending on experience, location, and employer.
How does a Member Experience Director typically collaborate with other departments to enhance overall member satisfaction?
A Member Experience Director works closely with teams such as marketing, operations, and customer support to ensure a seamless and positive experience for members. This collaboration often involves sharing member feedback, co-developing improvement initiatives, and aligning on communication strategies to address member needs effectively. Regular cross-department meetings, joint projects, and shared performance metrics are common, helping to foster a unified approach to member engagement and satisfaction.
What is the difference between Member Experience Director vs Member Engagement Manager?
| Aspect | Member Experience Director | Member Engagement Manager |
|---|---|---|
| Primary Focus | Oversees overall member experience strategy and satisfaction | Focuses on increasing member participation and engagement activities |
| Responsibilities | Develops experience initiatives, manages cross-departmental teams, and improves member retention | Plans engagement campaigns, manages events, and fosters member interactions |
| Credentials | Typically requires experience in customer experience, marketing, or member services | Often requires skills in communication, event planning, and relationship management |
| Work Environment | Strategic, leadership role often in corporate or association settings | Operational role with a focus on program execution and member interaction |
The Member Experience Director and Member Engagement Manager roles share a focus on members but differ in scope. The Director oversees the overall member experience strategy, while the Manager concentrates on engagement activities. Both roles require strong communication skills and experience in member services, but the Director's role is more strategic and leadership-oriented.
What does a Member Experience Director do?
A Member Experience Director is responsible for overseeing and improving the overall experience of members within an organization, such as a gym, club, or association. They develop strategies to enhance member engagement, satisfaction, and retention by managing member services, programs, and feedback systems. This role often involves working closely with other departments to ensure that all touchpoints meet high standards and align with the organization’s mission. Additionally, they may analyze membership data and trends to guide improvements and address member needs proactively.
What are the key skills and qualifications needed to thrive as a Member Experience Director?
To thrive as a Member Experience Director, you need expertise in customer service management, strategic planning, and a background in business or hospitality, often supported by a relevant bachelor's degree. Familiarity with CRM platforms, member engagement tools, and data analytics systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills enable you to inspire teams and foster member satisfaction. These skills are vital to drive member loyalty, enhance organizational reputation, and achieve business growth.
What are the most commonly searched types of Member Experience jobs in Spring, TX? The most popular types of Member Experience jobs in Spring, TX are:
What are popular job titles related to Member Experience Director jobs in Spring, TX? For Member Experience Director jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Member Experience Director jobs in Spring, TX look for? The top searched job categories for Member Experience Director jobs in Spring, TX are:
What cities near Spring, TX are hiring for Member Experience Director jobs? Cities near Spring, TX with the most Member Experience Director job openings:
Full-time
Retirement, PTO
Posted 5 days ago
Job description
Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.
If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that’s going places? Your journey starts here!
POSITION SUMMARY:
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every new member has a positive buying experience and is warmly welcomed and oriented to the club. The team focuses on and executes best practices to ensure effective member acquisition, member integration, and the creation of NPS “Promoters”. The Member Experience Director is responsible for the club achieving its membership goals. This position will be provided with direct supervision by the General Manager and Assistant General Manager, and a dotted-line reporting relationship to the Vice President of Member Experience. The Member Experience Director must be highly organized and able to lead a department.
COMPENSATION AND BENEFITS INCLUDE:
- Annually, based on relevant experience to the role, plus bonus. Full-time hours.
- PTO.
- Full benefits package.
- 401K with dollar for dollar match up to 4%.
- Complimentary club membership.
- Discounts on club products and services.
QUALIFICATIONS:
- Relationship-based selling/servicing skills and training/presentation skills
- Word, Excel and PowerPoint basic proficiency
- Budgeting and analysis skills
- Experience with grassroots marketing
- Specific experience in customer engagement and retention is a plus
- 3 years sales management and leadership experience
- Club and/or hospitality industry experience (high-end, resort-style, family-oriented facilities) preferred
- Excellent written and verbal communication skills; great listening skills
- Polished phone skills
- Able to handle multiple and concurrent projects and responsibilities
- Accountable for meeting deadlines
- Creative and resourceful
- Strong leadership skills
- Skilled at rapport and relationship-building
- Bachelor’s degree preferred
- First Aid/CPR certification required within 90 days of hire date
For more information about Villa Sport, please visit our website at www.villasport.com.
EQUAL EMPLOYMENT OPPORTUNITY
It is the Company’s policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company’s needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.