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Member Experience Director Jobs in Spring, TX (NOW HIRING)

Gold's Gym

Front Desk Team Member - Northchase

Houston, TX

$10.75 - $13.50/hr

Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym ...

Gold's Gym

Front Desk Team Member - Northchase

Houston, TX

$10.75 - $13.50/hr

Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym ...

Gold's Gym

Front Desk Team Member - Northchase

Houston, TX · On-site

$11 - $13.75/hr

Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym ...

Risher

Assistant Fitness Director

Fulshear, TX · On-site

The Assistant Fitness Director plays a key leadership role in delivering an exceptional fitness ... Primary Responsibilities Facility Operations & Member Experience * Support the daily operations of ...

Invited Clubs

Membership Sales Director

Houston, TX · On-site

The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role ...

Invited

Membership Sales Director

Houston, TX

The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role ...

Invited

Membership Sales Director

Houston, TX

The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role ...

ClubCorp

Membership Sales Director

Houston, TX · On-site

The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role ...

ClubCorp

Membership Sales Director

Houston, TX · On-site

The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role ...

Invited Clubs

Membership Sales Director

Houston, TX · On-site

The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role ...

Gold's Gym

Front Desk Team Member - Bingle Road

Houston, TX · On-site

$12.25 - $15.25/hr

Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym ...

Gold's Gym

Front Desk Team Member - Bingle Road

Houston, TX · On-site

$11.25 - $14/hr

Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym ...

Clover Health

Director, Member Engagement

Houston, TX · On-site

As a Director, Member Engagement, you will: * Own the scorecard. Adherence, occupancy, conversion ... Medicare Advantage, Stars, HEDIS, or HRA experience is a strong plus. * You're here in person.

Clover Health

Director, Member Engagement

Houston, TX · On-site

As a Director, Member Engagement, you will: * Own the scorecard. Adherence, occupancy, conversion ... Medicare Advantage, Stars, HEDIS, or HRA experience is a strong plus. * You're here in person.

UFC Gym

General Manager

Houston, TX · On-site

$60K/yr

Conducts regular team member meetings with direct reports to review performance and offer direction ... Guest Experience/Team Member Experience (General Management) Establish a fun, safe, healthy, and ...

UFC Gym

General Manager

Houston, TX · On-site

$60K/yr

Conducts regular team member meetings with direct reports to review performance and offer direction ... Guest Experience/Team Member Experience (General Management) Establish a fun, safe, healthy, and ...

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Showing results 21-40

All JobsMember Experience JobsMember Experience Director JobsMember Experience Director Jobs in Spring, TX

Member Experience Director information

See Spring, TX salary details

$25.8K

$50.4K

$101.9K

How much do member experience director jobs pay per year?

As of Aug 23, 2026, the average yearly pay for member experience director in Spring, TX is $50,443.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $54,300.00 per year, depending on experience, location, and employer.

What does a Member Experience Director do?

A Member Experience Director is responsible for overseeing and improving the overall experience of members within an organization, such as a gym, club, or association. They develop strategies to enhance member engagement, satisfaction, and retention by managing member services, programs, and feedback systems. This role often involves working closely with other departments to ensure that all touchpoints meet high standards and align with the organization’s mission. Additionally, they may analyze membership data and trends to guide improvements and address member needs proactively.

What are the key skills and qualifications needed to thrive as a Member Experience Director?

To thrive as a Member Experience Director, you need expertise in customer service management, strategic planning, and a background in business or hospitality, often supported by a relevant bachelor's degree. Familiarity with CRM platforms, member engagement tools, and data analytics systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills enable you to inspire teams and foster member satisfaction. These skills are vital to drive member loyalty, enhance organizational reputation, and achieve business growth.

How does a Member Experience Director typically collaborate with other departments to enhance overall member satisfaction?

A Member Experience Director works closely with teams such as marketing, operations, and customer support to ensure a seamless and positive experience for members. This collaboration often involves sharing member feedback, co-developing improvement initiatives, and aligning on communication strategies to address member needs effectively. Regular cross-department meetings, joint projects, and shared performance metrics are common, helping to foster a unified approach to member engagement and satisfaction.

What is the difference between Member Experience Director vs Member Engagement Manager?

AspectMember Experience DirectorMember Engagement Manager
Primary FocusOversees overall member experience strategy and satisfactionFocuses on increasing member participation and engagement activities
ResponsibilitiesDevelops experience initiatives, manages cross-departmental teams, and improves member retentionPlans engagement campaigns, manages events, and fosters member interactions
CredentialsTypically requires experience in customer experience, marketing, or member servicesOften requires skills in communication, event planning, and relationship management
Work EnvironmentStrategic, leadership role often in corporate or association settingsOperational role with a focus on program execution and member interaction

The Member Experience Director and Member Engagement Manager roles share a focus on members but differ in scope. The Director oversees the overall member experience strategy, while the Manager concentrates on engagement activities. Both roles require strong communication skills and experience in member services, but the Director's role is more strategic and leadership-oriented.

What are the most commonly searched types of Member Experience jobs in Spring, TX?

The most popular types of Member Experience jobs in Spring, TX are:

What are popular job titles related to Member Experience Director jobs in Spring, TX?

For Member Experience Director jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Member Experience Director jobs in Spring, TX look for?

The top searched job categories for Member Experience Director jobs in Spring, TX are:

What cities near Spring, TX are hiring for Member Experience Director jobs?

Cities near Spring, TX with the most Member Experience Director job openings:

Member Experience Director jobs near you
Infographic showing various Member Experience Director job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,443 per year, or $24.3 per hour.

Front Desk Team Member - Northchase

Gold's Gym

Houston, TX

$10.75 - $13.50/hr

Part-time

Posted 11 days ago

Gold's Gym rating

6.1

Company rating: 6.1 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

37th of 63 rated gym and leisure clubs

Job description

The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager. As the initial point of contact to our club, the Front Desk is responsible for creating a welcoming atmosphere and a memorable guest experience.


  • Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym.
  • Provide security and control to the front door and retail area of the facility.
  • Personally check each member into the gym using the proper check-in procedures.
  • Monitor check-ins to identify delinquent accounts and notify Gym Management.
  • Register all guests into the gym using proper registration procedures.
  • Ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner.
  • Utilize the gym phone system to professionally answer guest calls, take appropriate messages to include name and description of question, and follow up with management for all telephone inquiries
  • Respond immediately to member requests, inquiries, and concerns.
  • Maintain neat appearance and wear proper uniform attire with nametag while on duty.
  • Distribute keys, towels and other materials as needed.
  • Process retail and concession sales.
  • Help maintain a fully stocked cooler and retail inventory.
  • Attend all staff meetings as directed.
  • Clean and maintain the front desk area according to company standards.
  • Log all maintenance concerns that are reported.
  • Follow and report any safety concerns.
  • Notify management of any gym or member incidents that require incident reports.
  • Work when scheduled and adhere to company attendance policies.
  • Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym walk throughs.
  • Assist in membership sales (kiosk or computer) and signing up members.
  • Assign all new members with barcodes, taking member photos, and scheduling complimentary personal training sessions.
  • Handle member account changes (form of payment, freeze forms, cancellation forms, manual agreements).
  • Assist with receiving orders and checking in retail and concession products.
  • Assist members with registering and checking in for classes via app.
  • Other duties as assigned.
  • High school diploma or equivalent.
  • Excellent customer service skills are required.
  • Organized, structured, and friendly coupled with a passion for fitness.
  • Requires good communication skills, both verbal and written.
  • Understanding of basic cash processing procedures.
  • Ability to proficiently use POS and CRM systems or any other computer programs required to meet the business needs of the club.
  • Ability to multi-task.
  • Must be able to work a flexible work schedule to include holidays and weekends.
  • Must be able to bend, squat, and lift upwards of 50lbs repeatedly and stand for extended periods of time.
  • Comply with all Gold's Gym policies and procedures.

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