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Medical Records Retrieval Jobs in Spring, TX (NOW HIRING)

... medical records, coordinating medical appointments, and responding to client inquiries. * Litigation Support: Schedule depositions, coordinate with record retrieval and deposition companies, and ...

... medical records, coordinating medical appointments, and responding to client inquiries. * Litigation Support: Schedule depositions, coordinate with record retrieval and deposition companies, and ...

... medical records, coordinating medical appointments, and responding to client inquiries. * Litigation Support: Schedule depositions, coordinate with record retrieval and deposition companies, and ...

... retrieval, and retention of clinical information, ensuring accuracy and compliance. * Participate in committees and task forces focused on medical records or clinical information management ...

Showing results 21-40

Medical Records Retrieval information

See Spring, TX salary details

$25.4K

$39.4K

$53.8K

How much do medical records retrieval jobs pay per year?

As of Aug 21, 2026, the average yearly pay for medical records retrieval in Spring, TX is $39,444.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,900.00 and $44,900.00 per year, depending on experience, location, and employer.

What is a medical records retrieval?

A Medical Records Retrieval job involves obtaining patient medical records from healthcare providers, hospitals, and insurance companies. Professionals in this role handle requests, verify authorizations, and ensure compliance with privacy regulations like HIPAA. They may work for law firms, insurance companies, or healthcare organizations that need medical records for claims, legal cases, or patient care. Strong attention to detail, communication skills, and knowledge of medical terminology are essential for success in this field.

What are the typical daily responsibilities for someone working in medical records retrieval?

Professionals in Medical Records Retrieval are responsible for locating, organizing, and delivering patient health records in accordance with legal and organizational guidelines. On a daily basis, this may involve responding to records requests from healthcare providers, insurance companies, or patients, verifying authorization documents, and tracking requests through electronic management systems. The role requires frequent coordination with medical staff, office administrators, and other recordkeeping personnel to ensure information accuracy and privacy. As you gain experience, you may take on additional tasks such as auditing records for compliance, assisting with process improvements, or training new staff on retrieval procedures.

What are the key skills and qualifications needed to thrive in medical records retrieval, and why are they important?

To thrive in Medical Records Retrieval, you need strong attention to detail, basic knowledge of healthcare documentation, and familiarity with HIPAA regulations, often supported by a high school diploma or equivalent. Proficiency in electronic health record (EHR) systems and document management software is commonly required, and certification as a Registered Health Information Technician (RHIT) may be preferred for some positions. Excellent organizational skills, effective communication, and the ability to manage time efficiently are valuable soft skills for this role. These competencies ensure the accurate, timely, and confidential retrieval of medical records, which supports patient care and compliance with healthcare regulations.

What are popular job titles related to Medical Records Retrieval jobs in Spring, TX?

For Medical Records Retrieval jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Medical Records Retrieval jobs in Spring, TX look for?

The top searched job categories for Medical Records Retrieval jobs in Spring, TX are:

What cities near Spring, TX are hiring for Medical Records Retrieval jobs?

Cities near Spring, TX with the most Medical Records Retrieval job openings:

Infographic showing various Medical Records Retrieval job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Hybrid job distribution, with an average salary of $39,444 per year, or $19 per hour.

Patient Services Specialist - Cypress

American Oncology Network

Houston, TX • On-site

$15.83 - $26.38/hr

Full-time

Posted 23 days ago


American Oncology Network rating

6.7

Company rating: 6.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

532nd of 891 rated healthcare providers


Job description

Location:
Oncology Consultants - Cypress
Pay Range:
$15.83 - $26.38
Position Summary:
The Patient Services Specialist (PSS) provides high-quality front-end patient support by managing patient intake, scheduling, medical records, and financial transactions while ensuring accurate documentation and exceptional customer service. Responsibilities may vary by office size, layout, and staffing model, with cross-coverage across functional stations as needed.
Key Performance Areas:
KPA 1 - Patient Intake, Registration & Customer Experience
  • Greet patients and caregivers professionally to create a welcoming, supportive environment.
  • Accurately check in patients according to clinic policy, verify identity per AON Patient I.D. standards, and document arrival status and location in the EMR.
  • Verify, update, and maintain patient demographic information at required intervals.
  • Collect, document, and post patient payments and co-pays; issue receipts and notify Financial Counselor when payment cannot be made.
  • Ensure completion of required patient forms and medical history documentation.
  • Respond promptly and courteously to inbound calls; route calls or document messages accurately within the EMR.

KPA 2 - Scheduling, Physician Support & Communication
  • Schedule and manage patient appointments, including new patients, follow-ups, treatments, referrals, outside testing, and hospital admissions per physician orders.
  • Maintain physician schedules in alignment with preferences, capacity limits, and clinic policies; proactively resolve scheduling conflicts.
  • Coordinate physician requests related to schedule changes, meetings, vacations, conferences, and drug representative visits.
  • Assign new patients to appropriate clinicians per office guidelines and maintain accurate assignment records.
  • Contact patients regarding missed appointments, document outreach efforts, and reschedule as appropriate.
  • Accurately document and relay hospital consults, messages, and urgent information to physicians and designated care team members.
  • Manage answering service activation/deactivation and retrieve messages in accordance with clinic hours and emergency call policies.

KPA 3 - Medical Records & Documentation Management
  • Create, maintain, and update patient charts in the EMR and billing systems for new, follow-up, and hospital consult patients.
  • Assemble and verify new patient and hospital follow-up records; obtain missing documentation from referring providers, facilities, or labs.
  • Process, file, and distribute faxes, mail, courier deliveries, and electronic documents accurately and timely.
  • Respond to medical record requests from patients, providers, and authorized third parties in accordance with policy and HIPAA requirements.
  • Support legal and subpoena-related chart requests by coordinating with corporate and external vendors as required.
  • Maintain EMR, fax servers, and document management systems with attention to accuracy, completeness, and proper categorization.
  • Verify patient identifiers prior to filing records and resolve misfiled documentation promptly.

KPA 4 - Financial Transactions & Daily Reconciliation
  • Collect and post all forms of patient payments accurately; log transactions in required systems and reports.
  • Prepare daily close documentation, deposits, and trial closes in accordance with AON and clinic protocols.
  • Balance cash drawers and handle funds according to established procedures.
  • Notify Financial Counselors of insurance changes, STAT scheduling needs, or hospital admissions impacting billing or collections.
  • Distribute reports, schedules, and documentation to appropriate departments, including EDI and Business Office, per protocol.

KPA 5 - Compliance, Team Support & Operational Flexibility
  • Comply with all federal, state, and local regulations related to patient care, privacy, billing, safety, and records retention.
  • Adhere to all AON policies, procedures, IT standards, and disaster recovery requirements.
  • Perform duties across Patient Services stations (Check-In, Check-Out, Medical Records, Fax Server) as trained and assigned.
  • Provide coverage for absences, lunches, vacations, and staffing needs across locations.
  • Assist with training and onboarding of new Patient Services staff.
  • Maintain organized workspaces, safeguard equipment, and ensure confidentiality of patient and employee information.
  • Support multi-site operations and work at alternate AON locations as business needs require.

Required Qualifications:
Education: High School Diploma; Associates degree preferred
Experience:
  • Minimum of one (1) year experience in a healthcare setting; physician office experience preferred
  • Demonstrated customer service focus with strong attention to detail and multitasking ability

Skills and Competencies:
  • Strong interpersonal and communication skills with diverse populations
  • Critical thinking, problem-solving, and organizational skills
  • Ability to manage competing priorities in a fast-paced, multi-site environment
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

Travel: 0%
#AONA

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