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Medical Records Representative Jobs (NOW HIRING)

DLV Vision

Temp-Medical Records

Westlake Village, CA

$23/hr

Unifeye Vision Partners is currently hiring for a Temporary Medical Records, Westlake Village, CA SUMMARY We are seeking a friendly, compassionate, and organized Medical Records Representative to ...

PACS

Medical Records

Napa, CA · On-site

Handle requests for medical records from residents, families, legal representatives, and outside providers * Oversee electronic health record (EHR) systems and troubleshoot documentation issues

LionStone Care

Medical Records

Madeira, OH · On-site

$18 - $22/hr

Respond to requests for medical records from outside agencies, legal representatives, or patients, ensuring that all requests comply with facility policies and regulatory guidelines. * Prepare and ...

Pacs

Handle requests for medical records from residents, families, legal representatives, and outside providers * Oversee electronic health record (EHR) systems and troubleshoot documentation issues

The Alden Network

Medical Records

Chicago, IL · On-site

$19 - $22/hr

Coordinate the processing of Medical Record Requests from residents, resident representatives, and other outside entities in accordance with current Federal, State, and local standards, guidelines ...

SPJST Senior Living

Medical Records

Egypt, TX

$13.50 - $16/hr

We are seeking a detail-oriented Medical Records Clerk/Transportation Aide to join our healthcare facility. The ideal candidate will be responsible for organizing and maintaining patient medical ...

The Pennant Group, Inc.

Medical Records

Bozeman, MT · On-site

The above statements are only meant to be a representative summary of the major duties and ... records management preferably in home health or hospice care operations. Information systems ...

Cardiology Associates

Medical Records

Mobile, AL · On-site

$14 - $16.75/hr

The ideal candidate will have prior medical records experience, knowledge of HIPAA regulations, and an understanding of release of information procedures. This is a full-time, day shift position with ...

Big Sky Hospice

Medical Records

Bozeman, MT · On-site

The above statements are only meant to be a representative summary of the major duties and ... records management preferably in home health or hospice care operations. Information systems ...

The Pennant Group, Inc.

Medical Records

Bozeman, MT · On-site

The above statements are only meant to be a representative summary of the major duties and ... records management preferably in home health or hospice care operations. Information systems ...

Cardiology Associates

Medical Records

Mobile, AL · On-site

$14 - $16.75/hr

The ideal candidate will have prior medical records experience, knowledge of HIPAA regulations, and an understanding of release of information procedures. This is a full-time, day shift position with ...

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Medical Records Representative information

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How much do medical records representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for medical records representative in the United States is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Medical Records Representative vs Medical Secretary?

AspectMedical Records RepresentativeMedical Secretary
CredentialsHigh school diploma; certification in health information management (optional)High school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, health information departmentsMedical offices, hospitals, clinics
Primary ResponsibilitiesManaging patient records, data entry, ensuring confidentialityScheduling appointments, handling correspondence, administrative support

While both roles work within healthcare settings, Medical Records Representatives focus on managing and safeguarding patient information, whereas Medical Secretaries handle administrative tasks like scheduling and communication. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Medical Records Representative, and why are they important?

To thrive as a Medical Records Representative, you need strong attention to detail, organizational skills, and a solid understanding of medical terminology, often supported by a high school diploma or associate’s degree in health information management. Familiarity with electronic health record (EHR) systems, HIPAA regulations, and medical coding software is typically required. Excellent communication, discretion, and time management skills help you collaborate with healthcare providers and protect patient confidentiality. These skills ensure accurate, secure, and efficient management of sensitive patient information, which is vital for high-quality healthcare delivery.

What does a Medical Records Representative do?

A Medical Records Representative is responsible for managing, organizing, and protecting patients' health information within a healthcare facility. They ensure that medical records are accurate, up-to-date, and comply with privacy laws such as HIPAA. Their duties may include processing requests for medical records, maintaining electronic health record systems, and assisting healthcare professionals with record access. This role is crucial for ensuring the integrity and confidentiality of patient information and supporting efficient healthcare operations.

What are some common challenges Medical Records Representatives face when managing patient information, and how can they be addressed?

Medical Records Representatives often encounter challenges such as ensuring accuracy while handling large volumes of patient data, maintaining confidentiality in compliance with HIPAA regulations, and navigating various electronic health record (EHR) systems. These challenges can be addressed by staying organized, double-checking entries, keeping up-to-date with privacy policies, and participating in ongoing training for new software or protocols. Strong communication skills are also essential, as the role frequently involves working with healthcare providers and administrative staff to resolve discrepancies and ensure timely access to records.
More about Medical Records Representative jobs
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Medical Records Representative jobs near you
Infographic showing various Medical Records Representative job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 85% In-person, 5% Hybrid, and 10% Remote job distribution, with an average salary of $37,743 per year, or $18.1 per hour.
Medical Records Representative - CarepathRx - Hybrid

Medical Records Representative - CarepathRx - Hybrid

Cigna

Oakdale, PA • On-site

$16.50 - $19.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 237 frontline employees who took The Breakroom Quiz

27th of 888 rated healthcare providers

Job description

The Medical Records Coordinator is responsible for providing comprehensive administrative support to the office. This includes answering and directing phone calls, sorting, and delivering mail, reviewing and processing patient paperwork, and performing various other administrative tasks. The ideal candidate will have excellent organizational skills, strong attention to detail, and the ability to manage multiple tasks efficiently.
What you'll do to make a difference:
  • Answer and direct incoming phone calls in a professional and courteous manner.
  • Take accurate messages and ensure they are relayed promptly to the appropriate personnel.
  • Handle inquiries and provide information to callers, as needed.
  • Sort and distribute incoming mail to the appropriate departments and individuals.
  • Prepare outgoing mail and ensure it is sent in a timely manner.
  • Work with patients to obtain signatures for courier services and deliveries.
  • Review and process Assignment of Benefits (AOBs)/patient consents for patient signature ensuring accuracy and completeness.
  • Coordinate with relevant departments to ensure all needed signed patient paperwork is handled correctly.
  • Maintain all patient records and ensure they are stored securely.
  • Provide general administrative support including data entry, filing, and document management.
  • Prepare and edit correspondence to include medical records requests from third party entities, reports, and other documents as needed.
  • Performs in accordance with system-wide competencies/behaviors.
  • Performs other duties as assigned.

What you need to be successful:
  • High school diploma or GED required.
  • Proven experience as an administrative assistant, medical records coordinator, or in a similar role.
  • Experience with phone systems and office equipment.
  • Familiarity with patient paperwork, i.e. patient consents and administrative procedures is a plus.
  • Knowledge of medical terminology preferred.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management skills.
  • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
  • Ability to handle sensitive and confidential information with discretion.
  • Attention to detail and problem-solving skills.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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