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Medical Records Representative Jobs (NOW HIRING)

Medical Records Representative

Chandler, AZ · On-site

$16.75 - $20/hr

Medical Records Representative About OrthoArizona: At OrthoArizona, we're bringing the best together. Our organization was created to help serve ALL orthopedic and sports medicine needs throughout ...

Medical Records Representative

Chandler, AZ

$16.75 - $20/hr

Medical Records Representative About OrthoArizona: At OrthoArizona, we're bringing the best together. Our organization was created to help serve ALL orthopedic and sports medicine needs throughout ...

Recorder of Deeds Grade: 130 Salary: $20.60/hour Job Duties: * Responsible for providing marriage licenses, records searches, recordation of real estate documents, or answering telephone inquiries

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Medical Records Representative information

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How much do medical records representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for medical records representative in the United States is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Medical Records Representative vs Medical Secretary?

AspectMedical Records RepresentativeMedical Secretary
CredentialsHigh school diploma; certification in health information management (optional)High school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, health information departmentsMedical offices, hospitals, clinics
Primary ResponsibilitiesManaging patient records, data entry, ensuring confidentialityScheduling appointments, handling correspondence, administrative support

While both roles work within healthcare settings, Medical Records Representatives focus on managing and safeguarding patient information, whereas Medical Secretaries handle administrative tasks like scheduling and communication. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Medical Records Representative, and why are they important?

To thrive as a Medical Records Representative, you need strong attention to detail, organizational skills, and a solid understanding of medical terminology, often supported by a high school diploma or associate’s degree in health information management. Familiarity with electronic health record (EHR) systems, HIPAA regulations, and medical coding software is typically required. Excellent communication, discretion, and time management skills help you collaborate with healthcare providers and protect patient confidentiality. These skills ensure accurate, secure, and efficient management of sensitive patient information, which is vital for high-quality healthcare delivery.

What does a Medical Records Representative do?

A Medical Records Representative is responsible for managing, organizing, and protecting patients' health information within a healthcare facility. They ensure that medical records are accurate, up-to-date, and comply with privacy laws such as HIPAA. Their duties may include processing requests for medical records, maintaining electronic health record systems, and assisting healthcare professionals with record access. This role is crucial for ensuring the integrity and confidentiality of patient information and supporting efficient healthcare operations.

What are some common challenges Medical Records Representatives face when managing patient information, and how can they be addressed?

Medical Records Representatives often encounter challenges such as ensuring accuracy while handling large volumes of patient data, maintaining confidentiality in compliance with HIPAA regulations, and navigating various electronic health record (EHR) systems. These challenges can be addressed by staying organized, double-checking entries, keeping up-to-date with privacy policies, and participating in ongoing training for new software or protocols. Strong communication skills are also essential, as the role frequently involves working with healthcare providers and administrative staff to resolve discrepancies and ensure timely access to records.
What cities are hiring for Medical Records Representative jobs? Cities with the most Medical Records Representative job openings:
What states have the most Medical Records Representative jobs? States with the most job openings for Medical Records Representative jobs include:
Infographic showing various Medical Records Representative job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,743 per year, or $18.1 per hour.
Medical Records Representative

Medical Records Representative

OrthoArizona

Chandler, AZ • On-site

$16.75 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


OrthoArizona rating

7.0

Company rating: 7.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

405th of 870 rated healthcare providers


Job description

Medical Records Representative
About OrthoArizona:
At OrthoArizona, we're bringing the best together. Our organization was created to help serve ALL orthopedic and sports medicine needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers. Our mission is to provide excellent, compassionate care to our patients, their families, and visitors.
As a Medical Records Representative with OrthoArizona, you will get to:
  • Transmit, retrieve, route, mail, fax patient records as required.
  • Route, deliver, and import all external records and correspondence.
  • Review all medical record requests for accuracy and provides requested information.
  • Work with all departments for proper routing of documents.
  • Follow medical record policies and procedures.
  • Work as liaison between patients and HIPAA officer as needed.
  • Process mail daily and distributes it to appropriate departments.
  • Assist in training and orienting of new staff.
  • All other duties as assigned.
  • Using state or federally regulated websites may require personal login credentials.

Qualifications:
  • Knowledge of Health Information Management Systems.
  • Working knowledge of computer programs.
  • Excellent written and verbal communication skills.
  • Complete and maintain compliance training.
  • Understand/Perform training on practice management software.
  • Continue to expand knowledge of practice management software as updates occur.
  • Understand all Standard Operating Procedures.
  • Working knowledge of HIPAA and PHI.

Minimum Qualifications:
  • High School diploma or GED.
  • One year of experience in a medical office.

Preferred Qualifications:
  • Previous experience using an electronic medical record (EMR).
  • Completion of Medical Records / Health Information Management educational program.

Full Time Benefits:
  • Robust paid time off package including, sick time, holidays, & paid time off!
  • Medical with multiple different plan options.
  • Health Savings account + company contributions.
  • Dental & Vision Insurance.
  • 401(k)
  • Pet Discount Plan.
  • ID Theft Protection & Legal Assistance.

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