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Medical Records Representative Jobs in California

Northern Valley Indian Health

Medical Records

Chico, CA · On-site

$17.25 - $20.50/hr

Maintain work area in a manner that is organized and represents a professional atmosphere ... One (1) year of clerical office experience required; previous medical records/health information ...

Pain & Rehabilitative Consultants Medical Group

Be Seen First

Medical Records Supervisor

Emeryville, CA · On-site

$60K - $103K/yr

POSITION SUMMARY The Medical Records Department Supervisor is responsible for overseeing the daily ... The physical demands described here are representative of those that must be met by an employee to ...

New

PACS

Medical Records Director

Santa Rosa, CA · On-site

$65K - $75K/yr

Handle requests for medical records from residents, families, legal representatives, and outside providers * Oversee electronic health record (EHR) systems and troubleshoot documentation issues

PACS Group, Inc.

Medical Records Director

Santa Rosa, CA · On-site

$65 - $75/hr

Handle requests for medical records from residents, families, legal representatives, and outside providers* Oversee electronic health record (EHR) systems and troubleshoot documentation issues* Train ...

PACS

Medical Records Director

Oakland, CA · On-site

$28 - $32/hr

Process and respond to medical record requests from residents, families, legal representatives, healthcare providers, and other authorized parties. * Oversee electronic health record (EHR) systems ...

Pacs

Medical Records Director

Santa Rosa, CA · On-site

$65K - $75K/yr

Handle requests for medical records from residents, families, legal representatives, and outside providers * Oversee electronic health record (EHR) systems and troubleshoot documentation issues

High Desert Pace Inc

Medical Records Clerk

Victorville, CA · On-site

$21 - $25/hr

The Medical Records Clerk is responsible for initiating health records charts and works closely ... Working Conditions The working conditions and physical demands described here are representative of ...

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Medical Records Representative information

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How much do medical records representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for medical records representative in California is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $19.23 per hour, depending on experience, location, and employer.

What does a medical records representative do?

A Medical Records Representative is responsible for managing, organizing, and protecting patients' health information within a healthcare facility. They ensure that medical records are accurate, up-to-date, and comply with privacy laws such as HIPAA. Their duties may include processing requests for medical records, maintaining electronic health record systems, and assisting healthcare professionals with record access. This role is crucial for ensuring the integrity and confidentiality of patient information and supporting efficient healthcare operations.

What skills and qualifications are needed to be a medical records representative?

To thrive as a Medical Records Representative, you need strong attention to detail, organizational skills, and a solid understanding of medical terminology, often supported by a high school diploma or associate’s degree in health information management. Familiarity with electronic health record (EHR) systems, HIPAA regulations, and medical coding software is typically required. Excellent communication, discretion, and time management skills help you collaborate with healthcare providers and protect patient confidentiality. These skills ensure accurate, secure, and efficient management of sensitive patient information, which is vital for high-quality healthcare delivery.

What challenges do medical records representatives face when managing patient information, and how can they be addressed?

Medical Records Representatives often encounter challenges such as ensuring accuracy while handling large volumes of patient data, maintaining confidentiality in compliance with HIPAA regulations, and navigating various electronic health record (EHR) systems. These challenges can be addressed by staying organized, double-checking entries, keeping up-to-date with privacy policies, and participating in ongoing training for new software or protocols. Strong communication skills are also essential, as the role frequently involves working with healthcare providers and administrative staff to resolve discrepancies and ensure timely access to records.

What is the difference between Medical Records Representative vs Medical Secretary?

AspectMedical Records RepresentativeMedical Secretary
CredentialsHigh school diploma; certification in health information management (optional)High school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, health information departmentsMedical offices, hospitals, clinics
Primary ResponsibilitiesManaging patient records, data entry, ensuring confidentialityScheduling appointments, handling correspondence, administrative support

While both roles work within healthcare settings, Medical Records Representatives focus on managing and safeguarding patient information, whereas Medical Secretaries handle administrative tasks like scheduling and communication. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Medical Records Representative jobs in California?

For Medical Records Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Medical Records Representative jobs in California look for?

The top searched job categories for Medical Records Representative jobs in California are:

Medical Records Representative jobs near you
Infographic showing various Medical Records Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,249 per year, or $17.9 per hour.

Medical Records

Northern Valley Indian Health

Chico, CA • On-site

$17.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Under general supervision from the Clinic Support Supervisor, the Medical Records staff provide essential medical record/health information management both electronically and through paper format abiding by all privacy laws and regulations. The incumbent will be required to work collaboratively with all clinical services staff in support of direct patient services. The position must exemplify the core values and mission of the organization, always exercising the utmost discretion, diplomacy and tact in both internal and external customer service.

ESSENTIAL JOB FUNCTIONS: The list that follows is not intended as a comprehensive list, but rather to provide a representative summary of the major duties and responsibilities. Incumbent(s) will be required to perform a variety of duties listed, including but not limited to:

  1. Works as a team with other staff to provide the best patient experience, including but not limited to cordial customer service, teamwork with other work units and collaboration within front and back-office support team.
  2. Performs scanning functions of paper documents directly into Electronic Health Record.
  3. Performs any advanced preparation responsibilities required for patient appointment in regards to updated information: patient demographics, patient documents, insurance coverage, specialty reports received and other supporting documents needed for the patient visit.
  4. Processes Releases of Information requests of medical information following all privacy regulations and NVIH policy and procedure. Performs data entry of reports such as lab values, etc into the Electronic Health Record
  5. Maintains current and accurate medical records based on industry standards and guidelines and NVIH policy and procedure.
  6. Assists incoming callers according to established policies, protocols and guidelines; transfers calls as needed.
  7. Practices confidentiality and privacy protocols in accordance with NVIH policy and HIPAA/HITECH requirements.
  8. Maintain work area in a manner that is organized and represents a professional atmosphere.
  9. Performs other duties as assigned.

The following knowledge, skills, and abilities are required for an employee to successfully perform their duties.

  1. High School Diploma or equivalent, General Education Diploma (GED).
  2. One (1) year of clerical office experience required; previous medical records/health information management or healthcare experience desired
  3. Proven ability to provide excellent customer service by anticipating customer needs and leaving them feeling satisfied with their experience.
  4. Ability to sufficiently communicate medical terminology to patients, healthcare providers and insurance company representatives regarding appointments, services and procedures.
  5. Ability to effectively communicate both verbally and written to serve the needs of the clinic patients, clients and visitors.
  6. Demonstrates a high level of interpersonal skills, time management skills, and an ability to meet established productivity standards both independently and in a team environment.
  7. Computer skills that provide the ability to efficiently use the computer systems for scheduling, updating information, and word processing documents, including the electronic health record system.
  8. Familiarity with HIPAA/HITECH regulations and other privacy laws and regulation to provide confidentiality of all protected information and ability to comply with NVIH Privacy Policy and Procedures.
  9. Reliable Transportation and ability to adhere to regular attendance.

Native Preference. Preference in filling vacancies will be given to qualified Native applicants in accordance with Native Preference in hiring practices. In other than the above, Northern Valley Indian Health, Inc., is an Equal Opportunity and At Will Employer.


Benefits:
  • Medical, Dental, Vision + Coverage
  • 401K with matching
  • 14 Paid Holidays
  • Generous PTO
  • Flex Schedule

Apply