Receptionist / Medical Records Clerk
Location: Woodland Manor | Elkhart, IN
Position Type: Full-Time
Woodland Manor is seeking a dependable and professional Receptionist / Medical Records Clerk to join our skilled nursing facility in Elkhart, IN. This position serves as the first point of contact for residents, families, visitors, and staff while also supporting the facility with medical records management and administrative duties.
The ideal candidate will be organized, customer-focused, and able to manage multiple responsibilities in a fast-paced healthcare environment.Shift
Full-Time8:00 AM – 5:00 PMRate: $16/hr - $18/hr
Position Summary
The primary purpose of this role is to provide front desk reception services and support medical records operations. Responsibilities include answering phones, greeting visitors, maintaining resident records, and assisting with general administrative and office tasks to ensure smooth daily operations.
Key
ResponsibilitiesReceptionist Duties
Answer and direct incoming phone calls in a professional and timely manner
Greet residents, families, visitors, and vendors while maintaining a welcoming and professional front desk environment
Assist with directing visitors to appropriate departments or staff members
Manage incoming and outgoing mail and deliveries
Maintain the reception area to ensure it remains clean, organized, and presentable
Assist with scheduling appointments or meetings as needed
Provide general information regarding the facility to visitors and callers
Medical Records Responsibilities
Maintain and organize resident medical records in accordance with facility policies and HIPAA regulations
File and update resident documentation in both electronic and paper medical records systems
Assist nursing staff with locating, scanning, copying, and filing medical documents
Ensure resident charts are accurate, complete, and properly stored
Support admissions and discharges by preparing and organizing necessary documentation
Maintain confidentiality and security of resident health information at all times
Administrative Duties
Perform general office tasks such as filing, copying, scanning, and data entry
Maintain office equipment including copiers and printers
Order and organize office supplies as needed
Assist with maintaining employee and administrative files
Support administrative staff with additional clerical duties as assigned
Qualifications
High School Diploma or equivalent required
Excellent computer and data entry skills, particularly for medical records management
Strong communication and customer service skills
Ability to multitask and remain organized in a busy healthcare environment
Experience in healthcare, medical records, or long-term care preferred but not required
Benefits
We strive to provide our employees with a comprehensive and affordable benefits package, including:
Health & Wellness
Financial Security
Work-Life Balance
Additional Benefits
Education Assistance – New!
Up to $5,250 per year toward tuition*
Up to $2,625 per year toward repayment of a non-federal nursing student loan*
Benefits, bonuses, and variable compensation plans are subject to applicable state law and factors such as employment classification (full-time, part-time, or casual), job grade, location, and length of service.