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Medical Receptionist Jobs in Raleigh, NC (NOW HIRING)

RS Eye Care

Patient Services Receptionist

Holly Springs, NC · On-site

$14.25 - $17.25/hr

Maintain accurate records in the electronic medical record (EMR) system. * Process payments and assist with financial transactions. * Coordinate patient flow to keep scheduling smooth and wait times ...

Goshen Medical Center

Front Desk/Receptionist

Lillington, NC · On-site

$12.50 - $16.25/hr

Front Desk/Receptionist Cape Fear Front Desk/Receptionist Qualifications * Bilingual * Computer ... office assistant/medical assistant preferred • Proficient in use of computer Windows based ...

North Carolina Jobs

Receptionist

Raleigh, NC · On-site

$15.25 - $20.25/hr

Under general supervision, School/Department receptionist is often the first person that students, families, and visitors see when they enter a school/department. As a receptionist, your job duties ...

American Family Care

Medical Reception

Wendell, NC · On-site

$16 - $18/hr

Medical Reception Ambassador FLSA Status/Salary: Part Time/Non-Exempt Location: Wendell , NC We are seeking a Medical Reception Ambassador to be the forward-facing first point of contact for clinic ...

American Family Care Wendell

Medical Reception

Wendell, NC · On-site

$16 - $18/hr

Medical Reception Ambassador FLSA Status/Salary: Part Time/Non-Exempt Location: Wendell , NC We are seeking a Medical Reception Ambassador to be the forward-facing first point of contact for clinic ...

Rose Manor Health and Rehab

Receptionist

Durham, NC · On-site

$14.25 - $18.75/hr

Receptionist Full-Time | Part-Time | All Shifts Available We are seeking a professional and friendly Receptionist to serve as the first point of contact for residents, families, visitors, and callers.

Foundry Commercial

Part-Time Receptionist

Apex, NC · On-site

$16/hr

Receptionist Spring Arbor of Apex $16.00/hr | Part-Time | 1st Shift | Every Other Weekend & Weekday Evenings Are you a warm, organized professional who loves being the friendly face people see first?

Foundry Commercial

Part-Time Receptionist

Apex, NC · On-site

$16/hr

Receptionist Spring Arbor of Apex $16.00/hr | Part-Time | 1st Shift | Every Other Weekend & Weekday Evenings Are you a warm, organized professional who loves being the friendly face people see first?

Brookdale Senior Living

Receptionist

Cary, NC · On-site

$16 - $21.25/hr

Medical, Dental, Vision insurance * 401(k) * Associate assistance program * Employee discounts ... Receptionists greet all visitors entering the community, answer questions, ensure visitors sign ...

American Veterinary Group

Veterinary Receptionist

Raleigh, NC · On-site

$14.50 - $17.50/hr

Veterinary Receptionist Department: General Practice Hospitals Employment Type: Full Time Location ... Health Care Plan (Medical, Dental & Vision Options) * 401k Match * Generous paid time off (PTO)

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All JobsMedical Receptionist JobsMedical Receptionist Jobs in Raleigh, NC

Medical Receptionist information

See Raleigh, NC salary details

$10

$17

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How much do medical receptionist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for medical receptionist in Raleigh, NC is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.70 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

Is a medical receptionist a good career?

A medical receptionist is a vital role in healthcare settings, responsible for managing patient appointments, records, and communication. It offers opportunities for stable employment, customer service skills development, and typically requires basic computer and communication skills. The career can lead to advancement in healthcare administration with experience and additional training.

Is it hard being a medical receptionist?

Being a medical receptionist involves managing patient interactions, scheduling appointments, and handling administrative tasks, which can be fast-paced and require strong organizational and communication skills. The job often requires multitasking, attention to detail, and proficiency with office software, but it can be manageable with experience and training.

What are the requirements to be a medical receptionist?

Medical receptionists typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in healthcare settings or certification in medical office administration.
More about Medical Receptionist jobs

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For Medical Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Medical Receptionist jobs in Raleigh, NC are:

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Cities near Raleigh, NC with the most Medical Receptionist job openings:

Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 86% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,802 per year, or $17.2 per hour.

Patient Services Receptionist

RS Eye Care

Holly Springs, NC • On-site

$14.25 - $17.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

We're seeking an enthusiastic, patient-focused, and highly organized Patient Services Coordinator to join our growing optometric practice. This is ideal for someone who enjoys variety and is passionate about exceptional patient care.

You'll be the welcoming face of the practice The ideal candidate is friendly, detail-oriented, reliable, and thrives in a fast-paced healthcare environment. No prior experience is required - we're glad to train the right person.

Administrative Responsibilities

  • Greet patients warmly and create a welcoming, professional environment.
  • Check patients in and out efficiently while delivering excellent customer service.
  • Schedule, confirm, and manage patient appointments.
  • Answer phone calls, emails, faxes, and patient inquiries professionally.
  • Verify insurance eligibility and benefits.
  • Collect patient information and ensure all paperwork is completed accurately.
  • Maintain accurate records in the electronic medical record (EMR) system.
  • Process payments and assist with financial transactions.
  • Coordinate patient flow to keep scheduling smooth and wait times short.
  • Support daily office operations and maintain HIPAA compliance and confidentiality.

Customer Service Expectations

  • Deliver a patient-first experience at every interaction.
  • Show professionalism, compassion, and empathy toward patients and coworkers.
  • Communicate clearly and effectively, both verbally and in writing.
  • Resolve patient concerns promptly and courteously.
  • Represent the practice in a positive, professional manner.

Qualifications

Required

  • High school diploma or equivalent.
  • Excellent customer service and interpersonal skills.
  • Professional appearance and demeanor.
  • Strong written and verbal communication skills.
  • Exceptional attention to detail.
  • Strong organizational and multitasking abilities.
  • Ability to work efficiently in a fast-paced environment.
  • Dependable, punctual, and reliable.
  • Willingness to learn and accept ongoing training.

Preferred

  • Previous experience in an optometric, ophthalmology, medical, or healthcare office.
  • Experience with Electronic Medical Records (EMR).
  • Knowledge of medical insurance verification procedures.
  • Bilingual communication skills.
  • Experience performing diagnostic pre-testing.

Candidates without experience are encouraged to apply. We're happy to train the right individual who brings a strong work ethic, a positive attitude, and a commitment to patient care.

Physical Requirements

  • Ability to sit, stand, and walk for extended periods.
  • Ability to use computers, phones, and office equipment throughout the day.
  • Ability to lift up to 25 pounds occasionally.
  • Manual dexterity to operate clinical testing equipment.

Benefits

  • Competitive compensation
  • 401(k)
  • Medical, dental, and vision insurance
  • Aflac supplemental insurance
  • PTO accrual beginning your first day of employment
  • Holiday pay
  • Ongoing training and professional development opportunities

Why Join Our Team?

  • Work in a modern, technology-driven optometric practice.
  • Be part of a supportive, collaborative team culture.
  • Make a meaningful impact on patients' vision and quality of life.
  • Gain valuable clinical and administrative healthcare experience.
  • Enjoy opportunities for growth and advancement within the practice.

If you're passionate about helping others and looking for a rewarding career in eye care, we'd love to hear from you.

Apply