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Front Desk Medical Receptionist Jobs in Raleigh, NC

JCSI

Front Desk Receptionist

Cary, NC · On-site

$17 - $19/hr

Front Desk Receptionist (Medical Office)- Full-Time Location: Cary, NC Salary: $17-$19 per hour About the Role: We are seeking an experienced Medical Front Desk Receptionist to join our growing ...

New

Amsurg

Front Desk Receptionist

Raleigh, NC

$13.25 - $17/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... One or more years of related experience, preferably in a healthcare or medical office setting

AMSURG

Front Desk Receptionist

Raleigh, NC · On-site

$13.25 - $17/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... One or more years of related experience, preferably in a healthcare or medical office setting

Ambulatory Surgery Center

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... One or more years of related experience, preferably in a healthcare or medical office setting

AMSURG

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... One or more years of related experience, preferably in a healthcare or medical office setting

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Front Desk Medical Receptionist information

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How much do front desk medical receptionist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for front desk medical receptionist in Raleigh, NC is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.70 per hour, depending on experience, location, and employer.

What is a front desk medical receptionist?

Front Desk Medical Receptionists are administrative professionals who serve as the first point of contact for patients at medical offices, clinics, or hospitals. They manage tasks such as greeting patients, scheduling appointments, answering phone calls, handling patient registration, and processing insurance information. Their role is essential in ensuring the smooth operation of the healthcare facility and providing excellent customer service to patients and visitors. In addition to administrative duties, they may also assist with basic billing and maintain patient confidentiality in accordance with healthcare regulations.

What are the key skills and qualifications needed to thrive as a front desk medical receptionist?

To thrive as a Front Desk Medical Receptionist, you need excellent organizational skills, attention to detail, and basic medical office knowledge, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and insurance verification processes is typically required. Outstanding customer service, professionalism, and strong verbal communication skills help build positive patient relationships and manage busy front office environments. These skills ensure efficient office operations, accurate patient information management, and a welcoming atmosphere for patients and visitors.

What are some common challenges faced by front desk medical receptionists and how can they effectively manage them?

Front Desk Medical Receptionists often navigate high patient volumes, frequent interruptions, and the need to balance administrative tasks with providing excellent customer service. Effective time management, clear communication, and familiarity with medical office software help manage these challenges. Building strong organizational skills and maintaining a calm, professional demeanor during busy periods can ensure smooth operations and positive patient experiences.

What is the difference between Front Desk Medical Receptionist vs Medical Assistant?

AspectFront Desk Medical ReceptionistMedical Assistant
Primary ResponsibilitiesScheduling appointments, patient check-in, insurance verificationClinical tasks, patient exams, assisting with procedures
Required CredentialsHigh school diploma, possibly certificationPost-secondary education, certification often preferred
Work EnvironmentFront office, administrative settingClinical setting, exam rooms
Interaction with PatientsInitial contact, administrative supportClinical support, direct patient care

While both roles involve patient interaction and healthcare settings, the Front Desk Medical Receptionist primarily handles administrative tasks at the front desk, whereas the Medical Assistant performs clinical duties and patient care support. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a front desk medical receptionist with no experience?

To become a front desk medical receptionist with no experience, focus on developing strong communication and organizational skills, and consider completing a relevant certification such as medical office administration. Entry-level positions often require basic computer skills and a high school diploma or equivalent, and on-the-job training is common for new hires.

Is a front desk medical receptionist a stressful job?

A front desk medical receptionist role can be stressful due to managing patient interactions, scheduling, and handling administrative tasks in a fast-paced healthcare environment. The job requires strong organizational skills and the ability to remain calm under pressure, especially during busy hours or emergencies.

What are the most commonly searched types of Front Desk Medical Receptionist jobs in Raleigh, NC?

The most popular types of Front Desk Medical Receptionist jobs in Raleigh, NC are:

What are popular job titles related to Front Desk Medical Receptionist jobs in Raleigh, NC?

For Front Desk Medical Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Front Desk Medical Receptionist jobs in Raleigh, NC look for?

The top searched job categories for Front Desk Medical Receptionist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Front Desk Medical Receptionist jobs?

Cities near Raleigh, NC with the most Front Desk Medical Receptionist job openings:

Front Desk Medical Receptionist jobs near you
Infographic showing various Front Desk Medical Receptionist job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $35,802 per year, or $17.2 per hour.

Front Desk Receptionist

JCSI

Cary, NC • On-site

$17 - $19/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Front Desk Receptionist (Medical Office)- Full-Time

Location: Cary, NC

Salary: $17–$19 per hour

About the Role:

We are seeking an experienced Medical Front Desk Receptionist to join our growing healthcare team in Cary, NC. The ideal candidate has prior experience in a medical office front desk role, strong customer service skills, and the ability to thrive in a fast-paced clinical environment.

Key Responsibilities:

  • Answer and return patient phone calls professionally and efficiently

  • Greet and check in patients; verify demographics and insurance information

  • Collect copays, deductibles, coinsurance, and outstanding balances

  • Check insurance eligibility and update EMR records

  • Schedule and confirm patient appointments

  • Process patient check-outs and manage recalls

  • Balance daily payment batches across multiple systems

  • Maintain a clean, organized front desk area

  • Assist with prescription logging and retail/cosmetic product coordination

  • Utilize EMR and payment systems (NexTech, EMA, CareCredit, ALLE, PayJunction, ModMed Pay – training provided as needed)

Qualifications:

  • High school diploma or equivalent

  • 1+ year of medical office front desk experience required

  • 1+ year of customer service experience

  • Familiarity with EMR systems preferred

  • Strong communication, organizational, and multitasking skills

  • Ability to maintain confidentiality and follow office policies

  • Comfortable working with patients in a professional healthcare setting

Physical Requirements:

  • Ability to sit or stand for extended periods

  • Ability to lift up to 50 lbs as needed

  • Ability to bend, stoop, and perform repetitive hand movements

  • Comfortable working in a medical office environment with patient interaction

This is an excellent opportunity for a detail-oriented, dependable medical receptionist who values teamwork and exceptional patient service.

We are an equal opportunity employer and welcome applicants from all backgrounds. We support a diverse, inclusive, and equitable workplace. If you require accommodations during the hiring process, please let us know.