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Medical Desk Jobs in Raleigh, NC (NOW HIRING)

Medical Front Desk CoordinatorA respected private medical practice in the Smithfield area is looking for a full-time Medical Front Desk Coordinator to become part of our team. We are seeking a ...

Medical Front Desk Coordinator A respected private medical practice in the Smithfield area is looking for a full-time Medical Front Desk Coordinator to become part of our team. We are seeking a ...

Front Desk Coordinator

Garner, NC

$14.50 - $18.75/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday, Saturday rotation | 8am - 5pm ... Knowledge of medical terminology and patient-facing protocols * Exceptional customer service and ...

Front Desk Coordinator

Garner, NC ยท On-site

$14.50 - $18.75/hr

Front Desk Coordinator Garner, North Carolina, United States Healthcare Front Desk Coordinator ... Knowledge of medical terminology and patient-facing protocols * Exceptional customer service and ...

Front Desk Supervisor - Healthcare

Raleigh, NC ยท On-site

$15 - $19.50/hr

The Front Desk Supervisor roles include: * Managing and supervising the Front Desk operations and ... Must have strong working knowledge of medical insurance. * Conscientious of departmental and ...

Front Desk Supervisor - Healthcare

Raleigh, NC ยท On-site

$16.50 - $21.50/hr

The Front Desk Supervisor roles include: * Managing and supervising the Front Desk operations and ... Must have strong working knowledge of medical insurance. * Conscientious of departmental and ...

Front Desk Supervisor - Healthcare

Raleigh, NC ยท On-site

$16.50 - $21.50/hr

The Front Desk Supervisor roles include: * Managing and supervising the Front Desk operations and ... Must have strong working knowledge of medical insurance. * Conscientious of departmental and ...

Front Desk

Morrisville, NC ยท On-site

$13 - $16.75/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

DENTAL FRONT DESK- Durham

Durham, NC ยท On-site

$19 - $23/hr

Vision insurance Front Desk Receptionist - Durham, NC Join our established and growing dental ... Benefits: medical, dental, vision, life, 401(k), PTO * Flexible scheduling with multiple locations

Front Desk

Morrisville, NC ยท On-site

$13 - $16.75/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Front Desk

Morrisville, NC ยท On-site

$13 - $16.75/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Front Desk

Morrisville, NC ยท On-site

$13 - $16.75/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Front Desk

Morrisville, NC ยท On-site

$13 - $16.75/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Front Desk Coordinator

Garner, NC ยท On-site

$14.50 - $18.75/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday, Saturday rotation | 8am - 5pm ... Knowledge of medical terminology and patient-facing protocols * Exceptional customer service and ...

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Medical Desk information

See Raleigh, NC salary details

$12

$22

$32

How much do medical desk jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for medical desk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a medical desk?

Medical desk jobs typically refer to administrative positions in healthcare settings such as hospitals, clinics, or doctors' offices. These roles involve tasks like scheduling appointments, managing patient records, answering phones, verifying insurance, and assisting both patients and medical staff with clerical needs. Medical desk staff play a crucial role in ensuring the smooth operation of healthcare facilities, often serving as the first point of contact for patients. Strong organizational and communication skills are important for success in these positions.

What are the key skills and qualifications needed to thrive as a medical desk professional, and why are they important?

To thrive as a Medical Desk professional, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or relevant experience. Familiarity with medical scheduling software, electronic health records (EHR) systems, and insurance billing platforms is often required. Excellent communication, multitasking, and customer service skills help you interact effectively with patients and healthcare staff. These skills ensure efficient office operations, accurate patient information handling, and a positive experience for both patients and the clinical team.

What are some common challenges faced by medical desk professionals, and how can they be effectively managed?

Medical Desk professionals often juggle multiple responsibilities such as scheduling appointments, managing patient records, and handling inquiries, which can lead to periods of high stress and frequent interruptions. Effective time management and strong organizational skills are essential to manage these demands. Building familiarity with electronic health record (EHR) systems and maintaining clear communication with both healthcare staff and patients can also help streamline tasks and reduce errors. Many employers provide on-the-job training and mentorship to help new staff adapt quickly and feel supported.

What is the difference between Medical Desk vs Medical Assistant?

AspectMedical DeskMedical Assistant
CertificationsNone required, often on-the-job trainingCertified or trained through accredited programs
Work EnvironmentReception areas, administrative officesClinics, hospitals, outpatient facilities
Primary ResponsibilitiesScheduling, patient check-in, administrative tasksClinical tasks, patient care, assisting healthcare providers
Industry UsageAdministrative support in healthcare settingsDirect patient care and clinical support

Medical Desk roles focus on administrative and clerical tasks within healthcare facilities, often requiring minimal formal certification. Medical Assistants perform both administrative and clinical duties, usually with certification or training, and work directly with patients in clinical settings. While both roles support healthcare operations, Medical Desk positions are more administrative, whereas Medical Assistants are involved in patient care activities.

How do I become a medical desk with no experience?

To become a medical desk clerk with no experience, focus on developing strong organizational and communication skills, and consider completing a relevant certification or training program. Entry-level positions often require basic computer proficiency and a high school diploma or equivalent. Gaining familiarity with medical terminology and office software can improve your chances of securing the role.

Is a medical desk a good career?

A medical desk role typically involves administrative tasks such as scheduling, patient record management, and insurance processing in healthcare settings. It can be a stable career with opportunities for advancement and requires strong organizational and communication skills, often supported by familiarity with electronic health records systems. Job satisfaction depends on individual preferences for administrative work and the work environment.

What cities near Raleigh, NC are hiring for Medical Desk jobs?

Cities near Raleigh, NC with the most Medical Desk job openings:

Infographic showing various Medical Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Medical Front Desk Coordinator

Smithfield, NC โ€ข On-site

$15 - $18/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago


Job description

Medical Front Desk CoordinatorA respected private medical practice in the Smithfield area is looking for a full-time Medical Front Desk Coordinator to become part of our team. We are seeking a dependable, motivated, and team-focused professional who thrives in a busy, fast-paced setting. Our practice is committed to delivering exceptional patient care through outstanding service, modern technology, quality, and value. Every team member plays an important role in achieving this goal.ResponsibilitiesWelcome patients in a friendly, professional, and courteous mannerProvide excellent customer service throughout each patient interactionManage incoming calls using a multi-line telephone systemCoordinate and schedule patient appointmentsAssist patients and direct them to the appropriate staff membersPrepare patient cover sheets and related documentation for office visitsCollect patient copayments and other applicable paymentsMaintain and assist with medical recordsQualificationsHigh School diploma or equivalent requiredStrong verbal, written, and interpersonal communication skillsProfessional and polished appearanceExcellent attention to detail and organizational abilitiesAbility to work productively and manage responsibilities efficientlyDependable with consistent attendancePrevious EMR experience is preferred but not requiredBenefitsPaid Time Off (PTO)Paid holidaysHealth insuranceDental insuranceAflac401(k) retirement plan
Job Posted by ApplicantPro