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Medical Desk Jobs in Raleigh, NC (NOW HIRING)

Foot And Ankle Specialists

Front Desk Receptionist

Cary, NC · On-site

$15.25 - $19.50/hr

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide ...

Catapult

Front Desk Supervisor - Healthcare

Raleigh, NC · On-site

$16.50 - $21.50/hr

The Front Desk Supervisor roles include: * Managing and supervising the Front Desk operations and ... Must have strong working knowledge of medical insurance. * Conscientious of departmental and ...

Catapult

Front Desk Supervisor - Healthcare

Raleigh, NC · On-site

$15 - $19.50/hr

The Front Desk Supervisor roles include: * Managing and supervising the Front Desk operations and ... Must have strong working knowledge of medical insurance. * Conscientious of departmental and ...

Concord Hospitality

Front Desk

Morrisville, NC · On-site

$13 - $16.75/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Catapult

Front Desk Supervisor - Healthcare

Raleigh, NC · On-site

$16.50 - $21.50/hr

The Front Desk Supervisor roles include: * Managing and supervising the Front Desk operations and ... Must have strong working knowledge of medical insurance. * Conscientious of departmental and ...

Concord Hospitality

Front Desk

Morrisville, NC · On-site

$13 - $16.75/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Concord Hospitality

Front Desk Agent

Raleigh, NC · On-site

$16/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Concord Hospitality

Front Desk Agent

Raleigh, NC · On-site

$16/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

HYATT Hotels

Front Desk Agent

Raleigh, NC · On-site

$16/hr

Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Concord Hospitality

Front Desk Agent

Raleigh, NC · On-site

$16/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Concord Hospitality

Front Desk Agent

Raleigh, NC · On-site

$16/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Open Desk

Outbound Call Specialist

Wake Forest, NC · On-site +1

$17/hr

Open Desk, Inc. Open Desk is a growing research firm supporting the insurance, legal, and HR ... Make outbound calls to medical facilities across various specialties * Research and verify ...

White Lodging

Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register ... Medical, dental, and vision insurance -- starting day 1 * Life and disability insurance * Paid ...

Open Desk

Outbound Call Specialist

Wake Forest, NC · Remote

$84K - $85K/yr

Open Desk, Inc. Open Desk is a growing research firm supporting the insurance, legal, and HR ... Make outbound calls to medical facilities across various specialties * Research and verify ...

Open Desk

Outbound Call Specialist

Wake Forest, NC · Remote

Open Desk, Inc. Open Desk is a growing research firm supporting the insurance, legal, and HR ... Make outbound calls to medical facilities across various specialties * Research and verify ...

Concord Hospitality

Front Desk Clerk

Durham, NC · On-site

$12.75 - $15.75/hr

Description The Front Desk Clerk delivers exceptional guest service by providing a warm, welcoming ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

US Fitness

Front Desk Associate

Durham, NC · On-site

$12.75 - $16.25/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Medical, dental, vision, life insurance, 401(k), and paid time off US FITNESS IS AN EQUAL ...

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All JobsMedical Desk JobsMedical Desk Jobs in Raleigh, NC

Medical Desk information

See Raleigh, NC salary details

$12

$22

$32

How much do medical desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for medical desk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

How do I become a medical desk with no experience?

To become a medical desk clerk with no experience, focus on developing strong organizational and communication skills, and consider completing a relevant certification or training program. Entry-level positions often require basic computer proficiency and knowledge of medical terminology, which can be learned on the job or through online courses.

Is a medical desk a good career?

A medical desk role typically involves administrative tasks such as scheduling, patient record management, and insurance processing in healthcare settings. It can be a stable career with opportunities for advancement and requires strong organizational and communication skills, often supported by familiarity with electronic health records systems. Job satisfaction depends on individual preferences for administrative work and the work environment.

What are some common challenges faced by medical desk professionals, and how can they be effectively managed?

Medical Desk professionals often juggle multiple responsibilities such as scheduling appointments, managing patient records, and handling inquiries, which can lead to periods of high stress and frequent interruptions. Effective time management and strong organizational skills are essential to manage these demands. Building familiarity with electronic health record (EHR) systems and maintaining clear communication with both healthcare staff and patients can also help streamline tasks and reduce errors. Many employers provide on-the-job training and mentorship to help new staff adapt quickly and feel supported.

What is the difference between Medical Desk vs Medical Assistant?

AspectMedical DeskMedical Assistant
CertificationsNone required, often on-the-job trainingCertified or trained through accredited programs
Work EnvironmentReception areas, administrative officesClinics, hospitals, outpatient facilities
Primary ResponsibilitiesScheduling, patient check-in, administrative tasksClinical tasks, patient care, assisting healthcare providers
Industry UsageAdministrative support in healthcare settingsDirect patient care and clinical support

Medical Desk roles focus on administrative and clerical tasks within healthcare facilities, often requiring minimal formal certification. Medical Assistants perform both administrative and clinical duties, usually with certification or training, and work directly with patients in clinical settings. While both roles support healthcare operations, Medical Desk positions are more administrative, whereas Medical Assistants are involved in patient care activities.

What is a medical desk?

Medical desk jobs typically refer to administrative positions in healthcare settings such as hospitals, clinics, or doctors' offices. These roles involve tasks like scheduling appointments, managing patient records, answering phones, verifying insurance, and assisting both patients and medical staff with clerical needs. Medical desk staff play a crucial role in ensuring the smooth operation of healthcare facilities, often serving as the first point of contact for patients. Strong organizational and communication skills are important for success in these positions.

What are the key skills and qualifications needed to thrive as a medical desk professional, and why are they important?

To thrive as a Medical Desk professional, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or relevant experience. Familiarity with medical scheduling software, electronic health records (EHR) systems, and insurance billing platforms is often required. Excellent communication, multitasking, and customer service skills help you interact effectively with patients and healthcare staff. These skills ensure efficient office operations, accurate patient information handling, and a positive experience for both patients and the clinical team.
What are popular job titles related to Medical Desk jobs in Raleigh, NC? For Medical Desk jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Medical Desk jobs in Raleigh, NC look for? The top searched job categories for Medical Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Medical Desk jobs? Cities near Raleigh, NC with the most Medical Desk job openings:
Medical Desk jobs near you
Infographic showing various Medical Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Front Desk Receptionist

Foot And Ankle Specialists

Cary, NC • On-site

$15.25 - $19.50/hr

Other

Medical, Life, Retirement, PTO

Re-posted 11 days ago

Job description

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education.
Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned):

  • Greet patients upon arrival and address questions and concerns
  • Answer incoming calls, provide information, transfer calls, and take messages as needed
  • Schedule appointments and manage multiple provider calendars
  • Register new patients and update existing patient demographics and financial information
  • Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
  • Maintain and update patient records through data entry, faxing, and scanning
  • Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
  • Review and update accounts receivable/payable changes since prior visits
  • Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly
  • Monitor office supply inventory, place orders, and coordinate equipment maintenance and service
  • Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments
  • Prepare and process daily reports, deposit slips, and upload financial records to shared files
  • Review billing claims and denials; gather required information from providers or patients to resolve issues
  • Support additional office tasks and projects as needed
Front Desk Receptionist Required Skills and Experience:
  • High School Diploma or GED equivalent
  • 2+ years of administrative support experience in a medical environment preferred
  • Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred
  • Excellent customer service and interpersonal skills
  • Ability to establish and maintain effective working relationships with patients, coworkers, and the public
  • Strong communication, multi-tasking, and problem-solving skills
  • Ability to thrive in a fast-paced and demanding work environment
  • Strong attention to detail and a commitment to achieving high levels of patient satisfaction
  • Ability to maintain confidentiality and uphold HIPAA compliance at all times
  • Sound judgment and discretion in handling sensitive information
  • Team-oriented mindset, flexibility, and a willingness to learn
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems
Front Desk Receptionist Physical Requirements:
The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
  • Sit, talk, hear, and use hands to write, type, or operate office equipment
  • Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
  • Perform repetitive motions, including reaching overhead and typing
  • Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
  • Maintain peripheral vision, depth perception, and focus adjustments
Front Desk Receptionist Benefits Offered:
  • Health Insurance (Single & Family plans available)
  • Life Insurance
  • Disability Insurance
  • 401(k) Plan with Company Match
  • Employee Discount Program
  • Paid Time Off (PTO)
  • Paid Holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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