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Medical Receptionist Jobs in Raleigh, NC (NOW HIRING)

Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience . Other Priorities: * Strong verbal and written ...

Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience . Other Priorities: * Strong verbal and written ...

Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience . Other Priorities: * Strong verbal and written ...

Medical Receptionist - NE Raleigh

Raleigh, NC · On-site

$16 - $19.50/hr

Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience . Other Priorities: * Strong verbal and written ...

Front Desk/Receptionist

Lillington, NC · On-site

$12.50 - $16.25/hr

Front Desk/Receptionist Cape Fear Front Desk/Receptionist Qualifications * Bilingual * Computer ... office assistant/medical assistant preferred • Proficient in use of computer Windows based ...

Receptionist

Cary, NC · On-site

$11.89 - $15.23/hr

Medical, Dental, Vision insurance * 401(k) * Associate assistance program * Employee discounts ... Receptionists greet all visitors entering the community, answer questions, ensure visitors sign ...

Receptionist

Raleigh, NC

$15.25 - $20.25/hr

Under general supervision, School/Department receptionist is often the first person that students, families, and visitors see when they enter a school/department. As a receptionist, your job duties ...

Receptionist

Durham, NC · On-site

$14.25 - $18.75/hr

Receptionist Full-Time | Part-Time | All Shifts Available We are seeking a professional and friendly Receptionist to serve as the first point of contact for residents, families, visitors, and callers.

Showing results 21-40

Medical Receptionist information

See Raleigh, NC salary details

$10

$17

$22

How much do medical receptionist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for medical receptionist in Raleigh, NC is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.70 per hour, depending on experience, location, and employer.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What all does a medical receptionist do?

A medical receptionist manages patient appointments, answers phone calls, verifies patient information, and maintains medical records. They also handle billing, insurance documentation, and coordinate communication between patients and healthcare providers, often using electronic health record (EHR) systems.

What do I need to become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and medical billing systems. Some employers may prefer previous experience in healthcare or customer service, and certification in medical office administration can be beneficial.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

How to pass a medical receptionist interview?

To pass a medical receptionist interview, demonstrate strong communication skills, familiarity with medical office procedures, and proficiency in scheduling and electronic health record systems. Prepare by reviewing common interview questions, highlighting your organizational abilities, and showcasing your ability to handle patient interactions professionally.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

What are the most commonly searched types of Medical Receptionist jobs in Raleigh, NC?

The most popular types of Medical Receptionist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Medical Receptionist jobs?

Cities near Raleigh, NC with the most Medical Receptionist job openings:

Infographic showing various Medical Receptionist job openings in Raleigh, NC as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Temporary. Highlights an 100% In-person job distribution, with an average salary of $35,804 per year, or $17.2 per hour.

Medical Receptionist-Training Provided!

Eye Care Partners Career Opportunities

Smithfield, NC • On-site

$14.25 - $17.25/hr

Full-time

Posted 14 days ago


Job description

SUMMARY   

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. 

 LOCATION 

  • Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities 

 ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. 
  • Provide exceptional customer service during every patient encounter (in person or via phone). 
  • Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. 
  • Answer phones (both external and internal); assure prompt, courteous service at all times. 
  • Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. 
  • Double check insurance authorizations to ensure completion and build accurate flow sheets. 
  • Check out patients and collect correct payments according to procedures. 
  • Manage patient flow in the office and ensure communication to maximize efficiency and customer service. 
  • Complete daily reconciliations / close day / countdown cash drawer. 
  • Comply with all company policies and procedures, including HIPAA. 
  • General office duties and cleaning to be assigned by the manager. 

 QUALIFICATIONS 

  • Previous medical office experience preferred; previous ophthalmic experience strongly preferred. 
  • Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience 
  • Favorable result on background check as required by state 
  • Must be able to provide proof of identity and right to work in the United States 

 EDUCATION AND/OR EXPERIENCE 

  • High school diploma or GED required 

 LICENSES AND CREDENTIALS 

  • None 

 SYSTEMS AND TECHNOLOGY  

  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook 

 PHYSICAL REQUIREMENTS 

  • This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. 

 If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered. 

 EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

 NOTE:  Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.