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Medical Receptionist Jobs in Raleigh, NC (NOW HIRING)

Avance Care

Medical Receptionist - SW Durham

Durham, NC · On-site

$16 - $19.25/hr

Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience . Other Priorities: * Strong verbal and written ...

Avance Care

Medical Receptionist - NE Raleigh

Raleigh, NC · On-site

$16 - $19.50/hr

Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience . Other Priorities: * Strong verbal and written ...

Avance Care

Medical Receptionist - SW Durham

Durham, NC · On-site

$16 - $19.25/hr

Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience . Other Priorities: * Strong verbal and written ...

Avance Care

Medical Receptionist - SW Durham

Durham, NC

$16 - $19.25/hr

Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience . Other Priorities: * Strong verbal and written ...

Eyecare Center

Optometrist

Raleigh, NC · On-site

Medical Receptionist- Training Provided! King * Medical Receptionist-Training Provided! Kernersville, North Carolina * Medical Receptionist-Training Provided! Smithfield, North Carolina * Office ...

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All JobsMedical Receptionist JobsMedical Receptionist Jobs in Raleigh, NC

Medical Receptionist information

See Raleigh, NC salary details

$10

$17

$22

How much do medical receptionist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for medical receptionist in Raleigh, NC is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.70 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

Is a medical receptionist a good career?

A medical receptionist is a vital role in healthcare settings, responsible for managing patient appointments, records, and communication. It offers opportunities for stable employment, customer service skills development, and typically requires basic computer and communication skills. The career can lead to advancement in healthcare administration with experience and additional training.

Is it hard being a medical receptionist?

Being a medical receptionist involves managing patient interactions, scheduling appointments, and handling administrative tasks, which can be fast-paced and require strong organizational and communication skills. The job often requires multitasking, attention to detail, and proficiency with office software, but it can be manageable with experience and training.

What are the requirements to be a medical receptionist?

Medical receptionists typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in healthcare settings or certification in medical office administration.
More about Medical Receptionist jobs

What are the most commonly searched types of Medical Receptionist jobs in Raleigh, NC?

The most popular types of Medical Receptionist jobs in Raleigh, NC are:

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For Medical Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Medical Receptionist jobs in Raleigh, NC look for?

The top searched job categories for Medical Receptionist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Medical Receptionist jobs?

Cities near Raleigh, NC with the most Medical Receptionist job openings:

Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 86% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,802 per year, or $17.2 per hour.

Medical Receptionist - SW Durham

Avance Care

Durham, NC • On-site

$16 - $19.25/hr

Full-time

Re-posted 12 days ago

Avance Care rating

5.7

Company rating: 5.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Overview
Discover a rewarding career path with Avance Care - where innovation meets compassion.
Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us.
As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients.
Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out.
  • This is a full-time role involving 12-hour weekday shifts and a rotating weekend schedule.
  • Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions.
  • We offer a comprehensive benefits package available on the first of the month following 30 days of employment.

Selected Responsibilities:
  • Meet, greet, and assist patients promptly, efficiently, and in a professional manner
  • Set up new patients and update current patients' information in the EMR system
  • Schedule and reschedule appointments, as well as coordinate walk-in patients
  • Answer phone calls promptly and relay messages when necessary
  • Maintain the front desk and reception area in an organized, orderly fashion
  • Collect co-payments, deductibles, and co-insurances
  • Process referrals and provide complete and accurate referral information to our patients
  • Balance cash register and ensure all credit payments are accurate
  • Explain fees, services, and policies

Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience.
Other Priorities:
    • Strong verbal and written communication
    • Ability to maintain confidentiality and integrity
    • Growth mindset
    • Flexibility and resilience

If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

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