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Medical Reception Jobs in Raleigh, NC (NOW HIRING)

Paws At Play

Reception/Front Office

Raleigh, NC · On-site

$14 - $18/hr

We are looking for a compassionate and organized receptionist to join our pet care team. You will greet and welcome incoming clients while checking in customers and their pets for daycare, boarding ...

Paws at Play

Reception/Front Office

Raleigh, NC · On-site

$15.25 - $20.25/hr

We are looking for a compassionate and organized receptionist to join our pet care team. You will greet and welcome incoming clients while checking in customers and their pets for daycare, boarding ...

RALEIGH MEDICAL GROUP PA

Medical Assistant

Raleigh, NC

$18 - $23/hr

Medical Assistant - Mohs Surgery Location: Raleigh, NC | Onsite Department: Dermatology Shift: FT Monday - Friday, 08:00am - 05:00PM Medical Assistant - Mohs Surgery Raleigh, NC | In-Office Support ...

RALEIGH MEDICAL GROUP PA

Medical Assistant

Raleigh, NC · On-site

$17.25 - $22/hr

Medical Assistant (MA) - Gastroenterology Raleigh, NC | In-Office Support quality patient care--every day. Raleigh Medical Group is seeking a compassionate and detail-oriented Medical Assistant (MA ...

True Team Medical

Certified Medical Assistant

Raleigh, NC

$19.10 - $24.53/hr

About the Role The Certified Medical Assistant will support our medical office and clinical staff by performing essential tasks in both patient care and administrative roles. This position requires a ...

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Medical Reception information

See Raleigh, NC salary details

$10

$17

$22

How much do medical reception jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for medical reception in Raleigh, NC is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.70 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are administrative professionals who serve as the first point of contact for patients in healthcare settings such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phones, verifying insurance information, and maintaining patient records. Their role is crucial for ensuring smooth communication between patients and healthcare staff, as well as for keeping the front office organized and efficient.

What skills and qualifications are needed to be a medical receptionist?

To thrive as a Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking abilities help in creating a welcoming environment and efficiently managing patient inquiries. These skills ensure smooth front-desk operations, accurate patient data handling, and a positive experience for both patients and healthcare staff.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often handle a high volume of phone calls, manage patient check-ins, and coordinate appointment scheduling—all while maintaining a friendly and professional demeanor. Balancing these tasks during busy periods can be challenging, especially when dealing with urgent patient needs or difficult situations. Strong organizational skills, effective use of practice management software, and clear communication with medical staff can help manage these challenges. Many clinics also provide training and support to help receptionists develop problem-solving strategies and stay efficient under pressure.

What is the difference between Medical Reception vs Medical Assistant?

AspectMedical ReceptionMedical Assistant
CredentialsHigh school diploma, possibly certification in medical receptionHigh school diploma, certification or diploma in medical assisting
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, patient check-in, billingTaking vital signs, preparing patients, assisting with exams

Medical Receptionists primarily handle administrative tasks at the front desk, while Medical Assistants perform clinical duties alongside administrative responsibilities. Both roles are essential in healthcare settings, but Medical Assistants have more direct patient care responsibilities.

How do I become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent and strong communication and organizational skills. Many employers prefer candidates with experience in customer service or familiarity with medical office software; some roles may require certification in medical administration. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often beneficial.

Is medical reception a good career?

Medical reception is a stable career that involves managing patient appointments, insurance, and administrative tasks in healthcare settings. It often requires strong communication skills, attention to detail, and familiarity with medical software. The role can offer regular hours and opportunities for advancement within healthcare administration.

What does a medical receptionist do?

A medical receptionist is responsible for greeting patients, scheduling appointments, managing patient records, and handling phone calls and administrative tasks in a healthcare setting. They often use electronic health record (EHR) systems and must have good communication and organizational skills.

What are popular job titles related to Medical Reception jobs in Raleigh, NC?

For Medical Reception jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Medical Reception jobs in Raleigh, NC look for?

The top searched job categories for Medical Reception jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Medical Reception jobs?

Cities near Raleigh, NC with the most Medical Reception job openings:

Medical Reception jobs near you
Infographic showing various Medical Reception job openings in Raleigh, NC as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,802 per year, or $17.2 per hour.

Reception/Front Office

Paws At Play

Raleigh, NC • On-site

$14 - $18/hr

Full-time

Retirement, PTO

Re-posted 17 days ago

Job description

We are looking for a compassionate and organized receptionist to join our pet care team. You will greet and welcome incoming clients while checking in customers and their pets for daycare, boarding and grooming services in the main lobby and front desks. Receptionists are also involved in learning the ins and outs of how the kennel operates and are on deck for helping with all the pets in our care. Other duties include answering phone calls, sorting incoming mail, booking reservations, processing payments, and maintaining patients’ records, including our veterinary vaccination requirements. You will also answer customers’ questions and concerns by knowing all the particulars of our business. You will be trained in all aspects of the job!


Our preferred receptionist would have amazing customer service, sales and communication skills. While communicating with and assisting our clients, you are required to maintain a professional and engaging relationship that helps our clients feel at ease and deserving of our trust while their loved ones are in our care; always making sure they and their pets are receiving the most excellent care possible. An exceptional receptionist should also be understanding, well-organized, a team player and great at multitasking!


Receptionist Duties & Responsibilities:

  • Greet and welcome customers and their pets into the facility

  • Check in the customers & make them feel comfortable

  • Maintain, update, and file patients’ charts and records

  • Answer phone calls and emails

  • Schedule reservations

  • Receive and process payments

  • Handle new client’s questions and concerns

  • Maintain the waiting room and front desk area clean and organized

  • Kennel duties are required and part of the job. Be comfortable handling dogs.


Receptionist Requirements:

  • High school diploma/GED

  • Knowledge of veterinary procedures, medication, and terminology is desirable however not required

  • Desirable previous experience as a Veterinary Receptionist or similar role

  • Compassion and understanding

  • Exceptional customer service and communication skills

  • Organizational skills

  • Multi-tasking!


MUST LOVE DOGS AND THEIR HUMANS!


Weekends and holidays are shared. Avoiding all weekends and holidays completely is not possible however we work on a rotated schedule system. Must have reliable transportation.


Full Time Benefits include:

Free daycare & bathing services

Discounted boarding services

Discounted veterinary services

Holiday pay

Motivosity Incentives

Educational courses & certificates

Free gym/crossfit membership!

PTO after 1 year for full time employees

401K matching for eligible employees

Career growth & management opportunities!