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Medical Reception Jobs in Raleigh, NC (NOW HIRING)

American Family Care Wendell

Medical Reception

Wendell, NC · On-site

$16 - $18/hr

Medical Reception Ambassador FLSA Status/Salary: Part Time/Non-Exempt Location: Wendell , NC We are seeking a Medical Reception Ambassador to be the forward-facing first point of contact for clinic ...

American Family Care

Medical Reception

Wendell, NC · On-site

$16 - $18/hr

Medical Reception Ambassador FLSA Status/Salary: Part Time/Non-Exempt Location: Wendell , NC We are seeking a Medical Reception Ambassador to be the forward-facing first point of contact for clinic ...

AMM Healthcare

Medical Office Manager

Cary, NC · On-site

Overseeing all functions of the medical group including reception and scheduling activities, patient service areas, medical records, appropriate clinical areas. Establishing effective policies and ...

AMM Healthcare

Medical Office Manager

Cary, NC · On-site

Overseeing all functions of the medical group including reception and scheduling activities, patient service areas, medical records, appropriate clinical areas. Establishing effective policies and ...

Atria Senior Living

Med Tech

Durham, NC

Responsibilities What you will do as a Med Tech (RMA) * Assist with daily administration of ... reception, file management, and storage. * Enhance the lives of older adults by assisting with ...

Atria Senior Living

Med Tech

Durham, NC

$15 - $18/hr

Responsibilities What you will do as a Med Tech (RMA) * Assist with daily administration of ... reception, file management, and storage. * Enhance the lives of older adults by assisting with ...

Atria Senior Living

Med Tech

Durham, NC · On-site

$15 - $18/hr

What you will do as a Med Tech (RMA) * Assist with daily administration of medication to residents ... reception, file management, and storage. * Enhance the lives of older adults by assisting with ...

Atria Senior Living, Inc.

Med Tech

Durham, NC · On-site

$15 - $18/hr

Responsibilities What you will do as a Med Tech (RMA) * Assist with daily administration of ... reception, file management, and storage. * Enhance the lives of older adults by assisting with ...

AMM Healthcare

Medical Office Manager

Cary, NC · On-site

Overseeing all functions of the medical group including reception and scheduling activities, patient service areas, medical records, appropriate clinical areas. Establishing effective policies and ...

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Medical Reception information

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How much do medical reception jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for medical reception in Raleigh, NC is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.70 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are administrative professionals who serve as the first point of contact for patients in healthcare settings such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phones, verifying insurance information, and maintaining patient records. Their role is crucial for ensuring smooth communication between patients and healthcare staff, as well as for keeping the front office organized and efficient.

What skills and qualifications are needed to be a medical receptionist?

To thrive as a Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking abilities help in creating a welcoming environment and efficiently managing patient inquiries. These skills ensure smooth front-desk operations, accurate patient data handling, and a positive experience for both patients and healthcare staff.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often handle a high volume of phone calls, manage patient check-ins, and coordinate appointment scheduling—all while maintaining a friendly and professional demeanor. Balancing these tasks during busy periods can be challenging, especially when dealing with urgent patient needs or difficult situations. Strong organizational skills, effective use of practice management software, and clear communication with medical staff can help manage these challenges. Many clinics also provide training and support to help receptionists develop problem-solving strategies and stay efficient under pressure.

What is the difference between Medical Reception vs Medical Assistant?

AspectMedical ReceptionMedical Assistant
CredentialsHigh school diploma, possibly certification in medical receptionHigh school diploma, certification or diploma in medical assisting
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, patient check-in, billingTaking vital signs, preparing patients, assisting with exams

Medical Receptionists primarily handle administrative tasks at the front desk, while Medical Assistants perform clinical duties alongside administrative responsibilities. Both roles are essential in healthcare settings, but Medical Assistants have more direct patient care responsibilities.

How do I become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent and strong communication and organizational skills. Many employers prefer candidates with experience in customer service or familiarity with medical office software; some roles may require certification in medical administration. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often beneficial.

Is medical reception a good career?

Medical reception is a stable career that involves managing patient appointments, insurance, and administrative tasks in healthcare settings. It often requires strong communication skills, attention to detail, and familiarity with medical software. The role can offer regular hours and opportunities for advancement within healthcare administration.

What does a medical receptionist do?

A medical receptionist is responsible for greeting patients, scheduling appointments, managing patient records, and handling phone calls and administrative tasks in a healthcare setting. They often use electronic health record (EHR) systems and must have good communication and organizational skills.

What are popular job titles related to Medical Reception jobs in Raleigh, NC?

For Medical Reception jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Medical Reception jobs in Raleigh, NC look for?

The top searched job categories for Medical Reception jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Medical Reception jobs?

Cities near Raleigh, NC with the most Medical Reception job openings:

Medical Reception jobs near you
Infographic showing various Medical Reception job openings in Raleigh, NC as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,802 per year, or $17.2 per hour.

Medical Reception

American Family Care Wendell

Wendell, NC • On-site

$16 - $18/hr

Part-time

Medical, PTO

Re-posted 22 days ago

Job description

Job Title: Medical Reception Ambassador

FLSA Status/Salary: Part Time/Non-Exempt

Location: Wendell, NC
We are seeking a Medical Reception Ambassador to be the forward-facing first point of contact for clinic patients. The successful candidate will be friendly, efficient, and thorough regarding medical records and patient documentation. Good interpersonal communication, attention to detail, and experience with customer service are desired candidate assets.

Here at AFC we know that a good team is everything, which is why we prioritize taking care of our staff with benefits including: 
  • Time Off - Two full weeks of paid vacation time 
  • Health and Wellness - Complete reimbursement for health insurance and gym membership 
  • Bonus- Opportunity to earn up to $200 extra each month
  • Dress -  Scrubs 
  • Flexibility- Schedule that allows for multiple week days off
  • Competitive Compensation
Below is a summary of expected responsibilities for this position:
  • Prepare the clinic for opening each day by inspecting the facility, opening all systems applications, registering patient appointments, and preparing new patient registration packets,
  • Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards,
  • Register patients, update patient records, and verify insurance accurately and timely,
  • Follow company procedures related to workers’ compensation and occupational medicine patients,
  • Determine, collect, and process patient payments and address collection and billing issues,
  • Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures,
  • Answer phones, respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests,
  • Other duties and responsibilities as assigned.
Education and Experience
  • High School graduate or equivalent,
  • Previous medical clerical experience preferred,
  • Basic computer knowledge, e.g., Microsoft Office,
  • Positive customer service skills, including the ability to de-escalate a heightened patient interaction
Desired Characteristics and Physical Demands
  • Office environment - ability to utilize electronic medical records systems is required,
  • Provide customer service in accordance to clinic mission,
  • Demonstrated ability to be courteous and respectful when interacting with patients and family members,
  • Position will typically require sitting and keyboarding for extended periods of time,
  • Occasional reaching and stooping for file,
  • High attention to detail and ability to focus are necessary,
  • Potential exposure to potentially infectious material and chemicals,
  • Moderate noise level.
AFC Fuquay-Varina is an Equal Opportunity Employer, and as such, we recognize our responsibility to embrace and promote diversity in our organization through hiring, retention, training, and workplace culture.