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Medical Reception Jobs in Raleigh, NC (NOW HIRING)

Avance Care

Medical Receptionist - Garner

Garner, NC · On-site

$14.75 - $17.75/hr

Maintain the front desk and reception area in an organized, orderly fashion * Collect co-payments ... Medical Front Desk experience . Other Priorities: * Strong verbal and written communication

Avance Care

Medical Receptionist - Garner

Garner, NC · On-site

$14.75 - $17.75/hr

Maintain the front desk and reception area in an organized, orderly fashion * Collect co-payments ... Medical Front Desk experience . Other Priorities: * Strong verbal and written communication

Avance Care

Medical Receptionist - Garner

Garner, NC · On-site

$14.75 - $17.75/hr

Maintain the front desk and reception area in an organized, orderly fashion * Collect co-payments ... Medical Front Desk experience . Other Priorities: * Strong verbal and written communication

Avance Care

Medical Receptionist - Garner

Garner, NC

$14.75 - $17.75/hr

Maintain the front desk and reception area in an organized, orderly fashion * Collect co-payments ... Medical Front Desk experience . Other Priorities: * Strong verbal and written communication

Avance Care

Medical Receptionist - Garner

Garner, NC · On-site

$14.75 - $17.75/hr

Maintain the front desk and reception area in an organized, orderly fashion * Collect co-payments ... Medical Front Desk experience. Other Priorities: * Strong verbal and written communication

Avance Care

Medical Receptionist - NE Raleigh

Raleigh, NC · On-site

$16 - $19.50/hr

Maintain the front desk and reception area in an organized, orderly fashion * Collect co-payments ... Medical Front Desk experience. Other Priorities: * Strong verbal and written communication

Avance Care

Medical Receptionist - NE Raleigh

Raleigh, NC · On-site

$16 - $19.50/hr

Maintain the front desk and reception area in an organized, orderly fashion * Collect co-payments ... Medical Front Desk experience . Other Priorities: * Strong verbal and written communication

Avance Care

Medical Receptionist - NE Raleigh

Raleigh, NC

$16 - $19.50/hr

Maintain the front desk and reception area in an organized, orderly fashion * Collect co-payments ... Medical Front Desk experience . Other Priorities: * Strong verbal and written communication

Avance Care

Medical Receptionist - NE Raleigh

Raleigh, NC

$16 - $19.50/hr

Maintain the front desk and reception area in an organized, orderly fashion * Collect co-payments ... Medical Front Desk experience . Other Priorities: * Strong verbal and written communication

Avance Care

Medical Receptionist - NE Raleigh

Raleigh, NC · On-site

$16 - $19.50/hr

Maintain the front desk and reception area in an organized, orderly fashion * Collect co-payments ... Medical Front Desk experience . Other Priorities: * Strong verbal and written communication

Avance Care

Medical Receptionist - SW Durham

Durham, NC

$16 - $19.25/hr

Maintain the front desk and reception area in an organized, orderly fashion * Collect co-payments ... Medical Front Desk experience . Other Priorities: * Strong verbal and written communication

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All JobsMedical Reception JobsMedical Reception Jobs in Raleigh, NC

Medical Reception information

See Raleigh, NC salary details

$10

$17

$22

How much do medical reception jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for medical reception in Raleigh, NC is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.70 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are administrative professionals who serve as the first point of contact for patients in healthcare settings such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phones, verifying insurance information, and maintaining patient records. Their role is crucial for ensuring smooth communication between patients and healthcare staff, as well as for keeping the front office organized and efficient.

What skills and qualifications are needed to be a medical receptionist?

To thrive as a Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking abilities help in creating a welcoming environment and efficiently managing patient inquiries. These skills ensure smooth front-desk operations, accurate patient data handling, and a positive experience for both patients and healthcare staff.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often handle a high volume of phone calls, manage patient check-ins, and coordinate appointment scheduling—all while maintaining a friendly and professional demeanor. Balancing these tasks during busy periods can be challenging, especially when dealing with urgent patient needs or difficult situations. Strong organizational skills, effective use of practice management software, and clear communication with medical staff can help manage these challenges. Many clinics also provide training and support to help receptionists develop problem-solving strategies and stay efficient under pressure.

What is the difference between Medical Reception vs Medical Assistant?

AspectMedical ReceptionMedical Assistant
CredentialsHigh school diploma, possibly certification in medical receptionHigh school diploma, certification or diploma in medical assisting
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, patient check-in, billingTaking vital signs, preparing patients, assisting with exams

Medical Receptionists primarily handle administrative tasks at the front desk, while Medical Assistants perform clinical duties alongside administrative responsibilities. Both roles are essential in healthcare settings, but Medical Assistants have more direct patient care responsibilities.

How do I become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent and strong communication and organizational skills. Many employers prefer candidates with experience in customer service or familiarity with medical office software; some roles may require certification in medical administration. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often beneficial.

Is medical reception a good career?

Medical reception is a stable career that involves managing patient appointments, insurance, and administrative tasks in healthcare settings. It often requires strong communication skills, attention to detail, and familiarity with medical software. The role can offer regular hours and opportunities for advancement within healthcare administration.

What does a medical receptionist do?

A medical receptionist is responsible for greeting patients, scheduling appointments, managing patient records, and handling phone calls and administrative tasks in a healthcare setting. They often use electronic health record (EHR) systems and must have good communication and organizational skills.

What are popular job titles related to Medical Reception jobs in Raleigh, NC?

For Medical Reception jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Medical Reception jobs in Raleigh, NC look for?

The top searched job categories for Medical Reception jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Medical Reception jobs?

Cities near Raleigh, NC with the most Medical Reception job openings:

Medical Reception jobs near you
Infographic showing various Medical Reception job openings in Raleigh, NC as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,802 per year, or $17.2 per hour.

Medical Receptionist - Garner

Avance Care

Garner, NC • On-site

$14.75 - $17.75/hr

Full-time

Re-posted 3 days ago

Avance Care rating

5.7

Company rating: 5.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Discover a rewarding career path with Avance Care — where innovation meets compassion.

Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC — and we’re looking for passionate individuals to grow with us.


As one of North Carolina’s largest independent primary care networks, we’re redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients.

Step into a vital role at the front lines of care. As a Front Desk team member, you’ll be the first point of contact for our patients — creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out.

  • This is a full-time role involving 12-hour weekday shifts and a rotating weekend schedule.
  • Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions.
  • We offer a comprehensive benefits package available on the first of the month following 30 days of employment.

 

Selected Responsibilities:

  • Meet, greet, and assist patients promptly, efficiently, and in a professional manner
  • Set up new patients and update current patients’ information in the EMR system
  • Schedule and reschedule appointments, as well as coordinate walk-in patients
  • Answer phone calls promptly and relay messages when necessary
  • Maintain the front desk and reception area in an organized, orderly fashion
  • Collect co-payments, deductibles, and co-insurances
  • Process referrals and provide complete and accurate referral information to our patients
  • Balance cash register and ensure all credit payments are accurate
  • Explain fees, services, and policies

 

Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience.

 

Other Priorities:

    • Strong verbal and written communication
    • Ability to maintain confidentiality and integrity
    • Growth mindset
    • Flexibility and resilience

If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.

 

All offers of employment are contingent upon the successful completion of a background check and drug screen.

Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

 

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