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Medical Office Receptionist Jobs in Raleigh, NC (NOW HIRING)

Ultimate LLC

Medical Receptionist

Carrboro, NC · On-site

$18 - $19/hr

MS Office, basic office support skills (telephone, filing, data entry) and basic math skills ... Medical Front Desk Receptionist experience REQUIRED. All qualified applicants will receive ...

AMSURG

Front Desk Receptionist

Raleigh, NC

$13.25 - $17/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... One or more years of related experience, preferably in a healthcare or medical office setting

Amsurg

Front Desk Receptionist

Raleigh, NC

$13.25 - $17/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... One or more years of related experience, preferably in a healthcare or medical office setting

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Medical Office Receptionist information

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How much do medical office receptionist jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for medical office receptionist in Raleigh, NC is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.70 per hour, depending on experience, location, and employer.

What is a medical office receptionist?

Medical Office Receptionists are administrative professionals who manage the front desk of medical facilities, such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phone calls, handling patient records, and assisting with insurance paperwork. Their role is essential for ensuring smooth communication between patients, healthcare providers, and office staff. Medical Office Receptionists also help maintain a welcoming and organized environment, contributing to the overall efficiency of the healthcare setting.

What are the key skills and qualifications needed to thrive as a medical office receptionist?

To thrive as a Medical Office Receptionist, you need strong organizational skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and basic office equipment is commonly required. Excellent communication, professionalism, and the ability to multitask are standout soft skills in this role. These competencies are crucial for ensuring efficient office operations, a positive patient experience, and smooth coordination between staff and healthcare providers.

What are some common challenges medical office receptionists face when managing patient schedules and how can they be addressed?

Medical Office Receptionists often encounter challenges such as last-minute appointment cancellations, double-bookings, and managing high patient volumes. To address these issues, receptionists use scheduling software to track appointments in real time, send reminders to reduce no-shows, and communicate clearly with both patients and medical staff to quickly resolve conflicts. Staying organized and adaptable, along with strong communication skills, helps ensure the front desk runs smoothly and patients receive timely care.

What is the difference between Medical Office Receptionist vs Medical Assistant?

AspectMedical Office ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling, patient check-in, insurance processingTaking vital signs, preparing patients, assisting with exams

The Medical Office Receptionist primarily handles administrative tasks at the front desk, while the Medical Assistant performs clinical duties. Both roles are essential in healthcare settings, but they differ in responsibilities and required training.

How to become a medical office receptionist?

To become a medical office receptionist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Prior experience with office software and basic medical terminology can be helpful, and some employers may require certification in medical office administration. On-the-job training is common, and familiarity with electronic health records (EHR) systems is advantageous.

What are popular job titles related to Medical Office Receptionist jobs in Raleigh, NC?

For Medical Office Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Medical Office Receptionist jobs in Raleigh, NC look for?

The top searched job categories for Medical Office Receptionist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Medical Office Receptionist jobs?

Cities near Raleigh, NC with the most Medical Office Receptionist job openings:

Medical Office Receptionist jobs near you
Infographic showing various Medical Office Receptionist job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,802 per year, or $17.2 per hour.

Medical Front Desk Receptionist

Foot And Ankle Specialists

Wake Forest, NC • On-site

$14.25 - $17.25/hr

Other

Medical, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Medical Front Desk Receptionist

US Foot & Ankle Specialists is looking for a friendly, dependable Medical Front Desk Receptionist to join our team. If you enjoy helping people, staying organized, and working in a busy healthcare environment, we'd love to meet you! As the first point of contact for our patients, you'll play an important role in creating a positive patient experience while supporting the day-to-day operations of the medical office. Essential Functions/Responsibilities (other duties may be assigned):

  • Greet patients upon arrival and address questions and concerns
  • Answer incoming calls, provide information, transfer calls, and take messages as needed
  • Schedule appointments and manage multiple provider calendars
  • Register new patients and update existing patient demographics and financial information
  • Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
  • Maintain and update patient records through data entry, faxing, and scanning
  • Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
  • Review and update accounts receivable/payable changes since prior visits
  • Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly
  • Monitor office supply inventory, place orders, and coordinate equipment maintenance and service
  • Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments
  • Prepare and process daily reports, deposit slips, and upload financial records to shared files
  • Review billing claims and denials; gather required information from providers or patients to resolve issues
  • Support additional office tasks and projects as needed

Required Skills and Experience:

  • High School Diploma or GED equivalent
  • 2+ years of administrative support experience in a medical environment preferred
  • Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred
  • Excellent customer service and interpersonal skills
  • Ability to establish and maintain effective working relationships with patients, coworkers, and the public
  • Strong communication, multi-tasking, and problem-solving skills
  • Ability to thrive in a fast-paced and demanding work environment
  • Strong attention to detail and a commitment to achieving high levels of patient satisfaction
  • Ability to maintain confidentiality and uphold HIPAA compliance at all times
  • Sound judgment and discretion in handling sensitive information
  • Team-oriented mindset, flexibility, and a willingness to learn
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems

Benefits Offered:

  • Health Insurance (Single & Family plans available)
  • Life Insurance
  • Disability Insurance
  • 401(k) Plan with Company Match
  • Employee Discount Program
  • Paid Time Off (PTO)
  • Paid Holidays

Physical Requirements: The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:

  • Sit, talk, hear, and use hands to write, type, or operate office equipment
  • Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
  • Perform repetitive motions, including reaching overhead and typing
  • Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
  • Maintain peripheral vision, depth perception, and focus adjustments

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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