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Medical Office Manager Jobs in Decatur, IL (NOW HIRING)

Call Center Specialist

Decatur, IL · On-site

$17.14 - $26.56/hr

Experience: * Previous work experience in a medical office and/or customer service position ... This may include running various reports, cash management, and completing required work lists.

Call Center Specialist

Decatur, IL · On-site

$17.14 - $26.56/hr

Experience: * Previous work experience in a medical office and/or customer service position ... This may include running various reports, cash management, and completing required work lists.

Call Center Specialist

Decatur, IL · On-site

$17.14 - $26.56/hr

Experience: * Previous work experience in a medical office and/or customer service position ... This may include running various reports, cash management, and completing required work lists.

Medical Office Assistant certificate or one (1) year of business or other related college ... Manages large amounts of sensitive and confidential information concerning patient and family ...

UNIT SECRETARY - OP SUPPORT

Decatur, IL · On-site

$16 - $24.75/hr

... Medical Office Assistant certificate or one (1) year of business or other related college ... Manages large amounts of sensitive and confidential information concerning patient and family ...

Medical Office Assistant certificate or one (1) year of business or other related college ... Manages large amounts of sensitive and confidential information concerning patient and family ...

Evening Unit Secretary

Decatur, IL · On-site

$16.77 - $25.99/hr

Medical Office Assistant certificate or one (1) year of business or other related college ... Manages large amounts of sensitive and confidential information concerning patient and family ...

Medical terminology, medical office registration, or billing experience strongly preferred. * CPSI ... Orients and cross-trains other team members as directed by management. Understands and utilizes all ...

PATIENT RESOURCE SPECIALIST

Lincoln, IL · On-site

$17.14 - $26.56/hr

Medical terminology, medical office registration, or billing experience strongly preferred. * CPSI ... Orients and cross-trains other team members as directed by management. Understands and utilizes all ...

Medical terminology, medical office registration, or billing experience strongly preferred. * CPSI ... Orients and cross-trains other team members as directed by management. Understands and utilizes all ...

Certified Medical Assistant

Decatur, IL · On-site

$16.50 - $22/hr

Complies with established risk management and safety procedures * Complies with quality assurance ... Proficiency in use of telephone system, computer, and basic office equipment * Working knowledge of ...

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Medical Office Manager information

See Decatur, IL salary details

$26.7K

$54.4K

$79.5K

How much do medical office manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for medical office manager in Decatur, IL is $54,392.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $63,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Medical Office Managers, and how can they be addressed in the workplace?

Medical Office Managers often encounter challenges such as managing staff schedules, ensuring regulatory compliance, and handling patient service issues. Coordinating between physicians, administrative staff, and patients requires strong organizational and communication skills. Addressing these challenges involves staying updated on healthcare regulations, fostering a collaborative team environment, and utilizing management software to streamline operations. Proactive problem-solving and ongoing training can help Medical Office Managers maintain efficiency and a positive workplace culture.

What are Medical Office Managers?

Medical Office Managers are professionals responsible for overseeing the daily operations of medical offices, clinics, or healthcare practices. Their duties include managing staff, scheduling appointments, handling patient records, ensuring regulatory compliance, and maintaining office budgets. They serve as a vital link between medical staff, patients, and insurance companies to ensure the smooth and efficient functioning of the medical office. Strong organizational, communication, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Medical Office Manager, and why are they important?

To thrive as a Medical Office Manager, you need expertise in healthcare administration, organizational management, and familiarity with medical billing and coding, usually supported by a relevant degree or certification. Proficiency with electronic health records (EHR) systems, practice management software, and compliance regulations is essential. Strong leadership, problem-solving abilities, and excellent interpersonal communication skills help manage staff and ensure patient satisfaction. These skills ensure the smooth and compliant operation of the medical office, leading to efficient patient care and a productive workplace.

What is the difference between Medical Office Manager vs Medical Receptionist?

AspectMedical Office ManagerMedical Receptionist
CredentialsExperience in healthcare administration, sometimes certifications in medical office managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentAdministrative office, overseeing staff and operationsFront desk, patient check-in/out, scheduling
Employer & IndustryClinics, hospitals, healthcare practicesMedical offices, clinics, outpatient facilities
Common Search & ComparisonRoles involving management and coordinationRoles focused on patient interaction and administrative support

The Medical Office Manager typically handles administrative oversight, staff management, and operational tasks within healthcare settings. In contrast, the Medical Receptionist primarily manages front-desk duties, patient check-ins, and scheduling. While both roles are essential in healthcare environments, the Medical Office Manager has broader responsibilities related to office management and staff supervision, whereas the Medical Receptionist focuses on direct patient interaction and administrative support.

What Does a Medical Office Manager Do?

Medical office managers oversee all the administrative tasks needed to run a medical practice. As a medical office manager, you ensure the front desk staff answers the phones promptly and schedules appointments accurately. You update patient records, file test results, and file billing and insurance claims. You also perform general office duties, like making copies, organizing files, returning phone calls and emails, and maintaining the stock of office supplies.

What are the most commonly searched types of Medical Office jobs in Decatur, IL? The most popular types of Medical Office jobs in Decatur, IL are:
What job categories do people searching Medical Office Manager jobs in Decatur, IL look for? The top searched job categories for Medical Office Manager jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Medical Office Manager jobs? Cities near Decatur, IL with the most Medical Office Manager job openings:
Infographic showing various Medical Office Manager job openings in Decatur, IL as of June 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $54,392 per year, or $26.1 per hour.
Call Center Specialist

Call Center Specialist

Memorial Health

Decatur, IL • On-site

$17.14 - $26.56/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Memorial Health rating

6.9

Company rating: 6.9 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

452nd of 870 rated healthcare providers


Job description

USD $17.14/Hr.
USD $26.56/Hr.

Works as part of team to complete daily business office functions including billing, collecting, and interacting with patients.  Also responsible for answering the telephone, routing and triaging calls relative to patient urgency.  Schedules appointments and registers patients.  


Education:

  • High school graduate or equivalent required.

Experience:

  • Previous work experience in a medical office and/or customer service position preferred.
  • Previous experience dealing directly with the public in person and on the phone preferred.
  • Computer experience and typing skills required.

Other Knowledge/Skills/Abilities:

  • Strong written and verbal communication skills required.
  • Ability to multi-task and prioritize required.
  • Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position: Listening Skills, Data Entry, and Office Skills.

  • Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery. 
  • Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through reception and works with team to minimize and notify patients of waits and delays.  Schedules interpreters if needed.
  • Responsible for accurate registration of patient demographics and insurance. Utilizes a variety of external websites to confirm patient’s eligibility.  Determines appropriate copay, registration conversation, and insurance to bill based on appointment type.  Collects patient financial responsibility at the time of registration, including current and past due balances   Determine and provide age appropriate documentation to be completed by each patient.  Obtains and validates proper consent for patient treatment.   
  • Assists clinic in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to, charge entry, charge submission, posting of payments, charge adjustments, and cash management, including bank deposits. Reviews and corrects demographics/insurance errors.  Assists in the clinic’s overall financial performance by monitoring accounts for bad debt balances, pre-payment requirements, patient portions at the time of service, and other old balances. 
  • Responsible for several tasks related to the paper flow through office. This may include, but is not limited to; working with incoming mail and faxed correspondence.  Assists in scanning correspondence and paper medical records and conducting quality assurance and quality audits, if requested. 
  • Performs opening and close of day activities. This may include running various reports, cash management, and completing required work lists.
  • Complies with all reimbursement rules and regulations, including Corporate Compliance and HIPAA. Applies the Minimum Necessary Standard when accessing protected health information.  Complies with established clinic policies and procedures and safety standards. 
  • Manages task lists within the electronic health record.
  • Demonstrates support for and participates in accomplishing team goals and objectives.
  • Assists clinic in meeting goals related to maintaining required government programs, such as NCQA and Meaningful Use programs.
  • Performs other related work as required or requested.

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