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Medical Office Assistant Jobs in Decatur, IL (NOW HIRING)

Cancer Care Specialists of IL

Office Assistant

Decatur, IL · On-site

$18 - $18.25/hr

Under limited supervision, the Office Assistant performs a variety of medical office duties, including utilizing the EPIC system to schedule appointments, maintaining the patient filing system, and ...

Senior Insurance Quote

Office Assistant

Decatur, IL · On-site

$18 - $25/hr

We're looking for a friendly, organized, and self-motivated Office Assistant to join our team , someone who enjoys variety in their workday, from managing our social media presence to being the first ...

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All JobsMedical Office JobsMedical Office Assistant JobsMedical Office Assistant Jobs in Decatur, IL

Medical Office Assistant information

See Decatur, IL salary details

$25.2K

$39.1K

$50.9K

How much do medical office assistant jobs pay per year?

As of Aug 5, 2026, the average yearly pay for medical office assistant in Decatur, IL is $39,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $42,700.00 per year, depending on experience, location, and employer.

What are some common challenges medical office assistants face when managing patient appointments and records?

Medical Office Assistants often encounter challenges such as balancing a high volume of patient appointments, ensuring accurate data entry in medical records, and coordinating schedules among multiple healthcare providers. They must remain detail-oriented and organized to prevent scheduling conflicts and maintain patient confidentiality. Effective communication with both patients and medical staff is crucial for resolving issues promptly and ensuring a smooth workflow in the office.

What is a medical office assistant?

Medical Office Assistants are healthcare professionals who perform administrative and clerical tasks in medical settings such as clinics, hospitals, and doctors' offices. Their duties typically include scheduling appointments, managing patient records, billing and insurance processing, and providing customer service to patients. They play a crucial role in ensuring the smooth operation of a medical office by supporting both healthcare providers and patients. Strong organizational skills, attention to detail, and the ability to handle confidential information are important qualities for this role.

Which medical office assistant job pays the most?

Senior medical office assistants, especially those with specialized skills or certifications, tend to earn the highest salaries in the field. Factors such as experience, location, and working in specialized healthcare settings like hospitals or clinics can also influence pay rates.

What does a medical office assistant do?

As a medical office assistant, you are responsible for all the administrative tasks that are needed to run a medical practice. You answer phones and schedule appointments, update patient records, file test results, provide records to patients, and file billing and insurance claims. You also complete general office duties, like making copies, organizing files, returning phone calls and emails, and maintaining the stock of office supplies.

How much do medical office assistants make?

Medical office assistants in Pennsylvania typically earn an average annual salary of around $30,000 to $40,000, depending on experience, certifications, and work setting. Salaries can vary based on location, with those in urban areas often earning higher wages, and may include benefits such as health insurance and paid time off.

What are the key skills and qualifications needed to thrive as a medical office assistant, and why are they important?

To thrive as a Medical Office Assistant, you generally need knowledge of medical terminology, administrative procedures, and a certificate or diploma in medical office administration. Familiarity with electronic health record (EHR) systems, billing software, and scheduling tools is typically required. Strong organizational skills, attention to detail, and excellent interpersonal communication help you manage patient interactions and office workflow efficiently. These skills and qualities are crucial for ensuring smooth healthcare operations, accurate record-keeping, and positive patient experiences.

Is it worth becoming a medical office assistant?

A medical office assistant is a valuable role that involves administrative tasks, patient communication, and basic medical procedures. It often requires certification or training, and offers opportunities for employment in healthcare settings with a typical schedule of regular hours. The role can lead to career advancement in healthcare administration.

What is the difference between Medical Office Assistant vs Medical Receptionist?

AspectMedical Office AssistantMedical Receptionist
CredentialsCertifications often required or preferredTypically no formal certification required
ResponsibilitiesAdministrative tasks, patient intake, basic clinical supportFront desk duties, appointment scheduling, patient greeting
Work EnvironmentClinics, medical offices, healthcare facilitiesReception areas, clinics, hospitals
Employer & Industry UsageHealthcare providers, clinics, hospitalsMedical offices, clinics, hospitals

While both roles involve front-line patient interaction, Medical Office Assistants have broader responsibilities including administrative and basic clinical support, often requiring certifications. Medical Receptionists primarily handle front desk duties like scheduling and greeting patients. Both roles are essential in healthcare settings but differ in scope and qualifications.

More about Medical Office Assistant jobs
What are the most commonly searched types of Medical Office jobs in Decatur, IL? The most popular types of Medical Office jobs in Decatur, IL are:
What job categories do people searching Medical Office Assistant jobs in Decatur, IL look for? The top searched job categories for Medical Office Assistant jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Medical Office Assistant jobs? Cities near Decatur, IL with the most Medical Office Assistant job openings:
Medical Office Assistant jobs near you
Infographic showing various Medical Office Assistant job openings in Decatur, IL as of July 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,074 per year, or $18.8 per hour.

Office Assistant

Cancer Care Specialists of Illinois

Decatur, IL

$18 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Office Assistant

SUMMARY: Under limited supervision, the Office Assistant performs a variety of medical office duties, including utilizing the EPIC system to schedule appointments, maintaining the patient filing system, and assisting with reception and other medical office duties as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Scheduling Duties
    1. Utilizes the EPIC system to enter/change patient demographics, schedule patient appointments, consultations, laboratory tests, and other patient appointments.
    2. Schedules referral appointments with other physician offices. Prints and sends appropriate records to physician offices as appropriate for referrals.
    3. Schedules diagnostic tests and other medical tests as ordered by the physician. Provides instructions / directions to patients regarding scheduled tests.
    4. Creates documentation or system entry needed for patient billing and works with the Business Office regarding patient billing procedures and issues.
    5. Utilizes the EPIC system to coordinate with the Pharmacy in regards to patient’s chemotherapy orders and patients awaiting treatment.
  2. Patient Records/Filing Duties
    1. Prepares new patient charts as needed.
    2. Utilizes scanner and scanning programs to scan in and index patient medical records documents.
    3. Maintains the active and inactive patient filing system, including:
      1. Files incoming paper reports, dictation, nurse’s notes, etc., in medical charts.
      2. Pulls paper charts for upcoming appointments and files charts when returned.
      3. Thins patient charts as needed, including sorting records and maintaining multiple charts on the patient.
      4. Reviews active patient filing system periodically and send deceased patient charts older than one year to off-site storage.
    4. Obtains list of expired patients and pulls these files for off-site storage.
    5. Process patient medical records release forms, ensuring they are completely filled out and give to ROI Coordinator for final processing.
  3. Reception
    1. In a professional manner, greets and directs patients and visitors that enter the facility.
    2. Provides general information about services available to all patients and visitors.
    3. Checks DAR frequently and monitors waiting room to ensure all patients have been accounted for.
    4. Gives new patient folder to all new patients upon arrival.
    5. Identifies expressed needs of patients through active listening and awareness and appropriately follows up on those needs, including informing physicians and staff of any noticed patient condition changes.
  4. Medical Office
    1. Answers telephone with professionalism, screens telephone calls as needed, appropriately directs calls, and takes accurate messages. All medical related calls should be referred to nursing staff as appropriate.
    2. Operates and maintains copier, facsimile, and other office equipment and requests maintenance and repair service as needed.
    3. Sorts and routes incoming mail as appropriate. Places outgoing mail in proper receptacles.
    4. Organizes and maintains general office supplies. Requests office supplies as necessary.
    5. Prepares, prints and distributes daily oncology schedules and billing/encounter forms.
    6. Retrieves and prepares patient charts as requested and as needed for daily oncology schedules. Requests any missing reports/results as needed.
    7. Requests patient x-rays, films, medical charts, and test results from other facilities. Prepares and faxes x-ray request forms to appropriate hospitals.
    8. Provides support for off-site oncology specialty clinics, including: entering appointments, printing billing/encounter forms, and processing paper charts.
    9. Keeps written prescriptions for pickup by patients and gives to patients upon arrival.
    10. Scan death certificates to patient record as appropriate.
    11. Ensures adequate copies of master forms are on hand including office, patient, and consent forms.
    12. Initiates proper action in response to problems.
    13. Complies with all applicable safety and health regulations, policies and procedures.
  5. Professional Communication
    1. Maintains confidentiality in matters relating to all aspects of employment, including patient/family/significant other confidentiality.
    2. Interacts with patients/family/significant others with a variety of developmental and sociocultural backgrounds.
    3. Provides information to patients and family/significant others that reduces anxiety and conveys an attitude of acceptance, sensitivity and caring.
    4. Maintains professional relationships and conveys relevant information to other members of the health care team.
      1. Internal Contacts: Physicians, nursing staff, laboratory staff, pharmacy staff, other office staff, billing representatives, etc., and staff at other CCSI facilities.
      2. External Contacts: Hospitals, x-ray departments, couriers, laboratories, hospice, floor nurses, other physician offices, pharmaceutical representatives, etc.
    5. Relays information appropriately over telephones, facsimiles, pagers, and other communication devices, and follows-through as needed.
    6. Communicates appropriate information to supervisors, physicians, and/or other members of the healthcare team as needed, and follows-through on physician orders and requests.
  6. Teamwork
    1. Works collaboratively as a health care team member.
    2. Assists with tasks necessary for the general operation and organization of the Medical Office.
    3. Maintains positive attitude with patients, family/significant others and coworkers.
  7. Professional Development
    1. Attends staff meetings and mandatory in-services.
    2. Participates in continuing education opportunities.
    3. Contributes to the quality of patient care and participates in quality improvement initiatives.
OTHER DUTIES:
Performs other duties as assigned.
EDUCATION/QUALIFICATIONS: High school graduate or equivalent. Previous experience in a medical office in reception, medical records, or as a medical assistant is preferred. Previous experience with PCs and Windows operating system is required. Experience with a computerized practice management system preferred. Must take EPIC training and successfully pass required tests.
KNOWLEDGE/SKILLS/ABILITIES: Knowledge of basic medical office procedures and equipment. Knowledge of medical terminology, anatomy, physiology, clinical medicine, diagnostic tests, radiology, pathology, pharmacology, and other medical specialties related to medical/radiation/urological oncology. Verbal and written English communication skills for safe and effective patient care and to meet documentation standards. Eye, hand, and auditory coordination. Skills in typing and/or word processing; analytical skills necessary to maintain alphabetical filing system, including ability to distinguish letters and symbols; computer skills, especially word processing; organization and interpersonal skills. Ability to operate office equipment, including telephones, computer terminals, copiers, facsimiles, etc. Ability to perform basic arithmetic functions. Ability to compile and present information in an organized manner. Ability to plan, organize and prioritize work meeting time constraints and with little direct supervision. Ability to exercise some judgment on work to be done. Ability to function in a sometimes demanding and fast-paced work environment related to changing patient needs, including work with patients with acute, chronic, and complex disease processes and those who are dying. Understands and practices patient confidentiality. A positive attitude towards health care team members and diverse patient populations.
PHYSICAL REQUIREMENTS OF JOB: Standing, walking, sitting, climbing, carrying, pushing, pulling, lifting, bending, stooping, squatting, crouching, twisting, reaching, handling, kneeling, and wrist and digital dexterity. Speaking, hearing, and visual acuity to receive and interpret instructions; communicate with other health care professionals; use telephone system; and operate office equipment and computers. Exerting force (frequently up to 10 pounds and occasionally up to 20 pounds or more) to lift, carry, push, pull or otherwise move objects, including office supplies, medical charts, x-rays, etc. Able to assist, when needed, with patient lifting, ambulating, and transfer of patients in wheelchairs, on gurneys and beds. Able to support persons (possibly 200 pounds or more) in emergency situations. Able to move quickly from place to place on occasion. Possible driving.
MENTAL DEMANDS: Must be able to work under stress and adapt to changing conditions.
WORKING CONDITIONS: Normal medical office environment. Frequent work interruptions. Job duties involve potential for exposure to blood and body fluids, chemical disinfectants, and limited exposure to chemicals such as cleaning disinfectants and toners for office equipment.
BENEFITS:
  1. Health insurance
  2. HSA Option
  3. Dental insurance
  4. Paid Time Off (PTO)
  5. Sick Time
  6. Vision insurance
  7. 401(K) w/ match amp; profit sharing
  8. Life Insurance
  9. Short- amp; Long-Term Disability

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