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Medical Office Assistant Jobs in Decatur, IL (NOW HIRING)

Memorial Health

PATIENT REGISTRATION SPEC I

Decatur, IL · On-site

$16.50 - $24.82/hr

Previous experience in clerical work, medical terminology, medical office settings, registration ... Greet and assist the majority of visitors and patients, answering questions via telephone or in ...

Memorial Health

PATIENT REGISTRATION SPEC I

Decatur, IL · On-site

$16.50 - $24.82/hr

Previous experience in clerical work, medical terminology, medical office settings, registration ... Greet and assist the majority of visitors and patients, answering questions via telephone or in ...

Memorial Health

PATIENT REGISTRATION SPEC I

Decatur, IL · On-site

$16.50 - $24.82/hr

Previous experience in clerical work, medical terminology, medical office settings, registration ... Greet and assist the majority of visitors and patients, answering questions via telephone or in ...

Memorial Health

PATIENT REGISTRATION SPEC I

Decatur, IL · On-site

$16.50 - $24.82/hr

Previous experience in clerical work, medical terminology, medical office settings, registration ... Greet and assist the majority of visitors and patients, answering questions via telephone or in ...

Memorial Health

PATIENT REGISTRATION SPEC I

Decatur, IL · On-site

$16.50 - $24.82/hr

Previous experience in clerical work, medical terminology, medical office settings, registration ... Greet and assist the majority of visitors and patients, answering questions via telephone or in ...

Memorial Health

PATIENT REGISTRATION SPEC I

Decatur, IL · On-site

$16.50 - $24.82/hr

Previous experience in clerical work, medical terminology, medical office settings, registration ... Greet and assist the majority of visitors and patients, answering questions via telephone or in ...

Memorial Health

PATIENT REGISTRATION SPEC I

Decatur, IL

$16.50 - $24.82/hr

Previous experience in clerical work, medical terminology, medical office settings, registration ... Greet and assist the majority of visitors and patients, answering questions via telephone or in ...

Memorial Health

PATIENT REGISTRATION SPEC I

Decatur, IL

$16.50 - $24.82/hr

Previous experience in clerical work, medical terminology, medical office settings, registration ... Greet and assist the majority of visitors and patients, answering questions via telephone or in ...

Memorial Health

PATIENT RESOURCE SPECIALIST

Lincoln, IL

$17.14 - $26.56/hr

Medical terminology, medical office registration, or billing experience strongly preferred. * CPSI ... May assist other areas within the unit or department during special needs or staff absences.

Memorial Health

PATIENT RESOURCE SPECIALIST

Lincoln, IL · On-site

$17.14 - $26.56/hr

Medical terminology, medical office registration, or billing experience strongly preferred. * CPSI ... Responsibilities * Assist customers and others regarding patient account issues, offering clear ...

Memorial Health

PATIENT RESOURCE SPECIALIST

Lincoln, IL

$17.14 - $26.56/hr

Medical terminology, medical office registration, or billing experience strongly preferred. * CPSI ... Responsibilities * Assist customers and others regarding patient account issues, offering clear ...

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All JobsMedical Office Assistant JobsMedical Office Assistant Jobs in Decatur, IL

Medical Office Assistant information

See Decatur, IL salary details

$25.2K

$39.1K

$50.9K

How much do medical office assistant jobs pay per year?

As of Jun 9, 2026, the average yearly pay for medical office assistant in Decatur, IL is $39,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $42,700.00 per year, depending on experience, location, and employer.

What are some common challenges Medical Office Assistants face when managing patient appointments and records?

Medical Office Assistants often encounter challenges such as balancing a high volume of patient appointments, ensuring accurate data entry in medical records, and coordinating schedules among multiple healthcare providers. They must remain detail-oriented and organized to prevent scheduling conflicts and maintain patient confidentiality. Effective communication with both patients and medical staff is crucial for resolving issues promptly and ensuring a smooth workflow in the office.

What are Medical Office Assistants?

Medical Office Assistants are healthcare professionals who perform administrative and clerical tasks in medical settings such as clinics, hospitals, and doctors' offices. Their duties typically include scheduling appointments, managing patient records, billing and insurance processing, and providing customer service to patients. They play a crucial role in ensuring the smooth operation of a medical office by supporting both healthcare providers and patients. Strong organizational skills, attention to detail, and the ability to handle confidential information are important qualities for this role.

What Does a Medical Office Assistant Do?

As a medical office assistant, you are responsible for all the administrative tasks that are needed to run a medical practice. You answer phones and schedule appointments, update patient records, file test results, provide records to patients, and file billing and insurance claims. You also complete general office duties, like making copies, organizing files, returning phone calls and emails, and maintaining the stock of office supplies.

What jobs make $3,000 a month without a degree?

Medical Office Assistants typically earn less than $3,000 per month without additional certifications or experience. However, roles such as commercial drivers, sales representatives, or skilled trades like electricians and HVAC technicians can reach or exceed this income level with on-the-job training or apprenticeships. Many of these jobs prioritize experience and skills over formal degrees.

What are the key skills and qualifications needed to thrive as a Medical Office Assistant, and why are they important?

To thrive as a Medical Office Assistant, you generally need knowledge of medical terminology, administrative procedures, and a certificate or diploma in medical office administration. Familiarity with electronic health record (EHR) systems, billing software, and scheduling tools is typically required. Strong organizational skills, attention to detail, and excellent interpersonal communication help you manage patient interactions and office workflow efficiently. These skills and qualities are crucial for ensuring smooth healthcare operations, accurate record-keeping, and positive patient experiences.

What is the difference between Medical Office Assistant vs Medical Receptionist?

AspectMedical Office AssistantMedical Receptionist
CredentialsCertifications often required or preferredTypically no formal certification required
ResponsibilitiesAdministrative tasks, patient intake, basic clinical supportFront desk duties, appointment scheduling, patient greeting
Work EnvironmentClinics, medical offices, healthcare facilitiesReception areas, clinics, hospitals
Employer & Industry UsageHealthcare providers, clinics, hospitalsMedical offices, clinics, hospitals

While both roles involve front-line patient interaction, Medical Office Assistants have broader responsibilities including administrative and basic clinical support, often requiring certifications. Medical Receptionists primarily handle front desk duties like scheduling and greeting patients. Both roles are essential in healthcare settings but differ in scope and qualifications.

More about Medical Office Assistant jobs
What are the most commonly searched types of Medical Office jobs in Decatur, IL? The most popular types of Medical Office jobs in Decatur, IL are:
What are popular job titles related to Medical Office Assistant jobs in Decatur, IL? For Medical Office Assistant jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Medical Office Assistant jobs in Decatur, IL look for? The top searched job categories for Medical Office Assistant jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Medical Office Assistant jobs? Cities near Decatur, IL with the most Medical Office Assistant job openings:
Medical Office Assistant jobs near you
Infographic showing various Medical Office Assistant job openings in Decatur, IL as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,074 per year, or $18.8 per hour.
Care Management Associate (Remote - Illinois)

Care Management Associate (Remote - Illinois)

CVS Health

Decatur, IL • Remote

$18.50 - $38.82/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,233 frontline employees who took The Breakroom Quiz

78th of 99 rated pharmacies

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health Aetna has an opportunity for a full-time Care Management Associate (CMA). In this role, you will support the coordination of medical and social services for members by assisting with care team intake, task triage, outreach, and care plan implementation.

The CMA plays a key role in promoting effective utilization of healthcare services, supporting quality outcomes, and ensuring compliance with regulatory and accreditation standards.

Key Responsibilities
  • Review, prioritize, and triage incoming Care Team tasks to ensure timely follow-up and resolution
  • Screen members using established guidelines and business rules to identify care needs and required services
  • Initiate referrals to Case Management, Disease Management, LTSS, and other specialty programs as appropriate
  • Conduct outreach to members, providers, and care team partners to support care coordination efforts
  • Utilize internal systems to document member information, outreach, and case activity accurately and timely
  • Support the development and implementation of member care plans under the direction of clinical staff
  • Coordinate healthcare services and assist in identifying in-network, cost-effective care options
  • Perform non-clinical research to support case development, maintenance, and closure
  • Communicate effectively with internal teams, providers, and members to facilitate care delivery
  • Provide administrative and operational support, including call handling, issue resolution, and task follow-up
  • Maintain accurate, complete, and audit-ready documentation in compliance with company policies and regulatory requirements
  • Adhere to all compliance standards, including CMS, NCQA, URAC, and internal quality guidelines
Required Qualifications
  • 2-4 years of experience in a healthcare setting (e.g., medical assistant, office assistant, care coordination support)
  • Strong computer proficiency, including Microsoft Word and Excel
  • Ability to navigate multiple systems and manage tasks efficiently in a fast-paced environment
Preferred Qualifications
  • Strong verbal and written communication skills, including telephonic outreach
  • Knowledge of basic medical terminology and care management concepts
  • Excellent organizational and time management skills with attention to detail
  • Customer-focused approach with the ability to resolve issues proactively
  • Ability to collaborate effectively within a multidisciplinary team
Education
  • High School Diploma or GED required
Work Environment & Expectations
  • 100% remote position
  • Must maintain a dedicated, distraction-free workspace
  • Candidates must have reliable childcare or dependent care arrangements during working hours
  • Ability to manage a high-volume workload and meet productivity and documentation requirements

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $38.82

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 06/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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