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Medical Call Center Agent Jobs (NOW HIRING)

Limitless East Marketing

Call Center Agent

Washington, DC

$17 - $22.25/hr

As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional support and assistance through various communication channels. The ideal candidate will have ...

Limitless East Marketing

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional support and assistance through various communication channels. The ideal candidate will have ...

Alphabe Insight Inc

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional support and assistance through various communication channels. The ideal candidate will have ...

BCforward

Call Center Agent

Knoxville, TN · On-site

$14.25 - $18.75/hr

The Call Center Agent will support a health care client and take calls from individuals wishing to opt out of an upcoming data exchange. * The Call Center agent will ask the caller a series of ...

Consider Posh Pro

Call Center Agent

Tampa, FL · On-site

$14.25 - $18.75/hr

We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional service and support ...

Sparkbit 360

Call Center Agent

Columbus, OH · On-site

$17.50 - $27/hr

Position Overview We are seeking a dedicated and customer-focused Call Center Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing ...

Alphabe Insight Inc

Call Center Agent

Tampa, FL · On-site

$14.25 - $18.75/hr

We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional service and support ...

Limitless East Marketing

Call Center Agent

Tampa, FL · On-site

$14.25 - $18.75/hr

We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional service and support ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Nexxaworks

Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

Position Overview We are seeking a dedicated and dynamic Call Center Agent to join our customer service team. In this role, you will be the front line of communication between our company and our ...

Orthopaedic Institute of North

CALL CENTER AGENT

Tupelo, MS · On-site

$14.25 - $18.75/hr

CALL CENTER AGENT Description: Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching ...

Alphabe Insight Inc

Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

Position Overview We are seeking a dedicated and dynamic Call Center Agent to join our customer service team. In this role, you will be the front line of communication between our company and our ...

DOCS, LLC

Call Center Agent

Kettering, OH · On-site

$13.25 - $17.50/hr

Call Center Agent Company Overview At DOCS Dermatology Group, we are not just one of the largest ... Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic ...

Limitless East Marketing

Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

Position Overview We are seeking a dedicated and dynamic Call Center Agent to join our customer service team. In this role, you will be the front line of communication between our company and our ...

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Medical Call Center Agent information

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$10

$17

$25

How much do medical call center agent jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for medical call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a medical call center agent?

Medical Call Center Agents are professionals who handle inbound and outbound calls for healthcare organizations, such as hospitals, clinics, and insurance companies. They assist patients by scheduling appointments, answering questions about medical services, providing information about billing or insurance, and sometimes offering basic healthcare advice under supervision. Their role is crucial in ensuring effective communication between patients and healthcare providers, improving patient satisfaction, and streamlining administrative processes.

What are the key skills and qualifications needed to thrive as a medical call center agent, and why are they important?

To thrive as a Medical Call Center Agent, you need strong communication skills, knowledge of medical terminology, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes HIPAA certification are important for handling sensitive information. Excellent listening skills, patience, and problem-solving abilities distinguish top performers in this role. These skills are crucial to ensure accurate information exchange, confidentiality, and a positive experience for patients and healthcare providers.

What are some common challenges faced by medical call center agents, and how can they be managed effectively?

Medical Call Center Agents often handle high call volumes and interact with patients who may be anxious or distressed about their health concerns. Balancing efficiency with empathy is crucial, as agents must provide accurate information while maintaining a compassionate tone. Adapting quickly to updated medical protocols and using call center software effectively can also be challenging. To manage these challenges, agents benefit from comprehensive training, supportive team environments, and clear communication with healthcare providers and supervisors.

What is the difference between Medical Call Center Agent vs Medical Receptionist?

AspectMedical Call Center AgentMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsReceptionist training, administrative skills
Work EnvironmentCall centers, telehealth settingsMedical offices, clinics
Employer & IndustryHospitals, insurance companies, telehealth providersPrivate practices, hospitals, clinics
Primary RoleHandle patient calls, schedule appointments, provide infoGreet patients, manage front desk, schedule appointments

While both roles involve patient interaction and scheduling, Medical Call Center Agents primarily handle inbound calls remotely, focusing on communication and information dissemination. Medical Receptionists work onsite at healthcare facilities, managing front desk duties and direct patient interactions. Understanding these differences helps job seekers find the right fit in healthcare support roles.

More about Medical Call Center Agent jobs

What job categories do people searching Medical Call Center Agent jobs look for?

The top searched job categories for Medical Call Center Agent jobs are:

Medical Call Center Agent jobs near you
Infographic showing various Medical Call Center Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent

Limitless East Marketing

Washington, DC

$17 - $22.25/hr

Full-time

Re-posted 12 days ago

Job description

Company Description

At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.

Job Description

Job Description: We are seeking a dedicated and customer-focused Call Center Agent to join our dynamic team. As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional support and assistance through various communication channels. The ideal candidate will have excellent communication skills, a patient and empathetic attitude, and the ability to handle multiple tasks efficiently in a fast-paced environment

Responsibilities:

  • Handle inbound and outbound customer calls professionally and courteously.
  • Provide accurate information regarding products, services, and policies.
  • Resolve customer complaints and issues efficiently and empathetically.
  • Document all interactions and transactions accurately in the system.
  • Collaborate with other departments to ensure customer needs are met.
Qualifications

Requirements

  • High school diploma or equivalent; college degree preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm and patient in stressful situations.
  • Basic computer proficiency and ability to learn new software quickly.

Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients