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Medical Call Center Agent Jobs (NOW HIRING)

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Western Elite

Call Center Agent

Las Vegas, NV · On-site

$17 - $19/hr

Position : Call Center Agent Location : Nellis location Employment Type : Full-time Reports to : Call Center Manager About Western Elite: Western Elite is a premier leader in waste management ...

Capital NYC

Call Center Agent

Miami, FL · On-site

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

S&S Mechanical

Call Center Agent

Saint George, UT

$22 - $26/hr

George, UT, is searching for a full-time Call Center Agent to help our HVAC and plumbing repair customers book their service appointments. We understand the importance of having exceptional staff ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15 - $25/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE(Sales Office ... BENEFITS Medical, HSA, Dental, Vision, Voluntary Life, Company Paid Life, AFLAC, 401K, and Paid ...

United Health Centers

Call Center Agent

Fresno, CA · On-site

$22/hr

Overview We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our ... schedule Medical, Dental, CPSP, Behavioral Health, Health Education, Enrollment and Optometry ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

S&S Mechanical

Call Center Agent

Saint George, UT · On-site

$22 - $26/hr

George, UT, is searching for a full-time Call Center Agent to help our HVAC and plumbing repair customers book their service appointments. We understand the importance of having exceptional staff ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

S&S Mechanical

Call Center Agent

Saint George, UT · On-site

$22 - $26/hr

George, UT, is searching for a full-time Call Center Agent to help our HVAC and plumbing repair customers book their service appointments. We understand the importance of having exceptional staff ...

Aegis Medical Group

Be Seen First

Call Center Agent

Summerfield, FL · On-site

$15 - $17/hr

The Call Center Agent will serve as the primary point of contact for patients and their families within a busy medical clinic environment. They will manage a medium volume of calls daily while ...

Addison Group

Call Center Agent

Palatine, IL · On-site

$20 - $21/hr

Call Center Agent Location: Palatine, IL Industry: Logistics & Supply Chain Pay: $20-$21/hour ... This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group ...

Aegis Medical Group

Be Seen First

Call Center Agent

Orlando, FL · On-site

$15 - $17/hr

The Call Center Agent will serve as the primary point of contact for patients and their families within a busy medical clinic environment. They will manage a medium volume of calls daily while ...

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Medical Call Center Agent information

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$10

$17

$25

How much do medical call center agent jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for medical call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Call Center Agent, and why are they important?

To thrive as a Medical Call Center Agent, you need strong communication skills, knowledge of medical terminology, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes HIPAA certification are important for handling sensitive information. Excellent listening skills, patience, and problem-solving abilities distinguish top performers in this role. These skills are crucial to ensure accurate information exchange, confidentiality, and a positive experience for patients and healthcare providers.

What jobs pay 4000 a week without a degree?

Medical Call Center Agents typically do not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, entrepreneurship, or skilled trades, but they usually require significant experience, certifications, or a strong network. Most jobs offering such high weekly pay generally demand specific qualifications or entrepreneurial efforts rather than entry-level positions.

What does a healthcare call center agent do?

A healthcare call center agent handles patient inquiries, schedules appointments, provides information about medical services, and assists with billing or insurance questions. They typically use computer systems and communication skills to support healthcare providers and patients efficiently.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative and clinical skills. It provides experience in patient communication, scheduling, and medical record management, which can serve as a foundation for advancing in healthcare careers.

What are Medical Call Center Agents?

Medical Call Center Agents are professionals who handle inbound and outbound calls for healthcare organizations, such as hospitals, clinics, and insurance companies. They assist patients by scheduling appointments, answering questions about medical services, providing information about billing or insurance, and sometimes offering basic healthcare advice under supervision. Their role is crucial in ensuring effective communication between patients and healthcare providers, improving patient satisfaction, and streamlining administrative processes.

What are some common challenges faced by Medical Call Center Agents, and how can they be managed effectively?

Medical Call Center Agents often handle high call volumes and interact with patients who may be anxious or distressed about their health concerns. Balancing efficiency with empathy is crucial, as agents must provide accurate information while maintaining a compassionate tone. Adapting quickly to updated medical protocols and using call center software effectively can also be challenging. To manage these challenges, agents benefit from comprehensive training, supportive team environments, and clear communication with healthcare providers and supervisors.

What is the difference between Medical Call Center Agent vs Medical Receptionist?

AspectMedical Call Center AgentMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsReceptionist training, administrative skills
Work EnvironmentCall centers, telehealth settingsMedical offices, clinics
Employer & IndustryHospitals, insurance companies, telehealth providersPrivate practices, hospitals, clinics
Primary RoleHandle patient calls, schedule appointments, provide infoGreet patients, manage front desk, schedule appointments

While both roles involve patient interaction and scheduling, Medical Call Center Agents primarily handle inbound calls remotely, focusing on communication and information dissemination. Medical Receptionists work onsite at healthcare facilities, managing front desk duties and direct patient interactions. Understanding these differences helps job seekers find the right fit in healthcare support roles.

What is the highest paying call center job?

The highest paying call center jobs are often in specialized roles such as medical or technical support agents, especially those with advanced certifications or expertise. Medical call center agents, for example, can earn higher salaries due to the specialized knowledge required and the critical nature of healthcare support, with some positions offering over $50,000 annually depending on experience and location.
More about Medical Call Center Agent jobs
What job categories do people searching Medical Call Center Agent jobs look for? The top searched job categories for Medical Call Center Agent jobs are:
Medical Call Center Agent jobs near you
Infographic showing various Medical Call Center Agent job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 93% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent

A.D.S.

San Bernardino, CA

$17 - $20/hr

Full-time

Posted 22 days ago

Job description

Pay: $17.00 - $20.00 per hour

Call Center Agent

As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email.

--Job Description:

Your responsibilities will include utilizing various software tools to access customer accounts, researching policies, and delivering effective solutions.

Experience in customer service, retail, or sales is preferred, along with the ability to multitask in a fast-paced environment. A positive attitude and patience in customer interactions are essential, as is the ability to handle confidential information sensitively.

--Qualifications:

Ideal candidates will possess strong public speaking skills, an outgoing and friendly demeanor, and the ability to connect with people from diverse backgrounds. Being bilingual is advantageous.

--Additional Information:

This hourly position offers a starting wage of $17.00 or higher, with no weekend shifts (Monday to Friday). Additionally, there are monthly and weekly incentives, as well as opportunities for advancement within the company.

Job Types: Full-time, Part-time

Physical Setting:

  • Call center
  • Office

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Bonus opportunities

Ability to Commute:

  • Colton, CA 92324 (Required)

Work Location: In person