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Mediation Zone Jobs (NOW HIRING)

2T Consulting

SAP Technical Architect

Detroit, MI · On-site

Hands-on experience with Convergent Mediation and mediation zone workflows. * Strong knowledge of BRIM architecture and process flows. * Experience with SAP Convergent Charging Core Tool, Admin Tool ...

2T Consulting

SAP Technical Architect

Center Line, MI · On-site

Hands-on experience with Convergent Mediation and mediation zone workflows. * Strong knowledge of BRIM architecture and process flows. * Experience with SAP Convergent Charging Core Tool, Admin Tool ...

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$12

$56

$84

How much do mediation zone jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for mediation zone in the United States is $56.05, according to ZipRecruiter salary data. Most workers in this role earn between $45.91 and $65.38 per hour, depending on experience, location, and employer.

What is a Mediation Zone?

A Mediation Zone job typically involves working with DigitalRoute's MediationZone platform, which processes and transforms data for billing, analytics, and service assurance in telecom and other industries. Responsibilities may include configuring data flows, troubleshooting issues, and optimizing performance. Professionals in this role often collaborate with IT, billing, and operations teams to ensure accurate and efficient data processing. Strong analytical skills and experience with data integration are usually required.

What skills and qualifications are needed for a Mediation Zone?

To thrive in a Mediation Zone role, you need a solid understanding of conflict resolution, negotiation strategies, and relevant legal or regulatory frameworks, often supported by a degree or certification in mediation or alternative dispute resolution. Familiarity with case management software, digital communication platforms, and documentation systems is beneficial. Excellent interpersonal skills, active listening, impartiality, and cultural competence set successful mediators apart. These abilities ensure effective facilitation of disputes, fair outcomes, and a professional mediation process.

What are common challenges faced in a Mediation Zone role, and how are they addressed?

Professionals in a Mediation Zone role often encounter challenges such as highly emotional parties, entrenched positions, and complex multi-party disputes. Addressing these issues typically involves using advanced communication techniques, remaining neutral, and creating a safe, confidential environment for open dialogue. Mediators are trained to guide discussions toward collaborative solutions and help participants find common ground. Regular professional development and peer support can also help mediators stay effective and resilient in this dynamic field.

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What are the most commonly searched types of Mediation Zone jobs?

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What states have the most Mediation Zone jobs?

States with the most job openings for Mediation Zone jobs include:

What job categories do people searching Mediation Zone jobs look for?

The top searched job categories for Mediation Zone jobs are:

Mediation Zone jobs near you
Infographic showing various Mediation Zone job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 66% In-person, 17% Hybrid, and 17% Remote job distribution, with an average salary of $116,593 per year, or $56.1 per hour.

SAP Convergent Charging Architect

2T Consulting

Roseville, MI • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a highly experienced SAP Convergent Charging Architect with strong expertise in SAP BRIM, Convergent Charging, and Convergent Mediation implementations. The ideal candidate will have end-to-end knowledge of BRIM processes, experience designing and supporting high-volume charging solutions, and the ability to work with business and technical teams to deliver scalable billing and revenue management solutions.

Key Responsibilities

  • Design, implement, and support SAP Convergent Charging solutions as part of SAP BRIM implementations.
  • Provide end-to-end expertise across BRIM processes, including Convergent Mediation, Convergent Charging, and billing flows.
  • Lead solution design discussions and translate business requirements into technical solutions.
  • Configure and enhance SAP Convergent Charging components including:
    • Chargeable Item Classes
    • Pricing Macros
    • Charge Plans
    • Rating and Charging models
    • One-time, usage-based, and recurring charges
    • Product cross-catalog modeling
  • Design and support mediation workflows for collecting, validating, enriching, transforming, and loading usage data into SAP CC/CI.
  • Work with usage aggregation policies and optimize usage record processing for downstream accounting and revenue allocation needs.
  • Support integration between Provider Contracts, Subscriber Accounts, Billable Item Mapping, and Consumption Item Mapping.
  • Analyze performance issues and optimize high-volume charging and mediation processes.
  • Participate in client-facing workshops, architecture discussions, and detailed design sessions.
  • Provide technical guidance and mentorship to development teams.

Required Technical Skills

  • Strong experience with SAP Convergent Charging (SAP CC) and SAP BRIM implementations.
  • Hands-on experience with Convergent Mediation and mediation zone workflows.
  • Strong knowledge of BRIM architecture and process flows.
  • Experience with SAP Convergent Charging Core Tool, Admin Tool, and BART Tool.
  • Strong knowledge of:
    • SAP ABAP
    • Web services development
    • J2EE technologies (EJB, Servlet/JSP, XML)
    • HTML, CSS, JavaScript
    • Oracle SQL programming, tuning, and stored procedures
  • Experience working with:
    • Unix/Linux and Windows environments
    • JVM, Web Servers, and Application Servers
    • Security programming concepts
  • Experience with REST/Web services integration.

Industry Experience

Preferred experience in:

  • Utility/Energy industry
  • Telecommunications industry
  • High-volume usage-based billing environments

Required Experience

  • 10+ years of SAP experience.
  • 5+ years of hands-on experience with SAP BRIM Convergent Charging and Convergent Mediation.
  • Proven experience delivering enterprise-scale SAP charging and billing solutions.

Apply