Roles and Responsibilities * Design, develop, and document IT Service Management (ITSM) processes, workflows, and governance models aligned with ITIL best practices. * Define and implement ITIL-based ...
New
2t Consulting
60 jobs near Columbus, OH
Roles and Responsibilities * Design, develop, and document IT Service Management (ITSM) processes, workflows, and governance models aligned with ITIL best practices. * Define and implement ITIL-based ...
New
We are seeking an experienced Lead Consultant - Boomi Integration Lead to drive the design, development, and implementation of enterprise integration solutions using the Boomi platform. The ideal ...
New
We are seeking an experienced Lead Consultant - Boomi Integration Lead to drive the design, development, and implementation of enterprise integration solutions using the Boomi platform. The ideal ...
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We are seeking a Finance ERP Implementation Consultant to support end-to-end ERP implementation activities with a focus on finance modules. The role involves testing, deployment, stakeholder ...
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We are seeking a Finance ERP Implementation Consultant to support end-to-end ERP implementation activities with a focus on finance modules. The role involves testing, deployment, stakeholder ...
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Roles & Responsibilities * Design and implement Coupa solutions across Procurement, Invoicing, and Expenses modules. * Lead end-to-end Coupa implementations including requirements gathering ...
New
Roles & Responsibilities * Design and implement Coupa solutions across Procurement, Invoicing, and Expenses modules. * Lead end-to-end Coupa implementations including requirements gathering ...
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SAP Concur Functional Lead
$68.25 - $89/hr
Provide functional leadership and coordination for offshore consultants * Act as the primary functional SME and client point of contact * Ensure alignment with global travel & expense governance ...
New
SAP Concur Functional Lead
$68.25 - $89/hr
Provide functional leadership and coordination for offshore consultants * Act as the primary functional SME and client point of contact * Ensure alignment with global travel & expense governance ...
New
Required Skills * 10+ years of Workday experience * Strong Workday HCM Configuration knowledge * Expertise in Business Process Framework, Security, Reporting, and Organization setup * Experience in ...
New
Required Skills * 10+ years of Workday experience * Strong Workday HCM Configuration knowledge * Expertise in Business Process Framework, Security, Reporting, and Organization setup * Experience in ...
New
Responsibilities * Perform vulnerability remediation using Tanium Patch, Deploy, and Comply modules. * Execute OS and third-party application patching across Windows and Linux environments. * Analyze ...
New
Responsibilities * Perform vulnerability remediation using Tanium Patch, Deploy, and Comply modules. * Execute OS and third-party application patching across Windows and Linux environments. * Analyze ...
New
Support onboarding of new customers and provide technical consultation. * Work within Agile/Sprint-based delivery model to meet timelines. * Ensure adherence to security standards and compliance ...
New
Support onboarding of new customers and provide technical consultation. * Work within Agile/Sprint-based delivery model to meet timelines. * Ensure adherence to security standards and compliance ...
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Responsibilities * Architect and implement IAM solutions using Active Directory, LDAP, and Entra ID (Azure AD). * Lead integration of enterprise and custom applications for authentication and ...
New
Responsibilities * Architect and implement IAM solutions using Active Directory, LDAP, and Entra ID (Azure AD). * Lead integration of enterprise and custom applications for authentication and ...
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We are seeking an experienced MQ & MQIPT Support Administrator to manage, support, and enhance IBM MQ and MQIPT environments. The ideal candidate will have strong expertise in installation ...
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We are seeking an experienced MQ & MQIPT Support Administrator to manage, support, and enhance IBM MQ and MQIPT environments. The ideal candidate will have strong expertise in installation ...
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Roles & Responsibilities * Lead and mentor a team of ~20 frontend, backend, and API engineers * Drive delivery, quality, system reliability, and operational excellence * Collaborate with Product ...
New
Roles & Responsibilities * Lead and mentor a team of ~20 frontend, backend, and API engineers * Drive delivery, quality, system reliability, and operational excellence * Collaborate with Product ...
New
Roles and Responsibilities * Define end-to-end architecture, solution blueprints, and reference patterns for commercial and analytics platforms * Evaluate and recommend technology solutions (build vs ...
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Roles and Responsibilities * Define end-to-end architecture, solution blueprints, and reference patterns for commercial and analytics platforms * Evaluate and recommend technology solutions (build vs ...
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Roles and Responsibilities * Administer, configure, and maintain the Salesforce platform to ensure optimal performance and reliability * Serve as the primary point of contact for all Salesforce ...
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Roles and Responsibilities * Administer, configure, and maintain the Salesforce platform to ensure optimal performance and reliability * Serve as the primary point of contact for all Salesforce ...
New
Mainframe IMS & CICS Developer
$47.50 - $61.25/hr
We are seeking an experienced Mainframe IMS & CICS Developer with strong expertise in COBOL-based mainframe applications. The role involves designing, developing, and supporting mission-critical ...
New
Mainframe IMS & CICS Developer
$47.50 - $61.25/hr
We are seeking an experienced Mainframe IMS & CICS Developer with strong expertise in COBOL-based mainframe applications. The role involves designing, developing, and supporting mission-critical ...
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We are seeking an experienced E-Learning Course Developer with expertise in Articulate Storyline 360, Learning Management Systems (LMS), and Gas Turbine engineering concepts. The ideal candidate will ...
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We are seeking an experienced E-Learning Course Developer with expertise in Articulate Storyline 360, Learning Management Systems (LMS), and Gas Turbine engineering concepts. The ideal candidate will ...
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Roles and Responsibilities * Design, develop, and maintain interactive dashboards and reports using BI tools such as Tableau, Power BI, or Looker * Extract, clean, transform, and standardize data ...
New
Roles and Responsibilities * Design, develop, and maintain interactive dashboards and reports using BI tools such as Tableau, Power BI, or Looker * Extract, clean, transform, and standardize data ...
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Core Responsibilities * Design, develop, and deploy scalable web applications using Java, Angular, and AWS cloud services * Architect and implement cloud-native and serverless solutions using AWS ...
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Core Responsibilities * Design, develop, and deploy scalable web applications using Java, Angular, and AWS cloud services * Architect and implement cloud-native and serverless solutions using AWS ...
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Roles and Responsibilities 1. Strategic AppSec Leadership * Drive enterprise-wide implementation of Application Security controls across CI/CD pipelines. * Partner with AppSec Champions to embed ...
New
Roles and Responsibilities 1. Strategic AppSec Leadership * Drive enterprise-wide implementation of Application Security controls across CI/CD pipelines. * Partner with AppSec Champions to embed ...
New
Key Skills * 3+ years of experience in PeopleSoft testing across HCM, FSCM, CRM, or related modules. * Strong expertise in manual, functional, integration, regression, and performance testing.
New
Key Skills * 3+ years of experience in PeopleSoft testing across HCM, FSCM, CRM, or related modules. * Strong expertise in manual, functional, integration, regression, and performance testing.
New
Role Summary We are seeking an eCOA Study Build Programmer to design, configure, program, and test electronic Clinical Outcome Assessment (eCOA) and clinical data collection systems. The role ensures ...
New
Role Summary We are seeking an eCOA Study Build Programmer to design, configure, program, and test electronic Clinical Outcome Assessment (eCOA) and clinical data collection systems. The role ensures ...
New
Full-time
Posted 20 hours ago
Job description
Roles and Responsibilities
- Design, develop, and document IT Service Management (ITSM) processes, workflows, and governance models aligned with ITIL best practices.
- Define and implement ITIL-based processes including Incident, Problem, Change, Release, Configuration, and Asset Management.
- Drive end-to-end Major Incident Management processes, ensuring timely resolution and stakeholder communication.
- Develop ITSM performance metrics, KPIs, service level agreements (SLAs), and reporting dashboards.
- Work with ITSM platforms such as ServiceNow, BMC Remedy, or equivalent tools, including configurations and integrations.
- Support IT lifecycle activities including planning, requirements definition, design, implementation, testing, migration, and operations.
- Manage asset management and software license tracking processes.
- Oversee availability, capacity, and performance management processes.
- Ensure effective service delivery through SLA monitoring, reporting, and continuous improvement initiatives.
- Collaborate with cross-functional teams for technology refresh, operations, and service optimization.
- Drive process improvement initiatives using methodologies such as Six Sigma, PDCA, or similar frameworks.
- Provide training, documentation, and knowledge transfer for ITSM processes and tools.
- 10+ years of experience in IT Service Management, IT Operations, or related roles.
- Strong knowledge of ITIL frameworks and ITSM concepts.
- Hands-on experience with ITSM platforms such as ServiceNow, BMC, or similar tools.
- Experience designing and documenting ITSM processes and workflows.
- Strong understanding of ITIL performance metrics, SLAs, and reporting structures.
- Experience in Major Incident Management and enterprise service operations.
- Familiarity with IT systems management tools including ticketing and workflow systems.
- Knowledge of process improvement methodologies such as Six Sigma, PDCA, or equivalent.
- Strong communication, stakeholder management, and documentation skills.
- IT Lifecycle Management: planning, analysis, design, implementation, and operations
- Service Delivery: availability, capacity, performance, SLA management
- Service Support: incident, problem, change, release, and configuration management
- IT Operations: asset management, license tracking, infrastructure refresh, and administration