The Digital Marketing Support Specialist will provide operational support across Flat Branch's CRM platforms, serving as the first point of contact for user support, troubleshooting, and training.
The Digital Marketing Support Specialist will provide operational support across Flat Branch's CRM platforms, serving as the first point of contact for user support, troubleshooting, and training.
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Marketing Support information
See salary details
$5.29 - $7.21
0% of jobs
$7.21 - $9.13
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$9.13 - $11.06
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$11.06 - $12.98
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$12.98 - $14.90
13% of jobs
$15.22 is the 25th percentile. Wages below this are outliers.
$14.90 - $16.83
70% of jobs
$16.83 - $18.75
0% of jobs
$18.75 - $20.67
3% of jobs
$20.67 - $22.60
9% of jobs
$22.60 - $24.52
3% of jobs
$24.52 - $26.44
1% of jobs
$5
$17
$26
How much do marketing support jobs pay per hour?
What is a marketing support?
What skills and qualifications are needed for marketing support?
How does marketing support typically collaborate with other teams within a company?
What is the difference between Marketing Support vs Marketing Coordinator?
| Aspect | Marketing Support | Marketing Coordinator |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require associate's degree | Bachelor's degree in marketing, communications, or related field |
| Work Environment | Support teams, marketing departments, often in office settings | Coordinate marketing activities, liaise with teams, often in office or remote |
| Employer & Industry Usage | Used across various industries for assisting marketing teams | Commonly employed in corporate marketing departments, agencies |
| Search & Comparison Intent | Focuses on assisting and supporting marketing tasks | Involves planning, executing, and coordinating marketing campaigns |
Marketing Support roles primarily assist marketing teams with administrative and operational tasks, requiring less specialized education. Marketing Coordinators take on more responsibility in planning and executing marketing campaigns, often requiring a bachelor's degree. Both roles are essential in marketing departments but differ in scope and level of responsibility.
What are 5 careers in marketing support?
What does a marketing support specialist do?
What is the lowest position in marketing support?
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Cities with the most Marketing Support job openings:
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The most popular types of Marketing Support jobs are:
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States with the most job openings for Marketing Support jobs include:
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The top searched job categories for Marketing Support jobs are:

Full-time
Re-posted 4 days ago
Key responsibilities
Provide operational support across CRM platforms, including user support, troubleshooting, and training.
Assist the Marketing team with maintaining assets, managing social media scheduling, and coordinating content approval workflows.
Research industry trends, compile analytics reports, and support strategy presentations to loan officers and referral partners.
Job description
Description
Basic Description:
The Digital Marketing Support Specialist will provide operational support across Flat Branch's CRM platforms, serving as the first point of contact for user support, troubleshooting, and training. They will assist the Digital Marketing team with maintaining assets, managing social media scheduling and reporting, and coordinating content approval workflows. The Digital Marketing Support Specialist will also help research industry trends, compile analytics reports, and support strategy presentations to loan officers and referral partners as needed. This role requires strong organizational skills, attention to detail, and the ability to communicate clearly with team members and employees across the organization.
Responsibilities:
- Provide day-to-day operational support across CRM platforms including Total Expert, Experience.com, and others as assigned, serving as the primary point of contact for basic user support and troubleshooting
- Serve as first point of contact for CRM support tickets, escalating complex issues to senior team members as needed
- Assist the Marketing team in maintaining and uploading marketing assets including email templates, flyers, and campaign materialsย
- Support ongoing CRM training initiatives including user onboarding, platform walkthroughs, and ongoing education for new and existing users
- Coordinate content approval workflows with senior staff and team leads prior to publishing
- Serve as the primary point of contact for social media scheduling across multiple platforms for Social Surge, our automated social media service for loan officers, ensuring content is published accurately and on time
- Pull and compile social media performance reports upon request for Social Surge program participants
- Monitor daily social media activity across channels and flag any issues or anomalies to the appropriate team member
- Assist corporate social media team as needed
- Assist with researching industry trends and compiling analytics reports for marketing leadership
- Provide strategy presentations to loan officers and referral partners as neededย
- Keep active communication with applicable participants on marketing ticketsย
- Any other digital marketing tasks as needed
Requirements
Qualifications & Skills:
- 1-3 years of experience in marketing or a related fieldย ย
- Experience with CRM software such as Salesforce, HubSpot, or Total Expert
- Experience with social media platforms and management tools, including Meta Business Suite
- Familiarity with basic design tools such as Adobe Creative Suite or Canva
- Independent work style yet comfortable collaborating with othersย
- Strong organizational, time management, and problem-solving skills with exceptional attention to detail
- Enjoys a diversity of tasks, and projectsย
- Takes pride and ownership in the work producedย
- Excellent communication skills, with the ability to communicate clearly and effectively to a broad range of employee segments across the company, including senior leadershipย
- Handles constructive criticism from clients and teamย
- Prolonged periods sitting at a desk and working on a computer.ย
About Flat Branch Home Loans
Sourced by ZipRecruiter
Industry
Real estate
Company size
201 - 500 Employees
Headquarters location
Columbia, MO, US
Year founded
2005