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Primary Purpose Performs intermediate skilled mapping, recording, and technical computer work to produce and update tax maps and E911 data for Craven County. Performs advanced cadastral mapping and property data maintenance duties to support accurate land ownership records, property taxation, and emergency services operations within the County's Geographic Information System (GIS) and E911 databases. Employee is responsible for maintaining the integrity and accuracy of the County's parcel mapping and addressing systems by ensuring all ownership transfers, parcel splits, combinations, annexations, and boundary adjustments are properly reviewed and recorded in accordance with established procedures, state statutes, and departmental standards.

The employee also maintains and updates E911 addressing and property location data to support emergency response services, public safety agencies, and County operations. The position requires regular communication and coordination with property owners, surveyors, attorneys, developers, government agencies, emergency services personnel, and other stakeholders to answer questions, explain mapping and addressing procedures, and resolve discrepancies related to cadastral and property data. Work requires a high degree of precision, analytical ability, and attention to detail to ensure the accurate assessment and taxation of property throughout the County.

Work is performed under general supervision of the GIS Administrator and is evaluated through observation, conferences, and results of work performed. Essential Functions Operates the GIS software, creating and maintaining cadastral and E911 data. Maintains GIS database.

Researches, analyzes, interprets, and processes legal documents recorded with the Register of Deeds, including deeds, plats, estates, surveys, easements, subdivisions, rights-of-way, and other land records, to accurately update parcel boundaries, ownership information, and related cadastral data using ESRI ArcGIS Pro software and associated mapping applications. Updates land ownership information initiated by the recording of legal documents (plats, tracts, subdivisions) with the Register of Deeds. Assigns parcels to correct accounts, acreages and tax districts.

Provides customer service in the production of maps for public. Answers telephones, assist with public questions of general information. Provides professional customer service while handling sensitive or complex property-related inquiries.

Maintains records of estates and essential plats. Conducts research on deeds and plats to solve boundary line issues. Generates new and maintains appraisal and ownership records.

Notifies other county departments and stakeholders of changes to jurisdiction boundaries, road names, and addressing. Additional Job Functions Performs related work as required. May be required to serve during times of disaster.

Minimum Education and Experience Graduation from an accredited college or university with a bachelor's degree with coursework in geography, cartography, planning, computer science or related field and some experience with geographic information systems and data entry; or graduation from High School and two years of professional experience with land records, geographical information systems and data entry; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position. Special Requirement Possession of a valid North Carolina driver's license. Must be a Certified Property Mapper by the NC Property Mappers Association or have the ability to obtain certification within two years.

Knowledge, Skills, and Abilities General knowledgeable of GIS systems, database management, and the principles, practices, techniques and equipment used for mapping. Some knowledge of CAMA systems, County addressing and E911 systems and policies. Ability to interpret cadastral, orthoimagery, subdivision and road maps.

Ability to read and interpret deeds, surveys and estates. Ability to read, compare and interpret property maps and records accurately. Ability to prioritize multiple assignments and deadlines.

Ability to maintain comprehensive GIS map records. Ability to produce work with a high degree of accuracy and attention to detail. Ability to communicate effectively both orally and in writing.

Ability to use ESRI ArcGIS Pro software. Ability to establish and maintain effective working relationships and to provide excellent customer service. Skilled at using computers, applicable software, and standard office equipment.

Additional Information Physical Requirements Must be able to physically perform the basic life operational functions of pushing, pulling, grasping, talking, hearing, and repetitive motions. Must be able to perform sedentary work and exert up to 10 pounds of force occasionally to move objects. Must possess the visual acuity to operate a computer terminal, to use measuring devices to inspect small parts, to prepare and analyze data and figures, and to determine neatness, accuracy, and thoroughness of completed work.

Must possess the ability to distinguish a full range of colors.