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Mandarin Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Mandarin Customer Service Representative information

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How much do mandarin customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for mandarin customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Mandarin Customer Service Representative position, and why are they important?

To thrive as a Mandarin Customer Service Representative, you need fluency in both Mandarin and English, excellent communication abilities, and prior customer service experience. Familiarity with CRM software, call center telephony systems, and ticketing platforms is highly valuable for managing customer inquiries efficiently. Outstanding problem-solving skills, patience, and cultural sensitivity enable you to connect with customers and resolve issues effectively. These skills ensure positive customer interactions, foster loyalty, and contribute to overall organizational success.

What are the typical daily responsibilities of a Mandarin Customer Service Representative?

Mandarin Customer Service Representatives handle incoming calls, emails, and chat inquiries from Mandarin-speaking customers, assisting with questions, troubleshooting issues, and providing product or service information. They are responsible for accurately logging interactions and following up on unresolved cases using customer relationship management (CRM) software. In addition, they collaborate with other departments, such as technical support or sales, to ensure comprehensive solutions for customers. This role often involves working in a team environment, where sharing knowledge and best practices helps maintain high-quality service standards.

What is a Mandarin Customer Service Representative job?

A Mandarin Customer Service Representative assists customers by providing support in both Mandarin and English. They handle inquiries, resolve issues, and ensure customer satisfaction through phone, email, or chat. This role is common in industries like e-commerce, travel, and finance, where bilingual support is needed. Strong communication skills, problem-solving abilities, and cultural understanding are essential for success in this position.

More about Mandarin Customer Service Representative jobs
What cities are hiring for Mandarin Customer Service Representative jobs? Cities with the most Mandarin Customer Service Representative job openings:
What are the most commonly searched types of Mandarin Customer Service Representative jobs? The most popular types of Mandarin Customer Service Representative jobs are:
What states have the most Mandarin Customer Service Representative jobs? States with the most job openings for Mandarin Customer Service Representative jobs include:
What job categories do people searching Mandarin Customer Service Representative jobs look for? The top searched job categories for Mandarin Customer Service Representative jobs are:
Mandarin Customer Service Representative jobs near you
Infographic showing various Mandarin Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

HONEST ABE'S HOME SERVICES

Osage Beach, MO

$15.25 - $20.75/hr

Other

Posted 5 days ago

Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they're patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities:

  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Communication method(s) used:

  • Email
  • Phone
  • Chat

Schedule:

  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:

  • Hybrid

Benefits:

  • Flexible schedule
  • On-the-job training

Experience level:

  • 2 years

Shift:

  • Day shift
  • Rotating shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:

  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person

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