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Qantas Customer Service Agent Jobs (NOW HIRING)

Magline, INC

Customer Service Agent

Standish, MI · On-site

$12.75 - $17/hr

Position Role amp; Overview: The Customer Service Agent will interact directly with dealers, end-use customers and sales technicians and representatives to share product knowledge, confirm pricing

Limitless East Marketing

Customer Service Agent

Miami, FL · On-site

$14.75 - $19.75/hr

Company Description Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm -

Nexxaworks

Customer Service Agent

Miami, FL

$14.75 - $19.75/hr

Company Description Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm -

New

Alphabe Insight Inc

Customer Service Agent

Miami, FL · On-site

$14.75 - $19.75/hr

Company Description Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm -

Talent Haven HR

Customer Service Agent

Milwaukee, WI

$15.25 - $20.50/hr

Position Overview We are looking for a Customer Service Agent to assist customers with inquiries, appointment scheduling, and service support. This position plays an important role in creating a

CAVU Holdings (AMER) Inc.

Customer Service Agent

Chicago, IL · Hybrid

$16 - $21.50/hr

Description Customer Service Agent AMER Hybrid / Indianapolis About Us For airports, for partners, for people. We are CAVU. Founded by MAG (Manchester Airports Group) and backed by over 80 years of

MAX-USA

Be Seen First

Customer Service Agent

Tampa, FL · On-site

$16 - $18/hr

The Customer Service Agent plays a vital role in ensuring customer satisfaction by providing timely and effective support through email and phone calls. Reporting directly to the Customer Service

Camping World

Customer Service Agent

Island Lake, IL · On-site

$16.65 - $20/hr

Camping World is seeking a Customer Service Agent for our growing team. This is a HYBRID schedule - work in office (Island Lake, IL) 2 -3 times per week and remote the other days. This customer

Hrmango

Customer Service Agent

Salt Lake City, UT · On-site

$10/hr

HRmango is hiring for a prestigious innovator in the auto rental industry that has career advancement, financial security and growth potential! We're looking for a fun and personable Front Desk

HRmango

Customer Service Agent

Salt Lake City, UT

$10/hr

HRmango is hiring for a prestigious innovator in the auto rental industry that has career advancement, financial security and growth potential. We're looking for a fun and personable Front Desk

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All JobsQantas Customer Service Agent Jobs

Qantas Customer Service Agent information

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$18

$27

How much do qantas customer service agent jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for qantas customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Qantas Customer Service Agent vs Virgin Australia Customer Service Agent?

AspectQantas Customer Service AgentVirgin Australia Customer Service Agent
CredentialsCustomer service experience, communication skills, possibly aviation or travel certificationsCustomer service experience, communication skills, travel or airline-specific training
Work EnvironmentAirports, airline call centers, ticketing countersAirports, airline ticketing desks, customer support centers
Employer & IndustryQantas Airways, airline industryVirgin Australia, airline industry
Common Search & ComparisonQantas Customer Service Agent vs Virgin Australia Customer Service Agent

Both Qantas and Virgin Australia Customer Service Agents handle passenger inquiries, ticketing, and support within the airline industry. While their roles are similar, differences may include specific airline policies, branding, and training programs. Both positions require strong communication skills and customer service experience, making them comparable in credentials and work environment.

How to become an airport customer service agent?

To become an airport customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to handle stressful situations. Relevant experience in customer service, knowledge of airline policies, and sometimes certification in safety or security procedures are also beneficial. Training is usually provided on the job, and bilingual abilities can be an advantage.

What does a Qantas Customer Service Agent do?

A Qantas Customer Service Agent assists passengers with various needs at the airport, including check-in, boarding, baggage inquiries, and providing flight information. They ensure a smooth travel experience by resolving customer issues, helping with special requests, and maintaining high service standards. These agents also play a key role in upholding Qantas's reputation for excellent customer service by delivering friendly and efficient support to travelers.

How much do Qantas Employees get paid?

Qantas Customer Service Agents typically earn an hourly wage that ranges from AUD 25 to AUD 35, depending on experience and location. Salaries may also include shift differentials and benefits such as travel discounts and health insurance, with full-time roles offering annual salaries around AUD 50,000 to AUD 70,000.

What are the key skills and qualifications needed to thrive as a Qantas Customer Service Agent, and why are they important?

To thrive as a Qantas Customer Service Agent, you need excellent interpersonal skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with airline reservation systems, check-in software, and ticketing tools such as Amadeus or Sabre is often required. Outstanding communication, patience, and the ability to stay calm under pressure help agents deliver exceptional service. These skills ensure efficient operations, enhance passenger satisfaction, and uphold Qantas's reputation for quality customer care.

What does a customer service agent do at Qantas?

A Qantas customer service agent assists passengers with check-in, boarding, and flight information, providing support both at the airport and over the phone. They handle booking changes, resolve customer issues, and ensure a positive travel experience, often using airline reservation systems and communication skills.

Do you get free flights if you work for Qantas?

Qantas customer service agents are eligible for airline travel benefits, including discounted or free flights for themselves and sometimes their family. These benefits typically depend on company policies, seniority, and travel restrictions, and employees often need to meet certain criteria or complete training to access them.

What are some common challenges faced by Qantas Customer Service Agents, and how can they be managed effectively?

Qantas Customer Service Agents often deal with high volumes of passengers, especially during peak travel times, which can lead to challenging situations such as flight delays, lost baggage, or upset customers. Effective communication, patience, and quick problem-solving skills are essential for managing these scenarios. Agents are supported by team leads and have access to resources and training to help resolve customer concerns efficiently. Building rapport with colleagues and maintaining a positive attitude can help agents navigate the fast-paced and dynamic airport environment.
More about Qantas Customer Service Agent jobs
What job categories do people searching Qantas Customer Service Agent jobs look for? The top searched job categories for Qantas Customer Service Agent jobs are:
Qantas Customer Service Agent jobs near you
Customer Service Agent

Customer Service Agent

Magline, INC

Standish, MI • On-site

$12.75 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Position Role amp; Overview:

The Customer Service Agent will interact directly with dealers, end-use customers and sales technicians and representatives to share product knowledge, confirm pricing information, and manage order processing consistent with the published lead-time schedule. The Customer Service Agent is a frontline Magliner brand ambassador. The Customer Service Agent will provide information through online chats, the call center, and email. The candidate must be able to communicate effectively and provide a timely world-class customer experience.
Responsibilities:
The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include:
  • Entering order/transactional information within all platforms (ERP system, portals, etc.) with urgency and accuracy
  • Assistance with orders, errors, warranties, account questions, cancelations, complaints, and other product and service inquiries
  • Problem solving to offer solutions and ensure the customer’s needs are met
  • Providing exceptional service to both internal and external customers
  • Processing new accounts and maintaining existing account information through CRM and other data repositories
  • Serving as the primary telephone contact for dealers, end-use customers, and sales technicians and representatives
Requirements:
  • Bachelor’s degree preferred; or minimum 3 years of customer service experience
  • Experience in a manufacturing setting working with a team of peers
  • Fluent in Microsoft Office programs; experience with ERP platforms is preferred
  • Ability to utilize strategic selling and interpersonal skills when speaking or typing
  • Ability to multi-task in a fast-paced environment
  • Strong organizational skills, problem solving, and decision making
Fit with Magline Core Values and Vision:
Core Values:
  • Does the Right Thing – Protect Magline’s reputation as you would your own; Be vulnerable – you’re not perfect
  • Be Accountable – No Excuses! – Own your role and your actions; embrace and learn from mistakes
  • Pursues Excellence – Find excitement in your position; Stay centered and keep your focus; Strive for your best
  • Others Before Self – Strive for the greater good; Provide value for others; Value individual differences
  • Have Grit – Passion and perseverance through challenges; Exceptional performance and success; Ongoing quest for improvement
Vision:
  • To make work easier and safer by delivering professional grade moving and lifting equipment supported by world class customer service.
Benefits:
Magline offers a robust benefit package including:
  • Medical with HSA/FSA, dental, and vision insurance
  • Medical allowance
  • Profit sharing
  • Company paid life insurance, spousal and child coverage
  • Company paid short- and long-term disability coverage
  • 401(k) with company match
  • Paid time off
  • Paid Holidays
  • Employee referral Program
  • Tuition assistance
  • Employee Assistance Program

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