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Qantas Customer Service Agent Jobs (NOW HIRING)

Magline, INC

Customer Service Agent

Standish, MI · On-site

$12.75 - $17/hr

The Customer Service Agent will interact directly with dealers, end-use customers and sales technicians and representatives to share product knowledge, confirm pricing information, and manage order ...

OakTree Staffing

Be Seen First

Customer Service Agent

Irving, TX · On-site

$18 - $21/hr

Customer Service Agent Location: Irving, TX Description * Take inbound mortgage servicing calls. * Provide customer service in a call center environment. * Call center experience is required.

ERIC W SNYDER INSURANCE

Customer Service Agent

Parkton, MD · On-site

$60K - $75K/yr

As a Customer Service Agent, you will work with our experienced team to help provide excellent service to our Personal Lines clients. A friendly, customer-service oriented personality and a positive ...

Nexxaworks

Customer Service Agent

Miami, FL

$14.75 - $19.75/hr

Position Overview We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing ...

Alphabe Insight Inc

Customer Service Agent

Miami, FL · On-site

$14.75 - $19.75/hr

Position Overview We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing ...

Limitless East Marketing

Customer Service Agent

Miami, FL · On-site

$14.75 - $19.75/hr

Position Overview We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing ...

Eric W Snyder Insurance

Customer Service Agent

Parkton, MD · On-site

$60K - $75K/yr

As a Customer Service Agent, you will work with our experienced team to help provide excellent service to our Personal Lines clients. A friendly, customer-service oriented personality and a positive ...

Service Minds LLC

Customer Service Agent

Bradenton, FL · On-site

$17 - $18/hr

Customer Service Agent Are you great with people, confident on the phone, and motivated by helping customers while achieving goals? Looking for a position where your communication skills, customer ...

SERVICE MINDS LLC

Customer Service Agent

Bradenton, FL

$17 - $18/hr

Customer Service Agent Are you great with people, confident on the phone, and motivated by helping customers while achieving goals? Looking for a position where your communication skills, customer ...

Consider Posh Pro

Customer Service Agent

Oklahoma City, OK

$14.50 - $19.25/hr

We are seeking a dedicated and personable Customer Service Agent to join our dynamic team. In this role, you will be the primary point of contact for our customers, handling inquiries, resolving ...

Alphabe Insight Inc

Customer Service Agent

Oklahoma City, OK · On-site

$14.50 - $19.25/hr

We are seeking a dedicated and personable Customer Service Agent to join our dynamic team. In this role, you will be the primary point of contact for our customers, handling inquiries, resolving ...

ARCAN Capital

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

Arcan Capital

Customer Service Agent

Orange Beach, AL · On-site

$13.25 - $18/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

DSV Global Transportation

Customer Service Agent

Buffalo, NY · On-site

$15 - $20/hr

Customer Service Agent Location: Saudi Arabia, Riyadh Role Summary: As Customer Service Agent you will be responsible for maintaining outstanding Customer Service standards through operational ...

Service Legends

Customer Service Agent

Des Moines, IA · On-site

$20 - $23/hr

CUSTOMER SERVICE AGENT - Job Summary We're searching for a Customer Service Agent to join our organization. This role is the first point of contact for many of our clients and is primarily focused on ...

Service Legends

Customer Service Agent

Des Moines, IA · On-site

$20 - $23/hr

CUSTOMER SERVICE AGENT - Job SummaryWe're searching for a Customer Service Agent to join our organization. This role is the first point of contact for many of our clients and is primarily focused on ...

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Qantas Customer Service Agent information

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$9

$18

$27

How much do qantas customer service agent jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for qantas customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What does a Qantas Customer Service Agent do?

A Qantas Customer Service Agent assists passengers with various needs at the airport, including check-in, boarding, baggage inquiries, and providing flight information. They ensure a smooth travel experience by resolving customer issues, helping with special requests, and maintaining high service standards. These agents also play a key role in upholding Qantas's reputation for excellent customer service by delivering friendly and efficient support to travelers.

What are the key skills and qualifications needed to thrive as a Qantas Customer Service Agent?

To thrive as a Qantas Customer Service Agent, you need excellent interpersonal skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with airline reservation systems, check-in software, and ticketing tools such as Amadeus or Sabre is often required. Outstanding communication, patience, and the ability to stay calm under pressure help agents deliver exceptional service. These skills ensure efficient operations, enhance passenger satisfaction, and uphold Qantas's reputation for quality customer care.

What are some common challenges faced by Qantas Customer Service Agents, and how can they be managed effectively?

Qantas Customer Service Agents often deal with high volumes of passengers, especially during peak travel times, which can lead to challenging situations such as flight delays, lost baggage, or upset customers. Effective communication, patience, and quick problem-solving skills are essential for managing these scenarios. Agents are supported by team leads and have access to resources and training to help resolve customer concerns efficiently. Building rapport with colleagues and maintaining a positive attitude can help agents navigate the fast-paced and dynamic airport environment.

What is the difference between Qantas Customer Service Agent vs Virgin Australia Customer Service Agent?

AspectQantas Customer Service AgentVirgin Australia Customer Service Agent
CredentialsCustomer service experience, communication skills, possibly aviation or travel certificationsCustomer service experience, communication skills, travel or airline-specific training
Work EnvironmentAirports, airline call centers, ticketing countersAirports, airline ticketing desks, customer support centers
Employer & IndustryQantas Airways, airline industryVirgin Australia, airline industry
Common Search & ComparisonQantas Customer Service Agent vs Virgin Australia Customer Service Agent

Both Qantas and Virgin Australia Customer Service Agents handle passenger inquiries, ticketing, and support within the airline industry. While their roles are similar, differences may include specific airline policies, branding, and training programs. Both positions require strong communication skills and customer service experience, making them comparable in credentials and work environment.

How do I become a Qantas customer service agent?

To become a Qantas customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and previous experience in customer service or hospitality. Applicants usually apply online through the company's careers portal, undergo interviews and training, and may need to obtain relevant certifications or clearances depending on the role's requirements.
More about Qantas Customer Service Agent jobs

What job categories do people searching Qantas Customer Service Agent jobs look for?

The top searched job categories for Qantas Customer Service Agent jobs are:

Qantas Customer Service Agent jobs near you
Infographic showing various Qantas Customer Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Service Agent

Magline, INC

Standish, MI • On-site

$12.75 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Key responsibilities

  • Interact with dealers, end-use customers, and sales technicians to share product knowledge, confirm pricing, and manage order processing.

  • Support internal and external customers through email, chat, and phone calls by entering order information, assisting with inquiries, and resolving issues.

  • Process new accounts, maintain existing account information, and serve as the primary contact for dealers and customers.

Job description

Position Role amp; Overview:

The Customer Service Agent will interact directly with dealers, end-use customers and sales technicians and representatives to share product knowledge, confirm pricing information, and manage order processing consistent with the published lead-time schedule. The Customer Service Agent is a frontline Magliner brand ambassador. The Customer Service Agent will provide information through online chats, the call center, and email. The candidate must be able to communicate effectively and provide a timely world-class customer experience.
Responsibilities:
The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include:
  • Entering order/transactional information within all platforms (ERP system, portals, etc.) with urgency and accuracy
  • Assistance with orders, errors, warranties, account questions, cancelations, complaints, and other product and service inquiries
  • Problem solving to offer solutions and ensure the customer’s needs are met
  • Providing exceptional service to both internal and external customers
  • Processing new accounts and maintaining existing account information through CRM and other data repositories
  • Serving as the primary telephone contact for dealers, end-use customers, and sales technicians and representatives
Requirements:
  • Bachelor’s degree preferred; or minimum 3 years of customer service experience
  • Experience in a manufacturing setting working with a team of peers
  • Fluent in Microsoft Office programs; experience with ERP platforms is preferred
  • Ability to utilize strategic selling and interpersonal skills when speaking or typing
  • Ability to multi-task in a fast-paced environment
  • Strong organizational skills, problem solving, and decision making
Fit with Magline Core Values and Vision:
Core Values:
  • Does the Right Thing – Protect Magline’s reputation as you would your own; Be vulnerable – you’re not perfect
  • Be Accountable – No Excuses! – Own your role and your actions; embrace and learn from mistakes
  • Pursues Excellence – Find excitement in your position; Stay centered and keep your focus; Strive for your best
  • Others Before Self – Strive for the greater good; Provide value for others; Value individual differences
  • Have Grit – Passion and perseverance through challenges; Exceptional performance and success; Ongoing quest for improvement
Vision:
  • To make work easier and safer by delivering professional grade moving and lifting equipment supported by world class customer service.
Benefits:
Magline offers a robust benefit package including:
  • Medical with HSA/FSA, dental, and vision insurance
  • Medical allowance
  • Profit sharing
  • Company paid life insurance, spousal and child coverage
  • Company paid short- and long-term disability coverage
  • 401(k) with company match
  • Paid time off
  • Paid Holidays
  • Employee referral Program
  • Tuition assistance
  • Employee Assistance Program

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