ZipRecruiter

Log In

1

Mandarin Customer Service Representative Jobs (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsMandarin Customer Service Representative Jobs

Mandarin Customer Service Representative information

See salary details

$9

$18

$26

How much do mandarin customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for mandarin customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Mandarin customer service representative position, and why are they important?

To thrive as a Mandarin Customer Service Representative, you need fluency in both Mandarin and English, excellent communication abilities, and prior customer service experience. Familiarity with CRM software, call center telephony systems, and ticketing platforms is highly valuable for managing customer inquiries efficiently. Outstanding problem-solving skills, patience, and cultural sensitivity enable you to connect with customers and resolve issues effectively. These skills ensure positive customer interactions, foster loyalty, and contribute to overall organizational success.

What are the typical daily responsibilities of a Mandarin customer service representative?

Mandarin Customer Service Representatives handle incoming calls, emails, and chat inquiries from Mandarin-speaking customers, assisting with questions, troubleshooting issues, and providing product or service information. They are responsible for accurately logging interactions and following up on unresolved cases using customer relationship management (CRM) software. In addition, they collaborate with other departments, such as technical support or sales, to ensure comprehensive solutions for customers. This role often involves working in a team environment, where sharing knowledge and best practices helps maintain high-quality service standards.

How to get hired as a Mandarin Customer Service Representative?

To get hired as a Mandarin Customer Service Representative, candidates should have fluency in Mandarin and English, strong communication skills, and customer service experience. Employers often look for familiarity with customer service software and may require a high school diploma or equivalent. Applying through company websites, job boards, and preparing for interviews that assess language proficiency and problem-solving skills can improve chances of hiring.

Can I work in a call center without experience as a Mandarin Customer Service Representative?

Mandarin Customer Service Representative roles often do not require prior experience, as companies may provide training on product knowledge and customer service skills. Fluency in Mandarin and good communication skills are typically essential, while familiarity with call center software can be beneficial. Entry-level positions are common for those new to the field.

What is a Mandarin customer service representative?

A Mandarin Customer Service Representative assists customers by providing support in both Mandarin and English. They handle inquiries, resolve issues, and ensure customer satisfaction through phone, email, or chat. This role is common in industries like e-commerce, travel, and finance, where bilingual support is needed. Strong communication skills, problem-solving abilities, and cultural understanding are essential for success in this position.

More about Mandarin Customer Service Representative jobs

What cities are hiring for Mandarin Customer Service Representative jobs?

Cities with the most Mandarin Customer Service Representative job openings:

What are the most commonly searched types of Mandarin Customer Service Representative jobs?

The most popular types of Mandarin Customer Service Representative jobs are:

What states have the most Mandarin Customer Service Representative jobs?

States with the most job openings for Mandarin Customer Service Representative jobs include:

What job categories do people searching Mandarin Customer Service Representative jobs look for?

The top searched job categories for Mandarin Customer Service Representative jobs are:

Mandarin Customer Service Representative jobs near you
Infographic showing various Mandarin Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep

Universal Waste Systems

Los Angeles, CA • On-site

$19 - $23/hr

Full-time

Posted 23 days ago

Job description

*Trash experience a plus

Description

The primary role of the Customer Service Representative is to provide timely, tailored, efficient and courteous assistance to customers and prospective customers in a high-volume call center.

Essential Responsibilities

1. Respond to a large variety of customer calls, web submissions and in-person visits including service inquiries and changes, complaints, billing and payment.

2. Log all customer service interactions into customer records.

3. Perform data entry, maintain accurate customer records and prepare various reports upon request paying close attention to accuracy and detail.

4. Meet and exceed departmental and municipality-governed metrics expectations.

5. Facilitate communication between customers and staff to coordinate services.

6. Maintain a working knowledge of company and industry products and services.

7. Participate in Department and Company-wide trainings to increase skill sets and improve service.

Knowledge, Skills & Abilities

Knowledge of:

  • Superior customer service-related techniques and telephone etiquette.
  • Modern office practices and procedures including the use of standard computer programs such as Microsoft Word, Excel, Outlook, Search Engines and Google Maps.
  • Proper spelling, grammar, punctuation and word choice.
  • Multi-line call center and customer relationship management software (Tower experience a plus).

Ability to:

  • Actively listen to, and empathize with, customer concerns.
  • Employ de-escalation and conflict-resolution methodologies.
  • Maintain a positive attitude with customers and coworkers.
  • Proactively establish trust and credibility with customers and coworkers by maintaining accountability.
  • Contribute to the team dynamic by promoting inclusion, support and collaboration amongst coworkers.
  • Take initiative, self-manage time and productivity through multitasking.
  • Effectively and concisely communicate both orally and in writing.
  • Learn the products and services offered by Universal Waste Systems, Inc.
  • Anticipate customer needs and recommend appropriate products and services.
  • Type 40 WPM

Education, Training & Experience

1. Three years of related experience working in a high-volume call center required.

2. High school diploma or GED preferred.

3. Experience in the resource recovery industry preferred.

4. Bilingual (Spanish, Mandarin, Korean, Vietnamese, Tagalog, Armenian & Farsi) a plus.

Supplemental Information

Universal Waste Systems celebrates diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.