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Mandarin Customer Service Representative Jobs (NOW HIRING)

actionenv

Customer Service Representative

Teaneck, NJ

$17.75 - $24/hr

Customer Service Representative Interstate Waste Services, Inc., headquartered in Teaneck, NJ, is ... Spanish or Mandarin is a plus Career opportunities We believe in providing the training and ...

AtWork - Santa Ana

Customer Service

Irvine, CA · On-site

$20/hr

Customer Service Representative (Mandarin Required) Are you a people person who enjoys building relationships and helping others? Join our fast-growing, team-oriented company where your skills are ...

United Employment Solutions, Inc.

Be Seen First

Customer Service Representative

El Monte, CA · On-site

$21/hr

The Customer Service Representative will work closely with sales, marketing, warehouse, data ... Bilingual in English and Spanish or English and Mandarin required. * Strong verbal and written ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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How much do mandarin customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for mandarin customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Mandarin Customer Service Representative position, and why are they important?

To thrive as a Mandarin Customer Service Representative, you need fluency in both Mandarin and English, excellent communication abilities, and prior customer service experience. Familiarity with CRM software, call center telephony systems, and ticketing platforms is highly valuable for managing customer inquiries efficiently. Outstanding problem-solving skills, patience, and cultural sensitivity enable you to connect with customers and resolve issues effectively. These skills ensure positive customer interactions, foster loyalty, and contribute to overall organizational success.

What are the typical daily responsibilities of a Mandarin Customer Service Representative?

Mandarin Customer Service Representatives handle incoming calls, emails, and chat inquiries from Mandarin-speaking customers, assisting with questions, troubleshooting issues, and providing product or service information. They are responsible for accurately logging interactions and following up on unresolved cases using customer relationship management (CRM) software. In addition, they collaborate with other departments, such as technical support or sales, to ensure comprehensive solutions for customers. This role often involves working in a team environment, where sharing knowledge and best practices helps maintain high-quality service standards.

What is a Mandarin Customer Service Representative job?

A Mandarin Customer Service Representative assists customers by providing support in both Mandarin and English. They handle inquiries, resolve issues, and ensure customer satisfaction through phone, email, or chat. This role is common in industries like e-commerce, travel, and finance, where bilingual support is needed. Strong communication skills, problem-solving abilities, and cultural understanding are essential for success in this position.

More about Mandarin Customer Service Representative jobs
What cities are hiring for Mandarin Customer Service Representative jobs? Cities with the most Mandarin Customer Service Representative job openings:
What are the most commonly searched types of Mandarin Customer Service Representative jobs? The most popular types of Mandarin Customer Service Representative jobs are:
What states have the most Mandarin Customer Service Representative jobs? States with the most job openings for Mandarin Customer Service Representative jobs include:
What job categories do people searching Mandarin Customer Service Representative jobs look for? The top searched job categories for Mandarin Customer Service Representative jobs are:
Mandarin Customer Service Representative jobs near you
Infographic showing various Mandarin Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

actionenv

Teaneck, NJ

$17.75 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Customer Service Representative

Interstate Waste Services, Inc., headquartered in Teaneck, NJ, is one of the largest and fastest growing private solid waste and recycling companies in the country. We service customers in Southern New York State and throughout New Jersey, and in New York City through our subsidiary Action Environmental Services.
We're taking Customer Service at IWS to a new level. IWS is dedicated to enhancing the customer experience, and exceeding customer expectations with every contact. When you join the IWS family, you're welcomed onto a team that values the importance of supporting a culture where all employees are empowered to be innovative, are advocates for success, and like to have fun while doing so.
About You
You're an energetic professional who seeks a challenging position on a growing customer service team. You desire to work in a fast-paced and collaborative environment where your strong attention to detail and ability to prioritize competing responsibilities allow you to excel.
You're obsessed with providing exceptional customer service, whether it's to internal or external customers.
You have strong critical thinking and analytical skills. Your written and verbal communication skills allow you to easily and effectively deliver information in a precise, direct and concise manner.
Job Description
The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team. Reporting to the Customer Service Supervisor, the purpose of this position is to be the primary point of contact for existing and potential customers, as well as the liaison between other departments, including billing, operations and sales. The right candidate will blend a sense of ownership with strong communication skills and a desire to deliver an exceptional customer experience. The position is based on a 40-hour work week. Occasional work on-site in one of our depots and weekend work from home is required.
Responsibilities
Receive and process incoming calls and emails from customers
Collaborate with the billing, sales, and operations teams to deliver on customer expectations
Identify and resolve customer service issues in a timely manner, including missed pick-ups and service-related issues
Provide service and pricing recommendations to new and existing customers
Manage difficult customer situations and respond promptly to service requests to meet customer commitments
Work quickly and efficiently in a fast-paced environment in order to process customer requests
Process orders in an accurate and timely manner, and demonstrate excellent follow through on assignments and inquiries
Able to deal with frequent changes in the work environment throughout company expansion
Additional duties as assigned
Skills/Experience Requirements
1+ years of professional business experience (including college internships)
College degree a plus
Strong technical/computer skills, including MS Office products (Excel, Word, Outlook)
Excellent verbal and written communication skills
Strong customer focus; ability to provide superior customer service to internal and external customers
Ability to work comfortably and professionally in a dynamic and collaborative environment
Strong organizational and time management skills, ability to prioritize multiple assignments and meet all deadlines with minimal supervision and strong attention to detail
Ability to work a flexible schedule, including overtime, to meet business and workgroup needs
Fluency in English required; bilingual Spanish or Mandarin is a plus
Career opportunities
We believe in providing the training and development you need to grow your career with Interstate Waste Services. Many of our supervisors, managers, and other leadership staff started their careers as helpers, drivers, or dispatchers. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Salary and Benefits
Interstate Waste Services is committed to providing a world class workplace to all employees. Each eligible employee receives a competitive total compensation package including competitive pay, 401k benefits with company match, medical, dental, vision, life insurance and more. Our employees also receive paid time off and holidays.

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