Manager, AI Audit Innovation
$103K - $135K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... The AI Audit Innovation Manager will build and implement AI and automation solutions that ...
$103K - $135K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... The AI Audit Innovation Manager will build and implement AI and automation solutions that ...
$103K - $135K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... The AI Audit Innovation Manager will build and implement AI and automation solutions that ...
$107K - $140K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... The AI Audit Innovation Manager will build and implement AI and automation solutions that ...
$107K - $140K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... The AI Audit Innovation Manager will build and implement AI and automation solutions that ...
$104K - $137K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... The AI Audit Innovation Manager will build and implement AI and automation solutions that ...
$104K - $137K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... The AI Audit Innovation Manager will build and implement AI and automation solutions that ...
$121K - $160K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... The AI Audit Innovation Manager will build and implement AI and automation solutions that ...
$121K - $160K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... The AI Audit Innovation Manager will build and implement AI and automation solutions that ...
$143K - $212K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job leads complex projects related to risk management, collaborates with teams to identify ...
$143K - $212K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job leads complex projects related to risk management, collaborates with teams to identify ...
$130K - $193K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job leads complex projects related to risk management, collaborates with teams to identify ...
$130K - $193K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job leads complex projects related to risk management, collaborates with teams to identify ...
Chicago, IL · On-site
$143K - $212K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job leads complex projects related to risk management, collaborates with teams to identify ...
Chicago, IL · On-site
$143K - $212K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job leads complex projects related to risk management, collaborates with teams to identify ...
$143K - $212K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job leads complex projects related to risk management, collaborates with teams to identify ...
$143K - $212K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job leads complex projects related to risk management, collaborates with teams to identify ...
$130K - $193K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job leads complex projects related to risk management, collaborates with teams to identify ...
$130K - $193K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job leads complex projects related to risk management, collaborates with teams to identify ...
Austin, TX · On-site
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... Directly manage software development projects (including program management) and execution through ...
Austin, TX · On-site
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... Directly manage software development projects (including program management) and execution through ...
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... Directly manage software development projects (including program management) and execution through ...
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... Directly manage software development projects (including program management) and execution through ...
$143K - $212K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job leads complex projects related to risk management, collaborates with teams to identify ...
$143K - $212K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job leads complex projects related to risk management, collaborates with teams to identify ...
Chicago, IL · On-site
$130K - $193K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job leads complex projects related to risk management, collaborates with teams to identify ...
Chicago, IL · On-site
$130K - $193K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job leads complex projects related to risk management, collaborates with teams to identify ...
San Jose, CA · On-site
$160K - $238K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job manages software development projects, implements processes, ensures project delivery ...
San Jose, CA · On-site
$160K - $238K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job manages software development projects, implements processes, ensures project delivery ...
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... We also help merchants connect with their customers, process exchanges and returns, and manage risk.
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... We also help merchants connect with their customers, process exchanges and returns, and manage risk.
Austin, TX · On-site
$160K - $238K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job manages software development projects, implements processes, ensures project delivery ...
Austin, TX · On-site
$160K - $238K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job manages software development projects, implements processes, ensures project delivery ...
Chicago, IL · On-site
$160K - $238K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job manages software development projects, implements processes, ensures project delivery ...
Chicago, IL · On-site
$160K - $238K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job manages software development projects, implements processes, ensures project delivery ...
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... We also help merchants connect with their customers, process exchanges and returns, and manage risk.
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... We also help merchants connect with their customers, process exchanges and returns, and manage risk.
San Jose, CA · On-site
$160K - $238K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job manages software development projects, implements processes, ensures project delivery ...
San Jose, CA · On-site
$160K - $238K/yr
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... This job manages software development projects, implements processes, ensures project delivery ...
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... The Senior Manager of Internal Controls for SE is a strategic leader responsible for driving a ...
Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to ... The Senior Manager of Internal Controls for SE is a strategic leader responsible for driving a ...
$28.5K - $36.2K
9% of jobs
$36.2K - $44K
15% of jobs
$44.3K is the 25th percentile. Wages below this are outliers.
$44K - $51.7K
16% of jobs
The median wage is $57.3K / yr.
$51.7K - $59.4K
14% of jobs
$66.5K is the 75th percentile. Wages above this are outliers.
$59.4K - $67.1K
23% of jobs
$67.1K - $74.9K
8% of jobs
$74.9K - $82.6K
3% of jobs
$82.6K - $90.3K
3% of jobs
$90.3K - $98K
4% of jobs
$98K - $105.8K
2% of jobs
$105.8K - $113.5K
2% of jobs
$28.5K
$62.7K
$113.5K
| Aspect | Manager Venmo | Customer Support Specialist Venmo |
|---|---|---|
| Required Credentials | Relevant experience in management, finance, or tech; sometimes a degree in business or related field | Customer service experience; communication skills; sometimes a degree or certification in customer support |
| Work Environment | Supervisory role overseeing teams, strategic planning, and project management | Handling customer inquiries, troubleshooting, and providing support via chat, email, or phone |
| Employer & Industry Usage | Financial technology companies, digital payment platforms |
The main difference between Manager Venmo and Customer Support Specialist Venmo lies in their responsibilities and experience requirements. Managers focus on team leadership, strategy, and operations, while Customer Support Specialists handle user inquiries and technical issues. Both roles are essential within the digital payments industry, but they serve different functions and require different skill sets.

6.8
Based on 18 frontline employees who took The Breakroom Quiz
15th of 17 rated payment service providers
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
This role is responsible for designing, developing, and deploying AI-powered solutions that enhance the Global Internal Audit team's efficiency and effectiveness. The AI Audit Innovation Manager will build and implement AI and automation solutions that streamline audit workflows and strengthen control evaluation processes.Job Description:
Partner with audit teams to define andbuild high impactAI use cases, translating auditobjectivesinto scalable technical solutions.
Lead the end-to-end design and deployment of AI-powered applications and automation frameworks across audit workflows, partneringwith cross functional teams toensure solutionscomply withenterprise AI governance standards andregulatory requirements
Establish performance metrics and continuouslyoptimizesolutions to drive measurable improvements in audit efficiency and effectiveness.
Produce andmaintaincomprehensive technical documentation, including model artifacts, system architecture diagrams, validation protocols, and data lineage documentation to ensure transparency and auditability.
Drive adoption of AI solutions within Internal Audit by designing user-centric implementations, communicating technical concepts in accessible terms, and providing training and hands-on support to ensure audit teams successfully integrate AI into their daily workflows.
Continuously evaluate emerging AI, machine learning, and LLM technologies todeterminetheir applicability and scalability within Internal Audit environments.
Evaluate andleverageenterprise AI platforms and LLM tools to build fit-for-purpose audit solutions,optimizing forsecurity, scalability, governance alignment, and workflow integration.
Serve as the technical lead for audit managementsystem, ensuring scalable integration of AI tools, workflow automation, and enterprise platform connectivity.
What do you need to bring
6years of experience in data science, AI/ML, analytics, or advanced engineering roles
Bachelor's degree in Computer Science, Engineering, Statistics, or related field
Hands onexperience designing and deploying AI/ML solutions in production
Experience with enterprise LLM tools (e.g., Claude, ChatGPT, Perplexity)
Experience building or managing AI agents and automation frameworks
Advancedproficiencyin Python and SQL
Experience implementing CI/CD, containerization, orMLOpspractices.
Experience withJupyterNotebooks and large-scale data platforms (e.g.,BigQuery)
Experience with cloud platforms (AWS, Azure, GCP) and related AI services
Understanding of model governance, validation, and responsible AI practices
Additional Responsibilities & Preferred Qualifications:
Experience in Internal Audit, Risk, Compliance, or Financial Services
Experienceintegrating AI tools with enterprise systems
Familiarity with audit management systems or GRC platforms
Advanced degree (MS or PhD) in Machine Learning, Statistics, or Computer Science
Subsidiary:
PayPalTravel Percent:
0-
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:Primary Location | Pay Range:
Chicago, Illinois | ($160,500.00 - $238,700.00 Annually)Additional Location(s) | Pay Range:
San Jose, California | ($176,500.00 - $262,350.00 Annually) Austin, Texas | ($160,500.00 - $238,700.00 Annually) Scottsdale, Arizona | ($152,500.00 - $226,600.00 Annually) Omaha, Nebraska | ($152,500.00 - $226,600.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most.We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
Sourced by ZipRecruiter
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Software development
10,000+ Employees
San Jose, CA, US
1998