Company Name: IG US Holdings, Inc.
Role: Lifecycle Marketing Manager
Location: Chicago, IL - Hybrid 3 days/week in office
We'reย looking for a strategicย Lifecycle Marketing Managerย to own andย optimizeย the complete customer journey from acquisition through retention.ย You'llย drive trading account growth and sustained engagement through data-driven, personalized campaigns across email, SMS, push, and in-app messaging.ย
You'llย lead a team and collaborate cross-functionally with Marketing, Product, Analytics, Creative, and Compliance to deliver on shared business KPIs.ย
Whatย You'llย Do:ย
Strategy & Executionย
- Develop and execute lifecycle marketing strategies to drive trading account growth and maximize customer lifetime valueย
- Own acquisition, activation, engagement, retention, and win-back targets across the customer journeyย
- Plan, build, and launch personalized multi-channel campaigns across email, SMS, push notifications, and in-app messagingย
- Design and deploy automated campaignsย leveragingย behavioral triggers and lifecycle stageย
- Manage marketing automation platforms and ensure seamless integration with our tech stack
Optimization & Analyticsย
- Manage a rigorous CRO and experimentation roadmap toย optimizeย full-funnel program performanceย
- Define success metrics and KPIs,ย monitorย performance, and deliver regular readouts to leadershipย
- Use data analytics tools to derive actionable insights and drive continuous improvementย
- Build sophisticated customer segmentation and personalization strategies at scale
Leadership & Collaborationย
- Lead and mentor a team ofย up to 3ย lifecycle marketing professionalsย
- Partner with Product and Product Marketing to align lifecycle efforts with product launches and business goalsย
- Work with Creative to develop compelling messaging and assets that resonate with tradersย
- Coordinate with Compliance to ensure all communications meet regulatory requirementsย
- Present channel strategy and campaign results to cross-functional partners and executive leadershipย
Who You Are:ย
- 5-7 years of lifecycle marketing experience building and scaling lifecycle programsย
- 3+ years of people management experienceย
- Expert-levelย proficiencyย with marketing automation platformsย
- Provenย track recordย executing personalized multi-channel campaigns (email, SMS, push, in-app)ย
- Strong analytical skills with experience using data analytics tools and CRO/experimentation methodologiesย
- Deep experience with customer segmentation and personalization at scaleย
- Actively incorporates AI tools into day-to-day marketing workflows to drive smarter decisions and better outcomesย
- Strong project management skills managing multiple concurrent campaignsย
- Excellent communication and presentation skillsย
- Experience collaborating with Product, Analytics, Creative, Tech Ops, and Complianceย
- Demonstrated ownership mindset with ability to execute end-to-end with autonomyย
Preferred Experience
- Background in fintech, trading platforms, or financial servicesย
- Experience in regulated industries (FinTech, Wealth Management)ย
- Knowledge of FINRA and SEC marketing requirementsย
Company Perks + Benefits:ย
- Performance Bonusesย
- Stock Purchase Optionsย
- Medical/Vision/Dental Benefitsย
- 401k Planย
- 20 Paid Vacation Days (plus anย additionalย paid vacationย dayย the month of your birthday!)ย
- 10 Paid Sick Daysย
- Gym Membership Reimbursementย
- Commuter Benefitsย
- Pet Insuranceย
- Wellness & Mental Health Programsย
- Charitable Donation Matchingย
- Two Paid Volunteer Days Offย
- Daily catered lunch when in the officeย
- Full kitchen with snacks and beveragesย
- In-building gymย
- Shuttle to/from Metraย
Salary Range: $120,000 - $148,000
The actual salary offered will be based on the candidate's level of experience and qualifications.ย
Discretionary Performance Bonus:ย 8-12%ย of base salaryย based on individual and company performance.
About IGNA + tastyย
IG North America is home to tastytrade,ย tastylive, tastyfx, andย tastycrypto-a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators ofย thinkorswim,ย acquiredย by London-based IG Group in 2021, we combine startup innovation with the backing ofย aย FTSE 100 fintechย operatingย across five continents serving over 1.3m customers and handling billions of dollars in transactions - built on scale, trust, and proof.ย
From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, withย tastyliveย providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US.ย tastycryptoย provides self-custody digital wallets for decentralized finance.ย ย ย ย
We'reย a lean, collaborative team that values autonomy, pragmatism, and impact. Whetherย you'reย building technology, creating content, serving customers, or supporting operations,ย you'llย work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users.ย The bar is high - bring a curious and forward-thinkingย mindsetย andย we'llย give you the platform to define what comes next. Join us at IG|tasty - the future gets built here.ย
Location:Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.ย ย
tastytradeย |ย tastylive |ย tastyfxย |ย tastycryptoย ย
1330 W Fulton Market, Chicago, IL 60607ย ย ย ย ย ย ย ย
*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so ifย you'reย excited about thisย role,ย but your experienceย doesn'tย align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!ย