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Manager Technology Operations Jobs in Springfield, IL

Horace Mann

IT Manager - Desktop Support

Springfield, IL · On-site

$105K - $147K/yr

Monitor and improve service quality, operational efficiency, and end-user satisfaction * Establish, track, and report on key performance indicators such as SLA performance, service quality, and first ...

Horace Mann

IT Manager - Desktop Support

Springfield, IL · On-site

$105K - $147K/yr

Operational Management * Ensure timely response and resolution of incidents and service requests in ... Support technology deployments, upgrades, hardware refreshes, and lifecycle management activities.

Horace Mann

IT Manager - Desktop Support

Springfield, IL

$105K - $147K/yr

Monitor and improve service quality, operational efficiency, and end-user satisfaction * Establish, track, and report on key performance indicators such as SLA performance, service quality, and first ...

LRS

IT Manager Desktop Support

Springfield, IL

$35 - $45/hr

S locations, remote insurance agents, and remote employees nationwide Operational Management Ensure ... technologies, including desktops, laptops, Mac systems, virtual workstations, and related ...

Maximus

Patching Analyst

Springfield, IL · On-site

... s, patch management, vulnerability management, or compliance reporting in an enterprise environment. - Experience documenting and tracking patching activities through change/release processes ...

Maximus

Junior Configuration Analyst

Springfield, IL · On-site

Citizen without dual citizenship - Experience supporting IT operations, change management, or documentation functions. - Ability to maintain technical documentation and records accurately ...

New

FocusKPI

Marketing Operations Analyst

Springfield, IL · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

MAXIMUS

Security Operations Shift Lead

Springfield, IL · On-site

$60K - $100K/yr

Citizen without dual citizenship Maximus TCS (Technology and Consulting Services) Internal Job ... Support vulnerability management and compliance activities, including remediation coordination and ...

Maximus

Cloud Analyst

Springfield, IL · On-site

... operations, lifecycle management, and performance monitoring across enterprise platforms ... ns analysis, or related roles. - Demonstrated experience analyzing cloud environments (AWS and/or ...

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Showing results 1-20

All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Springfield, IL

Manager Technology Operations information

See Springfield, IL salary details

$30.7K

$62.9K

$117.4K

How much do manager technology operations jobs pay per year?

As of Jul 10, 2026, the average yearly pay for manager technology operations in Springfield, IL is $62,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What are popular job titles related to Manager Technology Operations jobs in Springfield, IL? For Manager Technology Operations jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Manager Technology Operations jobs in Springfield, IL look for? The top searched job categories for Manager Technology Operations jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Manager Technology Operations jobs? Cities near Springfield, IL with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you
Data Systems Administrator - Network Services

Data Systems Administrator - Network Services

Illinois Secretary of State

Springfield, IL • On-site

$7.9K - $15K/mo

Full-time

Posted 10 days ago

Job description

Office of the Illinois Secretary of State Alexi Giannoulias
Job Title:       Data Systems Administrator – Network Services
Division:        Technology Office – IT Operations
Union:            N/A
Location:       501 S 2nd St, Springfield, IL – Sangamon County
Salary:           Range from $7,917 to $15,167 monthly – commensurate with experience
Benefits:        https://cms.illinois.gov/benefits/stateemployee.html
Attention:      Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests.
Overview:
Serves as the Senior Manager of Network Services; provides strategic leadership and hands‑on direction for the Illinois Secretary of State’s enterprise network environment supporting statewide SOS offices, facilities, and Capitol Complex locations; Manages day‑to‑day operations, service delivery, modernization initiatives, and staff development for the Network Services function, including LAN/WAN, SD‑WAN, wireless, remote access, DNS/DHCP/IPAM technologies; Partners closely with Information Security, Endpoint Management, Service Desk, Field Operations, the IT Command Center/NOC, and Problem/Incident Management to ensure secure, highly available services for internal users and the public.
Duties and Responsibilities:
  • Leadership & Team Management Lead - coach, and develop Network Support, Network Management, and Telecommunications/Contact Center Support teams; establish performance expectations, SLAs/OLAs, and a service‑oriented culture; manage staffing, mentoring, evaluations, and succession planning.
  • Network Operations & Service Delivery-Manage day‑to‑day operations for LAN/WAN/SD‑WAN, Wi‑Fi, VPN/remote access, DNS/DHCP/IPAM; oversee monitoring, incident response, and problem resolution with the IT Command Center/NOC; ensure configuration standards, documentation, and change management compliance.
  • Third‑Party Vendor & Service Provider Management-Serve as service delivery manager for network, and managed service providers; manage contracts, SLAs, escalations, circuit orders, and vendor performance reports; Coordinate procurement, RFPs/SOWs, and corrective‑action plans.
  • Strategy, Architecture & Modernization-Develop multi‑year network modernization roadmaps (SD‑WAN, Wi‑Fi, segmentation, cloud connectivity); lead technology evaluations, pilots, and modernization initiatives; collaborate with Enterprise Architecture and Information Security on secure, scalable designs.
  • Security, Compliance & Continuity-Partner with the CISO Office on vulnerabilities, compliance, logging, and audits; lead network DR/BCP planning, redundancy design, and failover testing; ensure compliance with state requirements and policies.
  • Budget, Planning & Reporting - Manage budgets for licensing, hardware, circuits, and managed services; plan refresh cycles and cost projections; provide executive dashboards, metrics, and reporting.
  • Cross‑Functional Collaboration - Work with Endpoint Management, Service Desk, Field Support, and other teams to ensure seamless end‑to‑end service delivery; act as an escalation point for complex cross‑team issues; support evolving operational requirements, special projects, and the needs of the Technology Office.
  • Performs other Duties as Assigned.
Education and Experience:
Requires knowledge, skill and mental development equivalent to completion of four years college preferably with courses in computer science, management information systems, mathematics or statistics supplemented by a master's degree in computer science or a related field and two years of managerial experience in a computer-based management information system.
Knowledge, Skills and Abilities:
  • Requires thorough knowledge of management information systems, data base administration, systems analysis and computer communication systems.
  • Requires thorough knowledge of the principles of organization, management and administration.
  • Requires extensive knowledge of research and statistical procedures, program budgeting and systems modeling.
  • Requires ability to implement program evaluations or system assurance.
  • Requires ability to anticipate and resolve managerial problems.
  • Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.
  • Requires the ability to lift, carry and push/pull up to 50lbs.
Application Process: 
  • Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
  • Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
  • Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).  
Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

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