Manager Technology Operations Jobs in Springfield, IL

Job Description Time to get to work. LRS Consulting Services is seeking an experienced IT Engagement Lead security & Infrastructure for our client in Central Illinois. This is 6-month contract to hire opportunity for the right person.

If you're that person and if you have the IT Engagement Lead Management expertise that we need, submit your resume now. LRS Consulting Services has been delivering IT excellence for over four decades. Our reputation for quality, flexibility, and strong relationships with our clients keeps them turning to us to meet their IT consulting needs.

Our contacts, combined with your technical expertise, equals career possibilities for you. So let's get to work. The IT/Business Engagement Lead - Security & Infrastructure serves as a strategic and operational partner to Horace Mann's Security & Infrastructure technology teams.

This role ensures effective work intake, prioritization, capacity planning, financial management, and performance reporting to support consistent, predictable technology delivery. Key Duties are included, but not limited to the following: Work Intake, Prioritization & Governance Develop and manage a standardized intake process aligned to Technology governance practices. Facilitate prioritization discussions based on business value, risk, resource availability, and financial impact.

Ensure all incoming work is properly scoped, documented, and communicated. Workload, Capacity & Resource Planning Maintain visibility into workload, resource allocation, and team capacity across Security & Infrastructure. Partner with leaders to forecast staffing needs and identify resource gaps.

Provide analytical insights to support vendor strategies and contract decisions. Financial & Budget Management Support annual budget planning, quarterly forecasts, and long-term financial strategy. Track actual spend versus budget for labor, tools, vendors, and capital initiatives.

Conduct variance analysis and recommend corrective actions or optimization opportunities. Integrate financial implications into prioritization and planning decisions. Reporting & Performance Insights Develop dashboards and reporting that reflect intake status, KPIs, team performance, and financial progress.

Prepare executive-ready summaries for leadership communication. Automate ongoing reporting to improve operational efficiency. KPI & Operational Performance Management Collaborate with leadership to define and track KPIs that reflect operational effectiveness and financial stewardship.

Identify performance trends and recommend improvements. Promote adoption of metrics that improve transparency and accountability. Stakeholder Engagement & Collaboration Serve as a liaison across Security, Infrastructure, PMO, Finance, and Business Units.

Translate complex technical issues into business and financial context. Facilitate roadmap updates, quarterly business reviews, and intake discussions. Process Improvement Document, refine, and standardize processes related to intake, planning, reporting, and financial management.

Identify opportunities to streamline operations and drive consistency. Ensure alignment with Technology Service Management and PMO frameworks. Required Qualifications Must have the following experience: 6+ years of experience in business engagement, IT operations, PMO, FP&A, or similar roles.

IT Project delivery, portfolio management, product engagement, or related leadership roles. Experience managing cross-functional teams. This role is ideal for a strategic yet hands-on leader who thrives at the intersection of people, process, and portfolio-someone who can see the big picture while ensuring the details are executed with discipline and clarity.

Strong financial acumen, including budgeting, forecasting, reporting, and variance analysis. Experience with LeanIX, Workday, Excel, or similar tools. Excellent analytical, reporting, and communication skills.

Ability to collaborate across technical, business, and financial teams. Ability to manage multiple priorities in a dynamic environment. Preferred Qualifications Understanding of IT Security or Infrastructure concepts (cloud, networking, IAM, operations) preferred but not required.

Experience supporting technology organizations, IT operations, or service management practices. Familiarity with ITIL principles or similar frameworks. Candidate must be able to effectively communicate in English (written & verbal) Candidate must have permanent authorization to work in the USA for any employer Corp to corp candidates will not be considered The base range for this contract position is $30 - $65 per hour, depending on experience.

Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship, status or protected veteran status. In some cases, LRS Consulting uses generative artificial intelligence ("AI") in support of our hiring processes.

LRS takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees.

If AI will be used in the hiring process for the position for which you are applying, you will be notified and will have the opportunity to opt out. If you have any questions, please contact us by clicking here.