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Manager Technology Operations Jobs in Springfield, IL

The IT/Business Engagement Lead - Security & Infrastructure serves as a strategic and operational ... Financial & Budget Management Support annual budget planning, quarterly forecasts, and long-term ...

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Drives new technology/ process roll out, champions change and engages team around action planning.

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Drives new technology/ process roll out, champions change and engages team around action planning.

... management. Working under the guidance of senior analysts and shift leads, the role focuses on ... Job-Specific Minimum Requirements - 1+ years of experience in IT support, help desk, or operations ...

Kong is seeking a seasoned Field Operations Manager to join our Revenue Operations team. In this ... Kong Inc., a leading developer of API and AI connectivity technologies, is building the ...

New

Overview William Charles Construction is expanding it's operations team and now hiring a Quality Control Manager to support our heavy civil transportation projects. The Manager of Quality Control is ...

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Manager Technology Operations information

See Springfield, IL salary details

$30.7K

$62.9K

$117.4K

How much do manager technology operations jobs pay per year?

As of Jul 10, 2026, the average yearly pay for manager technology operations in Springfield, IL is $62,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What are popular job titles related to Manager Technology Operations jobs in Springfield, IL? For Manager Technology Operations jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Manager Technology Operations jobs in Springfield, IL look for? The top searched job categories for Manager Technology Operations jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Manager Technology Operations jobs? Cities near Springfield, IL with the most Manager Technology Operations job openings:
IT Infrastructure and Support Manager

IT Infrastructure and Support Manager

TRIGO

Springfield, IL โ€ข Hybrid

Full-time

Re-posted 18 days ago


Job description

IT Infrastructure and Support Manager

Trigo Quality Solutions

Peoria, IL

Hybrid Role

Overall Purpose

The IT Infrastructure and Support Manager, leads all IT operations and systems for the Americas region (US, Canada, Mexico, and Brazil). This hands-on leadership role merges regional IT strategy with daily system administration, infrastructure engineering, and senior-level support to ensure the stability, security, and scalability of IT services.

The position requires close partnership with the global corporate IT leadership (based in France) to align regional activities with global strategy. This role is also key to supporting TRIGO's Quality Management System (QMS), corporate standards, and continuous improvement programs.

May Report to

EVP, TRIGO Americas / Group Digital and IT Office

ResponsibilitiesStrategic Business Partnership
  • Partner with executive leadership to define the regional IT roadmap
  • Lead and supervise all regional IT infrastructure projects, developing progress reports, requirements documentation, and presentations
  • Collaborate with Finance, Operations, and Sales to enable cross-functional digital solutions
  • Provide data integration and analytics support
  • Represent IT in management reviews, ensuring alignment between technology and corporate strategy
Core Technology & Infrastructure Management
  • Oversee and actively participate in the management and troubleshooting of all network operations, inter-office connectivity, and secure remote access (VPN)
  • Maintain and optimize physical and virtual servers, databases, and hosting environments
  • Ensure regular data backups, business continuity, and disaster recovery readiness
  • Evaluate emerging technologies and cloud solutions to enhance efficiency and scalability
  • Conduct regular audits of local infrastructure, IT contracts, and organization to ensure alignment with Group IT standards.

Cyber Security & Risk Management

  • Lead the hands-on implementation, configuration, and management of cybersecurity tools and threat-detection systems
  • Manage user access controls, onboarding/offboarding processes, and system privileges
  • Ensure compliance with corporate and legal standards (e.g., GDPR, data protection)
  • Develop, test, and maintain Business Continuity and Disaster Recovery plans
ย IT Resource & Financial Management
  • Optimize IT assets, vendor relationships, and budgets to maximize value and control costs:
  • Manage procurement, deployment, and lifecycle of hardware and software assets and licenses
  • Lead vendor negotiations and manage service contracts and provider performance
  • Prepare and manage the annual IT budget; report on expenses, KPIs, and ROI
User Support & Team Leadership
  • Lead and mentor the IT helpdesk team, directing service operations, monitoring SLAs, and acting as the final point of technical escalation.
  • Develop internal documentation, user guides, and training to improve technology adoption
  • Promote a culture of safety, collaboration, and continuous improvement
Other
  • Any other duties as assigned
Knowledge, skills, abilities

Hard skills

Values & attitudes


Required

ยท Azure Expertise: Proven experience leading an Azure migration; deep expertise in designing, deploying, and managing Azure infrastructure (Azure Policy, RBAC, Defender for Cloud, Monitor, ASR).

ยท Hybrid Infrastructure: Deep understanding of traditional on-premises infrastructure (Windows Server, Active Directory, Virtualization) and its integration with Azure.

ยท Networking & Security: Strong technical background in network administration (IP, VPN, LAN/WAN), telecom, and core IT security principles.

ยท Proficiency in English.


Global team spirit

ยท Team player

ยท Open-minded

Excellence

ยท Reactive

Customer focus

ยท Client oriented

ยท Reliable & trustworthy

ยท Flexible

ยท Initiative

ยท Autonomous

ยท Innovative

ย Work experience

Overall recommendations

ย 

ยท Minimum 7 years of progressive, hands-on IT operations or infrastructure management experience, ideally within a multi-site or service organization

ยท Proven leadership in managing technical teams, vendors, and enterprise-level systems

ยท Demonstrated experience both leading and serving as a key technical contributor on IT projects, from requirements gathering through to delivery and reporting

Education background

Overall recommendations

ย 

ยท Bachelor's Degree in Information Technology, Computer Engineering, or related field

ยท Certification such as "Microsoft Certified: Azure Solutions Architect Expert" is highly preferred.