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Business Operations Manager Jobs in Springfield, IL

Rentokil

Operations Manager

Springfield, IL

... and business customers across multiple industries. We are extremely proud of our legacy of ... Service Cost Control (fleet maintenance, materials & supplies, hourly time management) Principal ...

Burlington

Operations Service Manager

Springfield, IL

$23.75 - $31.65/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... business results. You'll coach, train and develop a team of Cashiers and Customer Service ...

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Business Operations Manager information

See Springfield, IL salary details

$35.2K

$88.7K

$154.6K

How much do business operations manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for business operations manager in Springfield, IL is $88,724.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,400.00 and $108,500.00 per year, depending on experience, location, and employer.

What Do Business Operations Managers Do?

Business operations managers manage the operations department of a business and are responsible for developing strategies for a company to meet its goals. These strategies can address productivity improvements, cost reductions, or improve quality. Business operations managers will routinely work with senior or executive management to discuss strategic initiatives and available budgets. Their duties can vary by company and industry but will typically include conducting employee training programs, recruiting new employees, developing communication plans, and negotiating contracts with vendors and service providers.

What does a Business Operations Manager do?

A Business Operations Manager oversees the daily operations of a company or department to ensure efficiency and effectiveness. They are responsible for streamlining processes, managing budgets, implementing policies, and coordinating across various teams. Their goal is to improve productivity, support strategic initiatives, and help the organization achieve its long-term objectives. Business Operations Managers often work closely with senior leadership to identify areas for improvement and drive operational excellence.

What are the key skills and qualifications needed to thrive as a Business Operations Manager, and why are they important?

To thrive as a Business Operations Manager, you need strong analytical, organizational, and leadership skills, often supported by a bachelor's degree in business administration or a related field. Familiarity with project management software, ERP systems, and data analysis tools is commonly required. Excellent communication, problem-solving, and adaptability help you effectively manage teams and drive operational improvements. These skills ensure efficient business processes, informed decision-making, and successful achievement of organizational goals.

What is the difference between Business Operations Manager vs Business Analyst?

AspectBusiness Operations ManagerBusiness Analyst
Required CredentialsBachelor's degree in Business, Management, or related field; often some experience in operationsBachelor's degree in Business, Finance, or related field; certifications like CBAP are common
Work EnvironmentOversees daily operations, manages teams, and implements processes within organizationsAnalyzes business needs, gathers requirements, and recommends solutions to improve processes
Employer & Industry UsageUsed across industries like retail, finance, and tech for operational oversightCommon in consulting, finance, and IT sectors for project and process analysis

The Business Operations Manager focuses on managing and optimizing overall business processes and teams, while the Business Analyst concentrates on analyzing data and requirements to recommend improvements. Both roles require strong communication and analytical skills but serve different functions within an organization.

How does a Business Operations Manager typically collaborate with other departments to drive organizational efficiency?

Business Operations Managers work closely with teams across departments such as finance, human resources, and IT to streamline processes and ensure operational alignment with strategic goals. They often facilitate cross-functional meetings, analyze workflows, and implement process improvements based on feedback from various stakeholders. This role requires strong communication skills and the ability to build relationships, as Managers must balance the needs of different teams while optimizing overall organizational performance. Successful collaboration often leads to smoother project execution, cost savings, and enhanced productivity.
More about Business Operations Manager jobs
What are popular job titles related to Business Operations Manager jobs in Springfield, IL? For Business Operations Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Business Operations Manager jobs in Springfield, IL look for? The top searched job categories for Business Operations Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Business Operations Manager jobs? Cities near Springfield, IL with the most Business Operations Manager job openings:
Business Operations Manager jobs near you
Infographic showing various Business Operations Manager job openings in Springfield, IL as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $88,724 per year, or $42.7 per hour.

Operations Manager

Rentokil

Springfield, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Rentokil rating

6.9

Company rating: 6.9 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

15th of 34 rated pest control companies

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

The primary purpose of this role is to oversee technician recruiting, hiring, ongoing training, coaching, development​, and regular cadence of accountability, in order to maximize technician success and retention, as well as to ensure overall service quality to maximize customer retention.

Key Performance Indicators

  • Customer Satisfaction & Retention

  • Technician Retention 

  • Technician Percentage of Staffing Budget (including productivity, timekeeping, and licensing)

  • Team Safety Performance

  • Route Completion

  • Branch Schedule Efficiency

  • Sales Growth

  • Service Cost Control (fleet maintenance, materials & supplies, hourly time management)

 

Principal Duties and Responsibilities

  • Oversee ongoing technician training, coaching, development​, and regular cadence of accountability, in order to maximize technician success and retention

  • Recruit / hire residential and/or commercial pest, termite, specialty, and lawn technicians to maintain appropriate staffing levels ​

  • Review and evaluate ongoing technician performance (via ride-a-longs and audits) ​

  • Respond diligently and compassionately to customer concerns

  • Ensure overall service quality to maximize customer retention 

  • Fill in periodically on customer appointments to help close any temporary staffing gaps​

  • Monitor branch scheduling and ensure customer appointments are completed efficiently and effectively​

  • Ensure safety standards are met or exceeded and that all operations are in regulatory compliance​

  • Monitor and maintain inventory levels of pest / termite control and home services products​

CANDIDATE SUMMARY

Required Qualifications

Knowledge, Skills & Abilities

  • Adept at problem solving and identifying practical solutions​

  • Ability to effectively lead and motivate others​

  • Good aptitude for basic/intermediate math, for calculations related to sales/service​

  • Strong communication skills (verbal, written, presenting) ​

  • Ability to build rapport easily and establish trust with customers and employees​

 

Minimum Education Level/Certifications

  • High school diploma (or GED)​

  • Maintain licenses/certificates as required by federal, state, and/or local regulations​

  • Maintain valid driver’s license​

 

Physical Demands/Environmental Conditions

  • Moving up to 20 lbs by lifting, carrying, pushing, pulling, or repositioning objects

  • Sitting, climbing, balancing, stooping, kneeling, crouching, and crawling

  • Working in damp and/or dusty locations, confined spaces, narrow aisles, or passageways

  • Going up and down stairs, ladders, scaffolding, ramps, and poles

  • Operating a motor vehicle safely

  • Ensuring vehicle and other equipment is maintained and kept clean

  • Wearing personal protective equipment, including OSHA-compliant respirators

  • Having healthy vision to perform detail-oriented activities at distances close to the eyes or within arm’s reach

  • Ability to tolerate a variety of environmental conditions, including seasonal weather (extreme heat/cold)

  • Flexibility with working hours, including some evening and weekend work, a rotating on-call schedule, and extended (50-60 hours/wk) schedule during peak season

 

Travel Requirement

Travel up to 100% of time within assigned territory(s)

Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes: 
Professional and Personal Growth

  • Multiple avenues to grow your career 

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions 

Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

What Rentokil employees say

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About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

Social media

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