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Network Operations Manager Jobs in Springfield, IL

Degree in Computer Science, Management Information Systems, or technology related field preferred ... operation is threatened or critical problems arise. 9. Develop and maintain accurate model and ...

Senior Network Architect

Springfield, IL ยท On-site

$54.29 - $84.15/hr

Degree in Computer Science, Management Information Systems, or technology related field preferred ... operation is threatened or critical problems arise. 9. Develop and maintain accurate model and ...

Senior Network Architect

Springfield, IL ยท On-site

$54.29 - $84.15/hr

Degree in Computer Science, Management Information Systems, or technology related field preferred ... operation is threatened or critical problems arise. 9. Develop and maintain accurate model and ...

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Network Operations Manager information

See Springfield, IL salary details

$21.8K

$100.8K

$145.2K

How much do network operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for network operations manager in Springfield, IL is $100,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,200.00 and $113,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.
What are popular job titles related to Network Operations Manager jobs in Springfield, IL? For Network Operations Manager jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for Network Operations Manager jobs? Cities near Springfield, IL with the most Network Operations Manager job openings:
Infographic showing various Network Operations Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $100,770 per year, or $48.4 per hour.

Data Systems Administrator - Network Services

Illinois Secretary of State

Springfield, IL โ€ข On-site

$7.9K - $15K/mo

Full-time

Re-posted 12 days ago


Job description

Office of the Illinois Secretary of State Alexi Giannoulias
Job Title: Data Systems Administrator - Network Services
Division: Technology Office - IT Operations
Union: N/A
Location: 501 S 2nd St, Springfield, IL - Sangamon County
Salary: Range from $7,917 to $15,167 monthly - commensurate with experience
Benefits: https://cms.illinois.gov/benefits/stateemployee.html
Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests.
Overview:
Serves as the Senior Manager of Network Services; provides strategic leadership and hands-on direction for the Illinois Secretary of State's enterprise network environment supporting statewide SOS offices, facilities, and Capitol Complex locations; Manages day-to-day operations, service delivery, modernization initiatives, and staff development for the Network Services function, including LAN/WAN, SD-WAN, wireless, remote access, DNS/DHCP/IPAM technologies; Partners closely with Information Security, Endpoint Management, Service Desk, Field Operations, the IT Command Center/NOC, and Problem/Incident Management to ensure secure, highly available services for internal users and the public.
Duties and Responsibilities:
  • Leadership & Team Management Lead - coach, and develop Network Support, Network Management, and Telecommunications/Contact Center Support teams; establish performance expectations, SLAs/OLAs, and a service-oriented culture; manage staffing, mentoring, evaluations, and succession planning.
  • Network Operations & Service Delivery-Manage day-to-day operations for LAN/WAN/SD-WAN, Wi-Fi, VPN/remote access, DNS/DHCP/IPAM; oversee monitoring, incident response, and problem resolution with the IT Command Center/NOC; ensure configuration standards, documentation, and change management compliance.
  • Third-Party Vendor & Service Provider Management-Serve as service delivery manager for network, and managed service providers; manage contracts, SLAs, escalations, circuit orders, and vendor performance reports; Coordinate procurement, RFPs/SOWs, and corrective-action plans.
  • Strategy, Architecture & Modernization-Develop multi-year network modernization roadmaps (SD-WAN, Wi-Fi, segmentation, cloud connectivity); lead technology evaluations, pilots, and modernization initiatives; collaborate with Enterprise Architecture and Information Security on secure, scalable designs.
  • Security, Compliance & Continuity-Partner with the CISO Office on vulnerabilities, compliance, logging, and audits; lead network DR/BCP planning, redundancy design, and failover testing; ensure compliance with state requirements and policies.
  • Budget, Planning & Reporting - Manage budgets for licensing, hardware, circuits, and managed services; plan refresh cycles and cost projections; provide executive dashboards, metrics, and reporting.
  • Cross-Functional Collaboration - Work with Endpoint Management, Service Desk, Field Support, and other teams to ensure seamless end-to-end service delivery; act as an escalation point for complex cross-team issues; support evolving operational requirements, special projects, and the needs of the Technology Office.
  • Performs other Duties as Assigned.
Education and Experience:
Requires knowledge, skill and mental development equivalent to completion of four years college preferably with courses in computer science, management information systems, mathematics or statistics supplemented by a master's degree in computer science or a related field and two years of managerial experience in a computer-based management information system.
Knowledge, Skills and Abilities:
  • Requires thorough knowledge of management information systems, data base administration, systems analysis and computer communication systems.
  • Requires thorough knowledge of the principles of organization, management and administration.
  • Requires extensive knowledge of research and statistical procedures, program budgeting and systems modeling.
  • Requires ability to implement program evaluations or system assurance.
  • Requires ability to anticipate and resolve managerial problems.
  • Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class.
  • Requires the ability to lift, carry and push/pull up to 50lbs.
Application Process:
  • Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
  • Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
  • Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).
Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.