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Assistant Rooms Operations Manager Jobs in Springfield, IL

Foot Locker

Assistant Manager

Springfield, IL · On-site

$20.50/hr

Can you assist in leading a team that works to create efficiencies for the store including ... In the absence of your Operations Manager, you would assume additional management duties. Come for ...

Burlington

Operations Service Manager

Springfield, IL

$23.75 - $31.65/hr

Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning. * Assist in the management of other store operations ...

Foot Locker

Assistant Manager

Springfield, IL · On-site

$20.50/hr

Can you assist in leading a team that works to create efficiencies for the store including ... In the absence of your Operations Manager, you would assume additional management duties. Come for ...

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Assistant Rooms Operations Manager information

See Springfield, IL salary details

$27.8K

$57.6K

$107.5K

How much do assistant rooms operations manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for assistant rooms operations manager in Springfield, IL is $57,577.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $66,400.00 per year, depending on experience, location, and employer.

How does an Assistant Rooms Operations Manager typically collaborate with other hotel departments to ensure guest satisfaction?

An Assistant Rooms Operations Manager works closely with teams such as housekeeping, front desk, maintenance, and guest services to coordinate smooth daily operations and resolve guest concerns efficiently. This role often involves leading regular interdepartmental meetings, communicating guest feedback, and facilitating prompt responses to any issues that may arise. Building strong relationships across teams is essential for anticipating needs, ensuring high standards, and delivering a seamless guest experience.

What are the key skills and qualifications needed to thrive as an Assistant Rooms Operations Manager, and why are they important?

To thrive as an Assistant Rooms Operations Manager, you need strong organizational, leadership, and hospitality management skills, usually supported by a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking software, and housekeeping management tools is typically required. Exceptional communication, problem-solving, and customer service skills help you excel in coordinating teams and ensuring guest satisfaction. These competencies are crucial for maintaining operational efficiency, delivering high-quality guest experiences, and supporting the overall success of the hotel.

What is an Assistant Rooms Operations Manager?

An Assistant Rooms Operations Manager is a hospitality professional responsible for overseeing the daily operations of guest rooms in a hotel or resort. They assist the Rooms Operations Manager in managing housekeeping, front desk, and guest services to ensure high standards of cleanliness, efficiency, and customer satisfaction. This role often includes supervising staff, handling guest complaints, and coordinating with other departments to provide a seamless guest experience. Assistant Rooms Operations Managers also help implement policies, train team members, and maintain quality control. Their work is vital to maintaining a hotel's reputation and smooth daily function.
What are popular job titles related to Assistant Rooms Operations Manager jobs in Springfield, IL? For Assistant Rooms Operations Manager jobs in Springfield, IL, the most frequently searched job titles are:
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What cities near Springfield, IL are hiring for Assistant Rooms Operations Manager jobs? Cities near Springfield, IL with the most Assistant Rooms Operations Manager job openings:
Assistant Rooms Operations Manager jobs near you
Director of Rooms

Director of Rooms

Driftwood Hospitality Management

Springfield, IL • On-site

$80K - $90K/yr

Full-time

Posted 24 days ago

Job description

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Assists in the Management of the hotel operation to ensure efficient and profitable operations. Ensures guest satisfaction of all outlets by maintaining and managing the highest standards of products and services while maximizing profitability through cost and labor control. In the absence of the General Manager, acts as the General Manager.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with DHM core values.
  • Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests.
  • Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
  • Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.
  • Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
  • Oversee and ensure internal audit standards are met.
  • Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.
  • Monitor and maintain the front office systems and equipment to ensure optimum performance.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads
  • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement

Perform other duties as requested by management
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
  • Minimum of 4+ years hotel management experience of Department Head or above.
  • Full Service Hotel Experience
  • The candidate will have the ability to create a profitable culture of accountability and have a proven track record of building a cohesive team while facilitating the accomplishment of goals.
  • Requires proven managerial skill as position involves frequent decisions, meeting of deadline, negotiations of contracts of vendors, analytical ability and the planning, organization development and coordination of large scale work projects.
  • Excellent verbal and written English communication and listening skills.
  • Ability to read and communicate verbally and in writing and prepare complex occupancy reports.
  • Strong computer skills in MS Word, Excel, PowerPoint with an understanding of the hotel systems preferred.
  • Must have financial management skills including the ability to understand P&L statements, manage operating budgets, forecasting, and scheduling. .

PHYSICAL DEMANDS
  • Ability to stand and move throughout front office and continuously performs essential job functions.
  • Lifting up to 25 pounds maximum.
  • Occasional twisting, bending, stooping, reaching, standing, walking.

Frequent talking, hearing, seeing and smiling.

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