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Knowledge Operations Manager Jobs in Springfield, IL

Rentokil

Operations Manager

Springfield, IL · On-site

Service Cost Control (fleet maintenance, materials & supplies, hourly time management) Principal ... Knowledge, Skills & Abilities * Adept at problem solving and identifying practical solutions​

Springfield Clinic

Lead, Operations - OB

Springfield, IL · On-site

$18.22 - $26.42/hr

Job Relationships Reports to the Operations Manager. Principal Responsibilities * Serve as Patient ... Demonstrates knowledge and application of adult learning principles, including the ability to work ...

Springfield Clinic

Lead, Operations - OB

Springfield, IL · On-site

Job Relationships Reports to the Operations Manager. Principal Responsibilities * Serve as Patient ... Demonstrates knowledge and application of adult learning principles, including the ability to work ...

Walgreens

Pharmacy Operations Manager - CPhT

Springfield, IL · On-site

$17.25 - $21/hr

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

Walgreens

Pharmacy Operations Manager - CPhT

Springfield, IL · On-site

$17.25 - $21/hr

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

Walgreens

Pharmacy Operations Manager - CPhT

Springfield, IL · On-site

$17.25 - $21/hr

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

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Knowledge Operations Manager information

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$30.7K

$62.9K

$117.4K

How much do knowledge operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for knowledge operations manager in Springfield, IL is $62,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are popular job titles related to Knowledge Operations Manager jobs in Springfield, IL? For Knowledge Operations Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in Springfield, IL look for? The top searched job categories for Knowledge Operations Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Knowledge Operations Manager jobs? Cities near Springfield, IL with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you
Operations Manager

Operations Manager

Rentokil

Springfield, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Rentokil rating

7.1

Company rating: 7.1 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

12th of 31 rated pest control companies

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

The primary purpose of this role is to oversee technician recruiting, hiring, ongoing training, coaching, development​, and regular cadence of accountability, in order to maximize technician success and retention, as well as to ensure overall service quality to maximize customer retention.

Key Performance Indicators

  • Customer Satisfaction & Retention

  • Technician Retention 

  • Technician Percentage of Staffing Budget (including productivity, timekeeping, and licensing)

  • Team Safety Performance

  • Route Completion

  • Branch Schedule Efficiency

  • Sales Growth

  • Service Cost Control (fleet maintenance, materials & supplies, hourly time management)

 

Principal Duties and Responsibilities

  • Oversee ongoing technician training, coaching, development​, and regular cadence of accountability, in order to maximize technician success and retention

  • Recruit / hire residential and/or commercial pest, termite, specialty, and lawn technicians to maintain appropriate staffing levels ​

  • Review and evaluate ongoing technician performance (via ride-a-longs and audits) ​

  • Respond diligently and compassionately to customer concerns

  • Ensure overall service quality to maximize customer retention 

  • Fill in periodically on customer appointments to help close any temporary staffing gaps​

  • Monitor branch scheduling and ensure customer appointments are completed efficiently and effectively​

  • Ensure safety standards are met or exceeded and that all operations are in regulatory compliance​

  • Monitor and maintain inventory levels of pest / termite control and home services products​

CANDIDATE SUMMARY

Required Qualifications

Knowledge, Skills & Abilities

  • Adept at problem solving and identifying practical solutions​

  • Ability to effectively lead and motivate others​

  • Good aptitude for basic/intermediate math, for calculations related to sales/service​

  • Strong communication skills (verbal, written, presenting) ​

  • Ability to build rapport easily and establish trust with customers and employees​

 

Minimum Education Level/Certifications

  • High school diploma (or GED)​

  • Maintain licenses/certificates as required by federal, state, and/or local regulations​

  • Maintain valid driver’s license​

 

Physical Demands/Environmental Conditions

  • Moving up to 20 lbs by lifting, carrying, pushing, pulling, or repositioning objects

  • Sitting, climbing, balancing, stooping, kneeling, crouching, and crawling

  • Working in damp and/or dusty locations, confined spaces, narrow aisles, or passageways

  • Going up and down stairs, ladders, scaffolding, ramps, and poles

  • Operating a motor vehicle safely

  • Ensuring vehicle and other equipment is maintained and kept clean

  • Wearing personal protective equipment, including OSHA-compliant respirators

  • Having healthy vision to perform detail-oriented activities at distances close to the eyes or within arm’s reach

  • Ability to tolerate a variety of environmental conditions, including seasonal weather (extreme heat/cold)

  • Flexibility with working hours, including some evening and weekend work, a rotating on-call schedule, and extended (50-60 hours/wk) schedule during peak season

 

Travel Requirement

Travel up to 100% of time within assigned territory(s)

Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes: 
Professional and Personal Growth

  • Multiple avenues to grow your career 

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions 

Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

What Rentokil employees say

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About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

Social media

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