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Knowledge Operations Manager Jobs in Springfield, IL

Floor Manager

Chatham, IL · On-site

$50K - $64K/yr

Floor Manager Reports to: Park Operations Manager Overview: At Malibu Jack's, we create exciting ... to operational needs and guest concerns * Maintain working knowledge of all attractions, systems ...

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Ensure sound operational processes, including receiving and processing product, stockroom ... knowledge and how to leverage Kohl's tools and resources All manager roles at Kohl's are ...

About the Role As an Operations Manager or Merchandising Manager you will provide oversight of ... knowledge and how to leverage Kohl's tools and resources ​ All manager roles at Kohl's are ...

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Knowledge Operations Manager information

See Springfield, IL salary details

$30.7K

$62.9K

$117.4K

How much do knowledge operations manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for knowledge operations manager in Springfield, IL is $62,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What are popular job titles related to Knowledge Operations Manager jobs in Springfield, IL? For Knowledge Operations Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in Springfield, IL look for? The top searched job categories for Knowledge Operations Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Knowledge Operations Manager jobs? Cities near Springfield, IL with the most Knowledge Operations Manager job openings:

$50K - $64K/yr

Full-time

Re-posted 4 days ago


Job description

Job Description: Floor Manager

Reports to: Park Operations Manager

Overview:

At Malibu Jack’s, we create exciting career opportunities for passionate individuals eager to bring entertainment and fun to our guests! Our mission is to provide a safe and enjoyable space for families of all ages to experience the best in modern entertainment. As a Floor Manager, you are an integral part of maintaining high standards of customer service, operational efficiency, and safety while ensuring guests have a memorable time at the center.

This role is ideal for a hands-on leader who thrives in a fast-paced environment, enjoys developing team members, and takes pride in maintaining high operational and safety standards.

Job Summary:

The Floor Manager is responsible for the daily operation of attractions and the overall park floor, ensuring safe, efficient, and guest-focused service. This role supervises Park Coordinators, supports training efforts and provides general oversight of front-line staff. The Floor Manager ensures all employees are well-trained, motivated, and equipped to deliver the best guest experience possible.

This position is also responsible for opening and closing the facility and managing cash procedures.

What You’ll Do:

Attraction Oversight amp; Floor Operations

  • Maintain direct oversight of all attractions, ensuring safe and efficient operation

  • Perform regular checks of attractions, guest areas, and team performance to uphold Malibu Jack’s standards

  • Serve as the primary on-floor leader during shifts, responding quickly to operational needs and guest concerns

  • Maintain working knowledge of all attractions, systems, and processes (including CenterEdge POS and Embed swiper)

Training Program Leadership

  • Oversee the employee training program, ensuring consistency and accountability across all departments

  • Supervise the Training Coordinator to confirm training sessions are delivered, completed, and documented properly

  • Keep training materials current and ensure compliance with safety and service standards

  • Support continuous staff development through coaching and follow-up

Team Leadership amp; Park Coordinator Management

  • Supervise and coach Park Coordinators, ensuring they manage their areas effectively

  • Provide guidance, feedback, and documentation of team member performance

  • Foster teamwork and positive culture across the park, leading by example on the floor

  • Ensure adequate shift coverage and assist with scheduling adjustments when needed

Guest Service amp; Safety

  • Resolve escalated guest complaints and incidents professionally and efficiently

  • Reinforce guest service standards daily through coaching and recognition

  • Promote and enforce safety standards across attractions and guest areas

Communication amp; Culture

  • Share daily goals and updates with Park Coordinators and staff at the start of shifts

  • Keep staff informed on promotions, safety policies, and park updates

  • Collaborate with the General Manager and Park Operations Manager to ensure smooth cross-department operations

Opening, Closing, and Cash Responsibilities