Knowledge Operations Manager Jobs in Decatur, IL

Field Operations Supervisor

Build Your Career inSite Leadership & Railcar Repair Operations

At Transco Rail Services, wedon'tjust repairrailcars,we keep critical industries moving. As part of Marmon Rail (a Berkshire Hathaway company), weoperatea growing network of facilities and field service teams across North America, supporting customers in transportation, energy, and manufacturing.

We are looking for a Field Operations Supervisor to lead site-level operations, drive performance, and build high-performing teams. This role is ideal for a hands-on leader who thrives in fast-paced environments and is passionate about safety, quality, and operational excellence.

WhatYou'llDo:

This roleis responsible foroverseeing daily railcar repair operations while leading a skilled workforce and ensuring alignment with customer expectations.

On any given day, you will:

• Lead site operations with a strong focus on safety, quality, and productivity

• Conduct daily site walks tomonitorwork progress,identifyrisks, and ensure compliance

• Drive performance against key metrics including turnaround time, cost efficiency, and customer satisfaction

• Manage staffing through recruitment, scheduling, training, and workforce planning

• Facilitate daily team huddles (toolbox talks) to align on safety and production goals

• Ensureaccurateandtimelyrepair tracking, reporting, and customer updates

• Monitor and reportKPIsincluding productivity, turnaround, and cost metrics

• Participate in and support safety and quality audits

• Oversee billing accuracy andtimelycompletion

• Support employee development, onboarding, and training initiatives

• Lead and reinforce continuous improvement and visual management practices

What Makes This Role Different:

• Leadership Impact-Directly influence site performance, culture, and team success

• Operational Ownership-Full responsibility for site execution and customer delivery

• Growth Opportunity-Career paths across Transco, Marmon Rail, and 100+ Marmon companies

• Dynamic Environment-Every day brings new challenges in a fast-paced operation

WhatWe'reLooking For:

We'reseekinga strong, hands-on leader with a passion for safety, team development, and operational performance.

Requirements:

• High School diploma or equivalent

• Previoussupervisory or leadership experience

• Strong knowledge of safety practices and quality standards

• Ability to manage teams, schedules, and production priorities

• Strong communicationand problem-solving skills

• Experience working withKPIs, reporting, and operational metrics

Preferred:

• Bachelor's Degree or some college

• Experience in railcar repair, manufacturing, or industrial environments

• Background in multi-site or customer-facing operations

• Experience with continuous improvement methodologies

Supervisory Responsibility:

• Directly manages site employees and daily operations

• Responsible for hiring, training, performance management, and employee development

• Leads disciplinary actions and conflict resolutionin accordance withcompany policies

Work Environment:

• Combination of field and office-based work

• Regular time spent in a railcar repair facility environment

• Exposure to industrial conditions (noise, weather, equipment movement)

• Physical activity including walking, climbing, and light lifting

• May require extended hours based on operational needs

Site Specific Details:

• Location:Decatur, IL

• Shift:6:30AM - 3:00 PM M-F

• Compensation:Base Salary: $78,000-81,500

Compensation & Benefits

We know this role requires skill, flexibility, and commitment, and we compensate accordingly.

What you can expect:

• Competitivebase salary

• Stable, long-term career within a growing organization

Full Benefits - Day One:

• Medical, Dental, Vision

• 401(k) with company match

• Company-paid life and disability insurance

• Paid time off + paid holidays

• Employee Assistance Program

• Paid time off and holidays

• Career growth opportunities across Marmon/Berkshire Hathaway companies

Why Transco?

At Transco,you'renot just taking a job,you'rejoining a company that:

• Prioritizes safety and people first

• Invests in training and development

• Offers real career mobility, not just lateral moves

• Is backed by the strength and stability of a global organization

Not Sure If You Check Every Box?

We still encourage you to apply.

If you have the right mindset, workethic, and foundationalskills;we can help you build the rest.

Apply Today

Ifyou'reready to lead teams, drive results, and build a career in operations leadership,we'dlove to connect.

Equal Opportunity Employer

Transco is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to protected status.